Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,816 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 29th June 2025

396

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Roses didn’t last as well as previous deliveries”

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Posted 3 years ago

“My order arrived one day late. Otherwise, everythIng was satisfactory.”

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Posted 3 years ago

“Good service. a little pricey”

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Posted 3 years ago

“We had a little mix-up on the delivery date which was suppossed to have been 14th february (Valentine's Day gift) but was delivered on the 9th instead. Upon lodging a query, your staff sent a repeat flower order to my daughter on the 14th. Very well done.”

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Posted 3 years ago

“Quality and beautiful flowers, reliable and regular communication and speedy on time delivery for valentine's. Competitive price with a discount code. May have shopped around if I hadn't had a voucher.”

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Posted 3 years ago

“Pretty good for the price considering it was Valentines Day.”

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Posted 3 years ago

“I am a frequent customer of Appleyard who are normally excellent. However on the last two occasions, months apart, the delivery to an Eastbourne address and most recently to a Exmouth address, they arrived in a sorry state. The first the courier had them in the van for over 24 hours. The second I have no idea why. However, the instant replacement policy with no quibble, brings the overall score back up to 4. Replacement was the next day and in perfect condition. Prior to this I would have always said 5 ⭐️ .”

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Posted 3 years ago

“Excellent website. Good quality flowers.”

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Posted 3 years ago

“Recipients loving the autumn colours.”

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Posted 3 years ago

“Good selection of flowers and champagne packages. Would be much better if you could select a time slot for delivery. It was necessary to deliver the gift a day early to ensure the recipient received it before a specific time the following day. Even with paying premium delivery this was not an option which seems odd for a brand like this.”

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Posted 3 years ago

“Great quality and service”

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Posted 3 years ago

“Lovely selection of flowers available. Ordered some for a birthday gift - beautiful colours & have lasted nearly two weeks.”

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Posted 3 years ago

“Efficient service”

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Posted 3 years ago

“Great Service, my only criticism is that I added some handmade truffles with the flowers which had alcohol in them but that information wasn't obvious to me whilst I was ordering. Other then that, I will most likely use this service again.”

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Posted 3 years ago

“A beautiful bouquet of flowers. I chose Appleyards as there was a wide range of different flowers to choose from. They arrived at the time given and packaged well, ensuring no damage. Whilst a tad more expensive, ideal for a special occasion”

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Posted 3 years ago

“The orchid I bought as a gift to my daughter was not the same as mentioned in website.”

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Posted 3 years ago

“Beautiful flowers as a gift”

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Posted 4 years ago

“The orchid was lovely, although the vase that came with it was cracked, and when I contacted u about this u credited £10 to my account which I felt was a bit stingy. You should have taken into account both the cost of replacing the vase and the inconvenience caused.”

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Posted 4 years ago

“Delivery was good, Hamper looked good will let you know if the contents were delicious or not. KQ Will try flowers/plants next.”

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Posted 4 years ago

“5 stars for the flowers - a gorgeous arrangement that look fantastic once out of the box - and no problems with delivery. Would prefer to see all the packaging to the recyclable though .”

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Posted 4 years ago

Appleyard London is rated 4.6 based on 11,816 reviews