Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 12,007 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 12,007 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 6th December 2025

400

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Gift was delivered as planned by a happy and grateful recipient.”

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Posted 3 weeks ago

“Beautiful flowers, looked absolutely amazing”

Appleyard London 5 star review on 16th November 2025

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Posted 3 weeks ago

“Fantastic!”

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Posted 3 weeks ago

“Appleyard always has a great selection of arrangements and delivery options.”

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Posted 4 weeks ago

“Always can count on Appleyard to deliver beautiful arrangements with fresh flowers & wonderful not to have to worry that they won’t be the best quality and absolutely delight the recipient!”

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Posted 4 weeks ago

“AMAZING CUSTOMER SERVICE ! I am a regular customer of Appleyard and they always delivered on time and the flowers are very well presented. This time I ordered a very expensive bouqet and it wasn't delivered on time ( delivery company's issue ) and the bouqet although okay wasn't up to the quality , I contacted customer service for the Happiness Guarantee and had a struggle initially as I didnt have pictures of the bouqet. I was then contacted by Kirstie from the Customer service team , who not only sorted the problem , she made sure that it receive another apology Bouqet for my partner and that I am happy with the resolution , all in 48 hours ! They have shown professionalism and that they deeply care about their customers I would definitely continue to order my Flowers from Appleyard”

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Posted 1 month ago

Hi David, Thank you for your wonderful review! We truly appreciate your loyalty to Appleyard and are delighted to hear that Kirstie was able to address your concerns efficiently. Your satisfaction is of utmost importance to us, and we are committed to ensuring our customers have the best experience possible. We're grateful for your continued trust in us, and we look forward to serving you again in the future! Warm regards, Team Appleyard London

Posted 1 month ago

“I highly recommend Appleyard flowers. The flower selection and designs are outstanding. Flowers are long lasting. Customer service is excellent All my recipients are extremely delighted with their gifts!!!”

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Posted 1 month ago

“Absolutely stunning red roses at a very competitive price .. thank you very much indeed.”

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Posted 1 month ago

“Punctual delivery & pretty bouquet !”

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Posted 1 month ago

“Very pleased with the flowers! They arrived fresh and beautifully arranged — excellent quality as always from Appleyard. My only concern is the choice of courier (Yodel); while this delivery went smoothly, my past experiences with them haven’t been the best, so it could pose a risk to an otherwise great service.”

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Posted 1 month ago

“From making the order to the flowers arriving, everything went smoothly. The 100 white roses were beautiful and today, day4, they are still looking good. Thank you to all who participated in the process. Best regards Faarid”

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Posted 1 month ago

“Amazing Flowers. Will be back for more.”

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Posted 1 month ago

“Really good service - fast, quick & easy to use. My partner was happy with her gift of roses”

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Posted 1 month ago

“lovely flowers sent to to family who really liked them”

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Posted 1 month ago

“beautiful flowers and nice presentation. swiftly delivered. well received thank you”

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Posted 1 month ago

“D in law really appreciated the 1st monthly delivery. Thank you”

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Posted 1 month ago

“Fabulous flowers delivered on time very special”

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Posted 1 month ago

“As advertised, very pleased”

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Posted 1 month ago

“Great service.”

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Posted 1 month ago

“Flowers were perfect. Customer service was to notch. Would 100% order again. Thank you!”

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Posted 1 month ago

Appleyard London is rated 4.6 based on 12,007 reviews