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Ancient Wisdom Wholesale Reviews

4.7 Rating 2,920 Reviews
94 %
of reviewers recommend Ancient Wisdom Wholesale
Company Reviews Product Reviews
11,136
 Metrics Info
4.7
Based on 2,920 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Ancient Wisdom Wholesale Reviews

About Ancient Wisdom Wholesale:

We Love Gifts. It’s important to be enthusiastic about what you do.. Since 1995 we have been passionate about bringing the best in wholesale gifts to our customers, both in the UK and across the world.

Visit Website

Phone:

0114 272 9165

Location:

Ancient Wisdom Marketing Affinity Park, Europa Drive, Affinity Park
Sheffield
S9 1XT

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L****
Verified Buyer
“I like the variety of goods ancient wisdom offer. Their delivery is very efficient and always as promised”
Helpful Report
Posted 10 years ago
G***
Verified Buyer
“A great site nice & easy to use, quick delivery . I will be using again in the near future. Regards Glyn.”
Helpful Report
Posted 10 years ago
An****
Verified Buyer
“Quick service. Lovely products. I will be back.”
Helpful Report
Posted 10 years ago
F***
Verified Buyer
“I was sadly disappointed with my first purchase experience from AW. On requesting a price for some samples the price was more than it should have been. On asking how the assistant arrived at this price I was told 'very easily'. In fact the total was wrong. I called to confirm prices and to adjust my order - still arrived with wrong order, a damaged product and products I would not buy again. I had been excited as I was looking forward to using AW for my online shop but won't be doing so now. To see what other's experienced Iooked at the AW face book page which confirmed my doubts. Many others had similar complaints. I feel much could have been sorted out by having less cocky sales staff( obviously student or similar) and by simply listening to your customers and addressing others concerns. Genuinely sorry to have to write this low scoring review.”
Helpful Report
Posted 10 years ago
Dear Fran, Thank you for your review and I am sorry you have had a bad experience with us on your sample order. You are correct in saying that the person you spoke with was a student - he is our apprentice and I made sure he receives further training in his telephone manner. Please accept our apologies here. I have had a look at your sample order and can see that the higher price stands from the Small Order Charge on the order. We do charge this when orders below our minimum of £50+VAT are placed, however this does not apply in terms of sample orders so I have refunded your £5+VAT for this. I can see you received a reduced postage charge on the order (we usually charge £7.50+VAT for standard orders). I have also applied a £7.50+VAT credit to your Ancient Wisdom account, which means that your carriage charge will be covered should you wish to give us another try. Once more many apologies for the inconvenience. Kind Regards, Urszula
Posted 10 years ago
E***
Verified Buyer
“Highly recommend Ancient Wisdom. Great products, fab prices and the customer service is second to none!”
Helpful Report
Posted 10 years ago
Splendife****
Verified Buyer
“Although the majority of the products ordered were in stock there were some problems with a couple of them. I emailed Urszula and have not yet received a response which is highly disappointing.”
Helpful Report
Posted 10 years ago
ear Rebecca, Thank you for your message and I apologize for the problems with your order. I have just received the negative review from you, which is what prompted me to search for your email address in my messages as I always reply to all emails usually within 24 hours, however I have missed yours in error - I do apologize for this. Please email me with the photos of the damaged items and the item codes - I will be happy to issue a credit, refund or a replacement for these - I leave the choice to you here. Once more many apologies for the inconvenience. Kind Regards, Urszula
Posted 10 years ago
S***
Verified Buyer
“Hugely impressed with the speedy delivery!”
Helpful Report
Posted 10 years ago
S****
Verified Buyer
“Ordered my 1st Wholesale order was very helpful and got my order out very quickly, only downfall was that the parcel went everywhere apart from where it should have gone but did turn up in the end. Would do business again. Sue”
Helpful Report
Posted 10 years ago
J***
Verified Buyer
“very good service, helpful staff well done i will be ordering more items soon”
Helpful Report
Posted 10 years ago
B****
Verified Buyer
“I have used Ancient Wisdom several times now and have never been disappointed. Excellent service, items arrive quickly and haven't encountered any problems.”
Helpful Report
Posted 10 years ago
M****
Verified Buyer
“Fast delivery, well packaged and excellent quality products for an excellent price”
Helpful Report
Posted 10 years ago
Ma****
Verified Buyer
“Good prices, Great service and fast delivery, thank you very much. Arabesque-gifts”
Helpful Report
Posted 10 years ago
Cl****
Verified Buyer
“Hi most of my products ordered where great but was dissappointed with rhe bath bombs as they where all cracked due to packaging all loose around them so i had to sell much cheaper than intended a oart from that the rest of order was fine kind regards claire”
Helpful Report
Posted 10 years ago
Tr****
Verified Buyer
“Very nice products. Super quick service and any mistakes or problems are dealt with without drama. Would recommend to anyone.”
Helpful Report
Posted 10 years ago
Alice****
Verified Buyer
“Product review wax melts. I received two which are bordering on rancid- lavender fields and lemon harvest. Got complaints from clients and tried them myself. Lavender definite, lemon has funny after scent. Won't be buying those again. The Japanese magnolia is divine and here comes my biggest biggest complaint. So much is always out of stock. I wait for one item to come back and then everything else I want to order is oos. I have to look at your website everyday even when I ask to be emailed when something is back in stock Very frustrating. Great range of items.”
Helpful Report
Posted 10 years ago
Deb****
Verified Buyer
“The soaps smell amazing !”
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Posted 10 years ago
Zu****
Verified Buyer
“I'm very satisfied. Good luck :-)”
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Posted 10 years ago
Patr****
Verified Buyer
“I have always found Ancient Wisdom to be extremely reliable. Excellent Products and Customer Service. I can highly recommend them”
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Posted 10 years ago
Hea****
Verified Buyer
“Great service, my first order was super fast delivery, looking forward to my next order”
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Posted 10 years ago
M****
Verified Reviewer
“I have placed two orders in two weeks it's a fast turn around within 3 days I love the products and so do my customers I will be a regular customer now . I wouldent go anywhere else Thankyou I'm looking forward to building up my range and Thankyou for your outstanding work that you all put in :-)”
Helpful Report
Posted 10 years ago
Ancient Wisdom Wholesale is rated 4.7 based on 2,920 reviews
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