Apc Overnight Reviews

Name: Apc Overnight
Rating: 1.38

1.4 Rating 1,659 Reviews

9 %

of reviewers recommend Apc Overnight

Company Reviews

Metrics

Info

1.4

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

About Apc Overnight:

APC Overnight, Nationwide Next Day Delivery 0800 373737. This account is active Mon-Fri 9-5 exc. bank holidays

For assistance please contact : - info@apc-overnight.com

Visit Website

Phone:

0800373737

Email:

info@apc-overnight.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm amazed at any poor reviews for APC. I send guitars overnight with APC frequently and they haven't let me down once yet with probably 40 odd deliveries. I'm currently in another situation with Parcelfarce where a guitar has been 'out for delivery' on three different days without one attempt at actual delivery. Will probably be a case full of matchsticks when it finally arrives.”

Helpful Report

Hello Richard Thank you for taking the time to leave a 5 star review. I'm very pleased to hear that you were happy with your delivery and you continue to use our services. Lydia customer.relations@apc-overnight.com

“Should have had a delivery today for my Mum's birthday. Estimated delivery time was 4.20-6.20. I checked the tracker on and off throughout the day and at 4.50, the driver was 5 minutes from my parents house. However, no delivery was made even though he only had a few deliveries to make before supposedly getting to my Mum's package no. Soon after this the tracker was switched off and I have been unable to locate the delivery ever since. I have even rung the depot but to no avail. Normally I would get over something not being on time but in this case the goods are perishable and will be of no use tomorrow after spending the night goodness knows where. This is obviously why they are sent on an overnight, next day delivery service!! Hugely disappointed and very upset that my Mum has received no gift from me on her birthday! If the delivery does arrive tomorrow, it will not be accepted as the product will be nul and void. Will a full refund be given? I cannot expect one from the original shop, their service was excellent. Thank you, Emma Crossley”

Helpful Report

Hello Emma I'm sorry to hear that your item has not yet been delivered. If you would like me to investigate this matter for you, please feel free to email me the details on the below email address along with your 7 digit consignment number and delivery postcode. Lydia customer.relations@apc-overnight.com

“Had a birthday present for my Mum sent from the Cheese Hamlet on the overnight delivery. It was due to arrive today between 4.20 and 6.20. At 4.50, the driver was 5 minutes away from the destination of my package on the tracker system. Since that time, the tracker has been switched off and the package has not arrived. Hugely disappointed as this item is perishable and will not be in a suitable condition to be delivered tomorrow. After having read other reviews, I will also be sure to tell my parents to make sure the driver doesn't sign for it making a refund nul and void!!!”

Helpful Report

Good Morning I'm sorry to hear that your item has not yet been delivered. If you would like me to investigate this matter for you, please feel free to email me the details on the below email address along with your 7 digit consignment number and delivery postcode. Lydia customer.relations@apc-overnight.com

“Didnt nock or ring bell, claimed to have left Card but never done this either. Lazy drivers cant be bothered going upstairs in apartment blocks.”

Helpful Report

Hello John I'm sorry to hear of the problems with your delivery. If you would like me to investigate this matter for you please email me the details along with your delivery postcode and 7 digit consignment number. Lydia customer.relations@apc-overnight.com

“Returned a fresh meat package because it was delivered a day late. Asked for a refund from supplier as it had been sent back, told it has been signed for. Only the driver could have signed this. This is fraud in my opinion. Now i have lost £100 thanks to this dishonesty.”

Helpful Report

Hello Gav I'm sorry to hear of the problems with your delivery. If you would like me to investigate this matter for you please email me the details along with your delivery postcode and 7 digit consignment number. Lydia customer.relations@apc-overnight.com

“Today is Thursday payed for next day on an important package over the odds also and it will be here saturday. Unreliable and sneaky how it was handled.”

Helpful Report

Hello Lawrence Friday was a public bank holiday, however if you would like me to raise this with your local depot please email the details along with your consignment number and delivery postcode. Lydia customer.relations@apc-overnight.com

“We use a range of carriers APC are much better than some of your reviews indicate, the bulk of our overnight parcels are delivered in the morning, in terms of loss/damage, significantly better than DPD, UPS etc as are the rates they charge. Hope that helps...”

Helpful Report

Hello Grahame Thank you for the 5 star review and for your very kind words. Becky customer.relations@apc-overnight.com

“Dear sir my name y.srinivas in india my gift box sender name tainabentez she in Spain she send box sine August the box number apc80381619pk this box iam not reserved send the details please”

Helpful Report

Hello Please email in regards to this. Becky customer.relations@apc-overnight.com

“helo sir my name y.srinivas in india my box sender name tainabentiz she in Spain the gift box number apc80381619pk iam not reseved the box what's happened send details please”

Helpful Report

Hello Please email in regards to this. Becky customer.relations@apc-overnight.com

“Didn't deliver on due date, tracking non existent after allocated time, tried ringing all day the following day but no one answers, emailed them and again no one replied. I'm writing this review 27 hours after due delivery time so god know what'll happen tomorrow. Gave them a 1 star review as it isn't possible to leave zero. Will never use or recommend this company, disgusting unprofessional manner to it's customers.”

