Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.62

4.6 Rating 2,335 Reviews

91 %

of reviewers recommend Assots London

4.6

Based on 2,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and arrived quickly. Plenty of choice and competitive prices. All in all a quick, efficient service!”

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Posted 1 month ago

“The bag is just as advertised. I am delighted with it.”

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Posted 1 month ago

“The bag arrived on time and was a lovely surprise to receive free key ring. The bag is a beautiful leather handbag well made. It was a present for my mum who carries a million and one things this is perfect for har she is absolutely thrilled with it”

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Posted 1 month ago

“Nice bag I need to use it more thou to soften it up a bit nice distressed look of it ideal size as well”

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Posted 1 month ago

“Cross body bag”

Assots London 5 star review on 11th January 2026

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Posted 1 month ago

“Really lovely little handbag, good value for money.”

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Posted 1 month ago

“First time I've shopped here and found it easy and well presented”

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Posted 1 month ago

“Nice bag , my wife chose it because it looked similar to her previous. Straight forward website great updates & fast delivery Thanks”

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Posted 1 month ago

“I bought for my wife and she is really happy with the bag, nicely made and perfect size.”

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Posted 1 month ago

“Lovely little bag,holds all that i need”

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Posted 1 month ago

“Great experience! Fast delivery, nice packaging, great items at a great price! Unbelievably nice !”

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Posted 1 month ago

“Prompt delivery, lovely cross body bag, very good quality and looks exactly as pictured on web site. Great value for the money. Thank you!”

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Posted 1 month ago

“Jujst Beautiful”

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Posted 1 month ago

“verry happy”

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Posted 1 month ago

“Quality of the bags ordered have been first class. So light, but holds so much, strap long so can wear over the body. Love the choice of colours and very good value for money.”

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Posted 1 month ago

“Fast efficient service. Lovely key ring. X”

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Posted 1 month ago

“Exactly as shown on the website. It looks beautiful. Arrived VERY quickly indeed. I would definitely buy from them again.”

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Posted 1 month ago

“very good quality and prompt delivery.”

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Posted 1 month ago

“The customer service is second to none. There was a delivery issue ( item dispatched but never delivered by Royal Mail ) I informed customer services and they took control overseeing chasing the original order ,despatching a replacement on a speedy delivery and kept me informed of the situation via several emails. The crossbody phone bag is excellent quality and extremely stylish it’s exactly as shown. I wouldn’t hesitate in recommending this company for products and customer care well done 👏”

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Posted 1 month ago

“I bought a leather bag from Assots, it was a great price and beautiful quality. Their communication was excellent and it was quickly dispatched and delivered. I will definitely buy from them again. Great company to deal with.”

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Posted 1 month ago

Assots London is rated 4.6 based on 2,335 reviews