Approved Food Ltd Reviews

Name: Approved Food Ltd
Address: Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,, Barnsley
Rating: 4.63

4.6 Rating 9,884 Reviews

94 %

of reviewers recommend Approved Food Ltd

4.6

Based on 9,884 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Approved Food Ltd:

Approved Food is the largest online retailer of short dated food and drink in the UK. Customers regularly save over £60 on their weekly grocery shop made up of major brands and 'de-Identified' residual stock from the major supermarkets. This mix of products and savings offers our customers fantastic value every day, something that supermarkets and high-street discounters just cannot compete with.

Visit Website

Phone:

01132350553

Email:

cs@approvedfood.co.uk

Location:

Approved Food Ltd. Unit 1, Silkstone Court, Upper Cliffe Road, Dodworth Business Park South, Barnsley,,
Barnsley
S75 3SP

Approved Food Ltd 5 star review on 24th September 2024

Paul Antonelli

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Crisps 5 months past b/ b date I ordered 12 packets of plain crisps and received 5 packets the rest made up of Worcestershire sauce French fries. I could have got curry paste £1 cheaper from Poundstretcher (not by the b/b date) and the coffee mate was only 2 pence per kilo cheaper than Iceland (fresh) not impressed with your products”

Helpful Report

Posted 4 years ago

Good Morning David, Thank you for your message. We are sorry to hear about your order and the missing items. If you would like to get in touch with customer service they would be more than happy to resolve your issue. cs@approvedfood.co.uk Kind Regards, AF.

Posted 4 years ago

“Easy to use website good value for money and not to long a wait for delivery.”

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Posted 4 years ago

Good Morning Amanda, Thank you for your review. We are so pleased you enjoyed your order! Kind Regards, AF.

Posted 4 years ago

“We love our Approved food box landing on the doorstep, the variety & value offered is brilliant, sometimes there are items that we normally could not afford which is always a treat. The little ones love playing in the box when I have emptied it too :)”

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Posted 4 years ago

Good Morning, Thank you for your review. We are so pleased you enjoyed your order! It is great to hear you are recycling our boxes! Thank you! Kind Regards, AF.

Posted 4 years ago

“No communication from company till I chased. Order arrived, box damaged and huge hole in outer and inner box, some items missing and others damaged and unfit for consumption. Won't be using again”

Helpful Report

Posted 4 years ago

Hi, We're so sorry to hear about how this has arrived, could you please email photos of the problem items to cs@approvedfood.co.uk if you haven't already, so that they can get this looked into and resolved for you? Kind regards AF

Posted 4 years ago

“Absolutely pleased with my order. The drinks were packaged securely and were even cold when I got them. Everything I got tasted amazing”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for your review. We are so pleased you enjoyed your order! Kind Regards, AF.

Posted 4 years ago

“I purchased my coffee from here as it's very hard to get the one I like and it's always available from Approved Foods. Plus also lots of other nice foods and drinks.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for your review. We are so pleased you enjoyed your order! Kind Regards, AF.

Posted 4 years ago

“Change your courier. I understand in these testing times that there are less staff etc. Than usual, however The courier scanned my box as delivered when it handy been delivered, I then had an email saying I'd get it the following day in the morning, didn't get it, contacted the courier on twitter, to get a snippy response saying its been delivered (it handy) informing me to get back to the sender, it took approved food a day and age to reply to my emails, this is all after it took them 10 days to dispatch the box in the first place, 13 days later I recieved it, on the evening of the second day, box was battered, and soaking wet, luckily I only bought bottles of alcohol, otherwise I shudder to think what food would have been like. I got a refund on my postage, but doesn't seem worth it for the amount of times, and people I had to fight with.”

Helpful Report

Posted 4 years ago

Hi David, We're really sorry to hear that you have had this bad experience. This isn't what we expect for our customers, and your feedback has all been noted to help us continue to improve the services that we offer. Thank you for taking the time to leave this review. Kind regards AF

Posted 4 years ago

“Love this site and the variety of products they have!”

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Posted 4 years ago

Good Morning Rhianne, Thank you for your review. We are so pleased you enjoyed your order. Kind Regards, AF

Posted 4 years ago

“Interesting range of foods, usually good value but worth checking prices against other suppliers. We had a problem with a missing parcel that was resolved without issues.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for your review. We are happy we could resolve any issues you may have had. Kind Regards, AF.

Posted 4 years ago

“Good selection of items but feel let down by service and delivery times. Took over a week from order to delivery and was advised it was due to “current circumstances”, although if referring to Covid this has been going on for a long time. Items were well packaged and was next day delivery from date of “picking” so pretty good. All in all an average experience but will not put me off trying another order.”

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Posted 4 years ago

“Had the item I required seemed to be the only company that did. Delivery was a little long winded otherwise completely satisfied.”

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Posted 4 years ago

Good Morning Alan, Thank you for you review. We are so pleased you enjoyed shopping with us Kind Regards, AF.

Posted 4 years ago

“You can get some amazing bargains through Approved Food, great value for money and great products”

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Posted 4 years ago

Good Morning Paul, Thank you for your review. We are so pleased you enjoyed your order. Kind Regards, AF.

Posted 4 years ago

“Very good for impulse purchases. Not quite for a fixed shopping list. Recommended for a scan now and then.”

Helpful Report

Posted 4 years ago

“Ordered various chocolate-based items recently whose use-by dates were approx 3months out. The items were delivered beautifully packed and, on sampling the 'goods', we are extremely delighted with our purchase. Will order again in the future.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for your review. We are so pleased you enjoyed your order! Kind Regards, AF.

Posted 4 years ago

“Delivery was fast, food was as described - would 100% reccomend”

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Posted 4 years ago

Good Morning Dan, Thank you for your review. We are so pleased you enjoyed your order! Kind Regards, AF.

Posted 4 years ago

“Great customer service and some very good deals.”

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Posted 4 years ago

Good Morning Marta, Thanks for your review. We are so pleased you enjoyed your order! Kind regards, AF.

Posted 4 years ago

“First time ordering was an easy process also used discount from MSE. Some products were very good- short date. Couldn’t eat the out of date products as too stale tasting.”

Helpful Report

Posted 4 years ago

Hi Gina, So sorry that you found some items in your order not suitable for consumption - this isn't what we expect for our customers! If you haven't already could you please send an email to cs@approvedfood.co.uk with more information on this, so that our team can look into this for you? Kind regards AF

Posted 4 years ago

“The website is not comfortable for shopping as other websites, like if I add something to the basket I only have 30 minutes to checkout (that is limiting my time) to chose more things to buy, as a result I had to add the items for more than 3 times to my basket, firstly chose them then go back to the basket and keep scrolling on pages to find the things again I liked to add them at once in my basket and then rushed to checkout, that wasted half of my day. However, prices are fine not low but a bit less than usual. The website should have an option for liked/watched items.”

Helpful Report

Posted 4 years ago

“Prompt delivery. Delivers what it promises”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for your review. We are so pleased you enjoyed your order! Kind Regards, AF.

Posted 4 years ago

“Well packaged and good communication. I'm only awarding 4 stars as they were quite slow to send my goods. Most items have a reasonable discount, but I've seen the same products on the suppermarket shelf for less!!”

Helpful Report

Posted 4 years ago

Good Morning Jayne, Thank you for your review. We are sorry to hear about the delay in your order. We have had a high volume of orders lately and due to the circumstances dispatch times have slightly differed. Thank you for your patience. Kind Regards, AF.

Posted 4 years ago

Approved Food Ltd is rated 4.6 based on 9,884 reviews