Helpful Report

Hello Paul I am very sorry to see what is happening with your delivery, please feel free to email me and I can look into this for you. Becky customer.relations@apc-overnight.com

“Would leave 0 stars if I could. Never in my life did I think I would have to wait SEVEN weeks for a parcel from a company with the word overnight in their name. Customer service was absolutely useless. I had to get the parcel sent back to the company I ordered from, who resent it to me via Parcelforce. They delivered hassle-free within 24 hrs... Absolutely atrocious. 5 stars to Parcelforce, 0 stars to this joke of a "company".”

Helpful Report

Hello I am very sorry to hear that you had to wait so long for your delivery, please feel free to email me and I can look into this for you. Becky customer.relations@apc-overnight.com

“Failed to deliver my parcel. One star is being generous.”

Helpful Report

Hello I am very sorry to hear that your delivery has not been delivered, please email me and I can look into this for you. Becky customer.relations@apc-overnight.com

“Had 2 delivery's of snake food NOT delivered by this BOC company, I would strongly advise to NOT use them....”

Helpful Report

I am very sorry to see what has happened with your delivery, please feel free to email me in relation to this. Becky customer.relations@apc-overnight.com

“My parcel was delivered today but I work for the NHS and I'm at work during the week the driver put a card through my door he could have knocked at my neighbours house as their always in and would happily take it for me, so drove up to the depot and was told they were not doing collection which is understandable but prior to this I phoned the two numbers on the card and no one answers thank for the great service not not sure how I'm going to get my parcel but after this I'm never using this service again”

Helpful Report

Hello Carla I am very sorry to see what has happened with your delivery, please feel free to email me in relation to this. Becky customer.relations@apc-overnight.com

“Ordered some perishable frozen rats for my snake, which this company were supposed to deliver, I had no person attempt to deliver them and no card was left through my door, not happy with this company.”

Helpful Report

Hello Melvin I am very sorry to see what is going on with your delivery, please feel free to email me and I can loo into this for you. Becky customer.relations@apc-overnight.com

“Tracking a parcel is based on nothing more than whether or not it’s been dispatched. No idea of delivery time so basically prepare to have to take a whole day off work to wait in for a delivery. When arriving why ring the doorbell when you can knock on the window? What an utter idiot, anyone would think you didn’t want to deliver the parcel. Collection depot closed so no alternative but to take the following day off to wait in all day for the delivery again. I will sit in my porch all day as ringing a door bell is clearly too much effort.”

Helpful Report

Hello Nigel I am very sorry to see what is happening with your delivery, please feel free to email me and I can look into this for you. Becky customer.relations@apc-overnight.com

“Tracking a parcel is based on nothing more than whether or not it’s been dispatched. No idea of delivery time so basically prepare to have to take a whole day off work to wait in for a delivery. When arriving why ring the doorbell when you can knock on the window? anyone would think you didn’t want to deliver the parcel. Collection depot closed so no alternative but to take the following day off to wait in all day for the delivery again. I will sit in my porch all day as ringing a door bell is clearly too much effort.”

Helpful Report

Hello Nigel I am very sorry to see what is happening with your delivery, please feel free to email me and I can look into this for you. Becky customer.relations@apc-overnight.com

“Tracking a parcel is based on nothing more than whether or not it’s been dispatched. No idea of delivery time so basically prepare to have to take a whole day off work to wait in for a delivery. When arriving why ring the doorbell when you can knock on the window? anyone would think you didn’t want to deliver the parcel. Collection depot closed so no alternative but to take the following day off to wait in all day for the delivery again. I will sit in my porch all day as ringing a door bell is clearly too much effort.”

Helpful Report

Hello I am very sorry to see what is happening with your delivery, please feel free to email me and I can look into this for you. Becky customer.relations@apc-overnight.com

“Overnight? They've had my parcel for four days already......They're worse than Herme's”

Helpful Report

Hello Derek I am very sorry to see what is happening with your delivery, please feel free to email me and I can look into this for you. Becky customer.relations@apc-overnight.com

“Absolute joke overnight service been waiting one week still waiting. IL make sure online orders in future are not through APC”

Helpful Report

Hello Michael, I am very sorry to hear your delivery did not arrive on time. If you would like me to look into this for you, please email on the below email address. Please include your consignment number and delivery postcode for us to further investigate for you. Chloe customer.relations@apc-overnight.com

Apc Overnight is rated 1.4 based on 1,659 reviews