Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,826 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,826 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 19th August 2025

397

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was concerned that the flowers were left outside. Fortunate that they were unharmed. It would be good if the recipient is contacted prior to delivery”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Great communication with delivery updates”

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Posted 5 years ago

“Very good quality flowers The bouquet was slightly smaller than I expected”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Good communication although repeated next day which led to confusion. Also delivery was late evening.”

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Posted 5 years ago

“Flowers Arrived in good conditon and were extremely well packaged. As they have only arrived yesterday it's still too early to predict how they will bloom. But I am a satisfied customer thus far. Thank you Appleyard!”

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Posted 5 years ago

“Great flowers arrived on time and delivered in a great condition”

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Posted 5 years ago

“This is my first experience using Appleyard. The website was easy to navigate and my friend who received the flowers said they were beautiful.”

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Posted 5 years ago

“Good service and my friend said the flowers were lovely.”

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Posted 5 years ago

“good reliable service. Flowers in good condition - thank you”

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Posted 5 years ago

“almost 5 stars for service and quality. The recipient couldn’t find the card which told her the flowers were delivered to a save place. She found the orchids next to her garage door after I convinced her that they had been delivered. The notification card never turned up.”

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Posted 5 years ago

“The flowers are beautiful but I ordered the lux version and it looks like it came with a lot more green filler than actual flowers. These weren't cheap to begin with and I would think for $85 you would get a little more bang for your buck.”

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Posted 5 years ago

“I didn't see the flowers myself but I am told they are lovely. Ordering and delivery spot on.”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“We were struggling to find flowers and a bottle of champagne for my sister in England . Found the site through a general search and the choice and service were excellent and whilst we did not see the flowers as we live in Sydney my sister was thrilled”

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Posted 5 years ago

“Really lovely flowers and nicely packaged, they look great on the window. Once again though, the delivery service was really poor. The communication is not very good and i could not get anybody on chat on the day, they were for a birthday and arrived late the following day and we were fortunate to catch the driver as we were heading out. The company you use has never managed to deliver anything on time, so not just my orders with you and this worries me that it could mean late deliveries always from yourselves.”

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Posted 5 years ago

“Overall we are pleased with the bouquet we ordered. The site was very nicely done, and we especially loved the Next Day Delivery option. It was easy to navigate and things were very clear throughout the check-out process. However we asked to be notified of when the flowers were delivered and did not receive any. We thought it was a bit odd but did not follow up as we knew our friend had already received them. We would recommend Appleyard to our friends and use it in the future, but it would great if you could check on the notification.”

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Posted 5 years ago

“Perhaps not as big as expected and I ordered largest”

Appleyard London 4 star review on 15th September 2019

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Posted 5 years ago

“Lovely flowers but were left at the front door and not in a safe place.”

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Posted 5 years ago

Appleyard London is rated 4.6 based on 11,826 reviews