Aphrodite Reviews

Name: Aphrodite
Address: 7-8 Vine Place, Sunderland, United Kingdom
Rating: 4.80

4.8 Rating 7,830 Reviews

98 %

of reviewers recommend Aphrodite

4.8

Based on 7,830 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

191 5675898

Email:

customer.service@aphrodite1994.co.uk

Location:

7-8 Vine Place,
Sunderland
United Kingdom
SR1 3NE

Aphrodite 5 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong item sent and now I have to pay to return it”

Helpful Report

Posted 8 years ago

Hi Bruce, Apologies you have had an error on your order. Please contact customer service via enquiries@aphrodite1994.co.uk to arrange a return. Thank You Aphrodite Clothing.

Posted 8 years ago

“Very upset as I bought this item, only to find out the tag has a different price on it, I purchase it for £84, but when I recieve item, the £84 was crossed off and it was on for £70, would really appreciate if someone would tell me why I was made to pay £14 extra, really considering returning item just out of morals, and not buying from you guys again :(”

Helpful Report

Posted 8 years ago

Hi Rashid, Apologies there was an error with pricing, unfortunately odd items can be missed when further reductions go live on the website. Please can you contact customer services via enquiries@aphrodite1994.co.uk to arrange a refund of the difference if you are keeping the item. Thank You Aphrodite Clothing.

Posted 8 years ago

“Llevo mucho tiempo esperando el producto, y no hay ninguna información en que lugar viene, pese a que se a pagado el envío respectivo”

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Posted 9 years ago

“Hello ! I have just received this item (Stone Island polo shirt in dark navy), but unfortunately this shirt have at least 7 dirty spots ??? I can not return this item as I have already paid 40 Euros for tax and duties, plus shipping and tax and duties again...more than 200 Euros in case of replacement !? You MUST HAVE CHECKED every item in nylon bag that you ship before shipping, because this is just ridicolous and I am very disapointed. Drazen Barosevic drazenbarosevic@hotmail.com”

Helpful Report

Posted 9 years ago

“you sent me a ripped cap that cost 75 pounds and I had to pay another 10 pounds to get it repaired before I had even worn it !!!”

Helpful Report

Posted 9 years ago

Hello Ivan. We are very sorry to hear you are unhappy with your order from Aphrodite Clothing. We did offer to have the cap repaired for you as you did state in your emails to us that you wanted to keep the item which was the last one. We did also offer a full refund including return postage cost if you wished to return the item to us. Again apologies for our error and any inconvenience caused. Sophie, Aphrodite Clothing.

Posted 9 years ago

“I better not write a review as my order was messed up- but hopefully will be quickly rectified”

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Posted 9 years ago

So sorry that we mixed up your order with another customer. Rest assured this very rarely happens. We received back your order yesterday 2nd February and you should have your correct one today 3rd February. Again sincere apologies for our error as we aim to maintain the highest levels of customer service even during our busy sales period and are disappointed to have inconvenienced you. Please phone us on 0191 5675898 opt 2 if you need any further assistance with your order.

Posted 9 years ago

“I found placing an order really hard. Very poor website”

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Posted 9 years ago

Aphrodite is rated 4.8 based on 7,830 reviews