Assots London Reviews

Name: Assots London
Address: 279, Wyndhurst Road, Birmingham, Birmingham
Rating: 4.64

4.6 Rating 1,862 Reviews

92 %

of reviewers recommend Assots London

4.6

Based on 1,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m delighted with my new handbag. The leather is softer than I expected and the size and design are just what I wanted. The response from Assots to queries I had was good, and the delivery was was efficient. I shall definitely look at Assots again and recommend them to others.”

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Posted 5 years ago

“Very good service my bag arrived 2 days after purchase. This is my 2nd bag from Assots and I'm very impressed will be buying again.”

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Posted 5 years ago

“Lovely leather items, carefully packaged. Recipients all delighted. Thank you”

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Posted 5 years ago

“Very helpful staff and responded to my email without delay.”

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Posted 5 years ago

“Very Happy lady ..excellent quility..Genuine leather loads of space and easy to carry”

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Posted 5 years ago

“Assots were great in making sure the bag we bought as a Xmas gift arrived on time with only a few days before the 25th! Responsive and their customer service was excellent. Thanks”

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Posted 5 years ago

“Beautiful quality mini backpack. Very efficient service. Delivery was free and was delivered next day. Will be ordering again from this company.”

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Posted 5 years ago

“Great product, well made with soft leather. Ordered for a Christmas present but it didn't arrive when it had said it would. The company did email to say it was on it's way but there was a delay with the delivering company. To be fair Assots immediately responded to my emails and sought to calm my worries. The product arrived 2 weeks after I had ordered it (it was Christmas) but I would have felt less anxious if I had known it would have taken that long in the first place. However I would definitely order from the company again.”

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Posted 5 years ago

“I use someone else's email to buy random things online.”

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Posted 5 years ago

“Great product great service My daughter loves her new mini rucksack and asked for the company behind it ! She is very choosy and is difficult to buy for so Hank you Assots Brilliant”

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Posted 5 years ago

“Good service and value for money. Items were as described.”

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Posted 5 years ago

“Excellent product and excellent service. I love my bag!”

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Posted 5 years ago

“Very good quality item at discounted price. Excellent buy.”

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Posted 5 years ago

“Great value and the bag I ordered came when expected. Will definitely buy from here again”

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Posted 5 years ago

“Good company to order from. My item was well packed and arrived quickly.”

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Posted 5 years ago

“Parcel arrived quickly , well packaged and is exactly what I hoped for - thank you”

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Posted 5 years ago

“This is where I buy ALL my bags. They are stylish with a sprinkling of quirk.”

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Posted 5 years ago

“Have purchased a few items from Assots and have received good service. There was a slight quality problem with my last order which the company informed me of before I received the order. They included a free gift with my order as a way of an apology. I found this perfectly acceptable as the quality issue they highlighted was very minimal. Good customer care!!!”

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Posted 5 years ago

“The bag arrived promptly and was just what I wanted. However after 2 weeks the zip fob on the main pocket fell off (?why in the sale) so was very disappointed. Have had to put a key fob on to be able to use.”

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Posted 5 years ago

“Great customer service, quick delivery.”

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Posted 5 years ago

Assots London is rated 4.6 based on 1,862 reviews