Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,619 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 24th August 2026

Mr Renson M

Appleyard London 5 star review on 17th February 2026

408

Anonymous

Anonymous // 01/01/2019

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“The flowers were really beautiful and my sister in law was thrilled with them. The only reason for the 4 stars was that although I had ordered in time for a next day delivery and they left the depot on time, apparently, that they were a day late. As it was a birthday present it was rather a shame.”

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Posted 6 years ago

“Nice flowers. Arrived late on the correct date.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Delivered on time and in good condition.”

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Posted 6 years ago

“The flowers were lovely and 7 days later are still blooming and blossoming. Found the discount code easily and it worked. Have enjoyed my overall experience. My only disappointment is that I had wished the Flowers’ had arrived in the morning and not late afternoon.”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Fresh bouquet efficient service”

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Posted 6 years ago

“My daughter loved the hydrangea plant she received.”

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Posted 6 years ago

“Beautiful flowers - although the lillies took longer to bloom than expected. Delivered on time.”

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Posted 6 years ago

“All fine other than left outside rather than ringing bell as requested, hot day so flowers suffered.”

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Posted 6 years ago

“My friend seemed very pleased and I loved the way I could track the order on its way to her door all the way from Australia! I couldn’t be there in person but felt a part of the process and received a message from my friend just after she received them.”

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Posted 6 years ago

“Peonies a little droopy. Also as flowers were dropped off by roadside gate rather than front door (and bell by gate not rung to advise of flower delivery), they were picked up by recipient late on in the day. Other than that flowers were lovely.”

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Posted 6 years ago

“RECIPIENT WAS A 104 AND LIVING IN A CARE HOME I AM Given to understand that she was delighted but as yet have been unable to speak to her since delivery”

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Posted 6 years ago

“Was good experience”

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Posted 6 years ago

“Nice flowers, the bouquet could have been a little bigger”

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Posted 6 years ago

“The flowers were absolutely beautiful and by far more superior to any of their competitors. The vase I purchased was however quite smaller than it appeared on the advertised picture so I would suggest putting it next to a comparable object.”

Appleyard London 4 star review on 23rd July 2020

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Posted 6 years ago

“Eeally cannot fault - except in recipient's photo lily stems looked a bit shorter than expected!”

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Posted 6 years ago

“Usually excellent flowers and plants delivered on time. Just occasionally standard of flowers falls but prompt rectification is made on complaint. Overall good service.”

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Posted 6 years ago

“Mrs loved the flowers; good experience but the flowers were delivered at 5/6pm; strange.”

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Posted 6 years ago

“I ordered two olive trees as a birthday present with the stated day of delivery. One came on the day but the other a day later. It spoiled the expectations on the special day.”

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Posted 6 years ago

Appleyard London is rated 4.6 based on 12,619 reviews