Aphrodite Reviews

4.8 Rating 7,804 Reviews
98 %
of reviewers recommend Aphrodite
4.8
Based on 7,804 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Aphrodite Reviews
Visit Website

Phone:

191 5675898

Email:

customer.service@aphrodite1994.co.uk

Location:

7-8 Vine Place,
Sunderland
United Kingdom
SR1 3NE

I am not happy with the order. When it arrived it was neatly wrapped so I was excited to open it and give it to son. But what a disappointment, it had multiple pulls in the fabric that anyone with half decent eyesight would know when packing it that the buyer would not be happy. So now I have had to fork out postage to return the piece of tat. I won’t be using this website again. L Marsh
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Posted 4 years ago
Delivery is so so slow
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Posted 4 years ago
Hi, Thank you for your review. On checking your order it was placed at the end of June, international shipping via Royal Mail can take anything up to 25 working days, if a quicker delivery is required please choose the express option for delivery within 3-5 days. Hope this helps. Kind Regards
Posted 4 years ago
Pretty sure my item is fake!
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Posted 4 years ago
Would’ve been great if your packer Kyra didn’t bend the cap and leave a security tag on the shirt. Thank you Selfridges for sorting me out!
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Posted 4 years ago
Terrible customer service I ordered a pair of trainers from the web site on Sunday and paid for their tracked delivery expecting them to arrive 2-3 days later . We are now on day 6 and still no trainers and after contacting there web team to be told It could take up to 18 days for delivery ??? If then they haven’t arrived they will investigate the matter Will never use this site again
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Posted 4 years ago
Package is broken... wet my order
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Posted 5 years ago
Trainers already were detaged seemed ok first time out started hurting left foot took left trainer off to see defective tongue which rubs and irritates foot making me wonder why trainers were detaged was they sent to another customer before me and they sent back ?
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Posted 5 years ago
Hi Adrian, Thank you for your feedback. I'm sorry to hear of this issue with your recent purchase. Please feel free to contact us at enquiries@aphrodite1994.co.uk where one of our team will be happy to help. Thank you, Aphrodite Clothing
Posted 5 years ago
Absolutely gutted ordered a stone island polo in xxl lavender to find out it wasn’t even in stock very disappointed to say the least!!!
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Posted 5 years ago
Came with the security tag still on 😔
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Posted 5 years ago
One of the worst company don’t by any thing from this website we bought from this website they send me rong size still we need to pay for postings to back
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Posted 5 years ago
Item arrived on time wrapped all nice and new. Wrapped up as a gift but when open the top stank of BO under the arms. It was very strong. This was a Xmas gift and I'm extremely angry :(
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Posted 5 years ago
First class clothing, packing and delivery
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Posted 5 years ago
Item arrived with the security tag still on, it was a Christmas present and being so close to Christmas I was unable to return in time for an exchange.
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Posted 5 years ago
Good company to deal with
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Posted 5 years ago
They offer a strict return policy, and their website doesn't state the full information regarding current consumers rights. They have good reviews from people who didn't need to return anything. If you would like the assurance of good customer service and a honest return policy, I'd shop elsewhere. I wish I had looked at comments on here and their Facebook page before ordering.
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Posted 5 years ago
Not happy at all. Item arrived late was a birthday present and had a huge security tag on it
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Posted 5 years ago
I still didn’t receive my order, can’t track the shipment tho.
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Posted 5 years ago
Hi, we can see that your order was shipped using the Royal Mail option that was chosen at the check out. Royal Mail shipments to Hong Kong usually take an estimated 7-10 working days, as this is the 5th working day your order should be with you in the coming days. Thank you, Aphrodite Clothing.
Posted 5 years ago
The T-shirts seam on the bottom is already broken and fraying... sending it back will cost me too much... disappointed
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Posted 5 years ago
I received my order in August of Canada Goose Brookvale jacket size XL, goose down has been leaking out of it since I received it and I have found a small hole in it also. I would expect the jacket would have guarantee of some sort after paying so much and am absolutely gutted. Can anyone help?
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Posted 5 years ago
My order took 6 days to arrive when it says it should only take 2-3 days. Was not offered a refund for postage either. Not great service.
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Posted 5 years ago
Aphrodite is rated 4.8 based on 7,804 reviews