AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.70

4.7 Rating 4,464 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,464 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“A brilliant idea that allows my Mother to listen to Classic FM without losing the station. Now we need something for the central heating controls!!!”

Helpful Report

“Excellent book. My mum is 91 years young and has vascular dementia. She still manages to live independently but I do all her shopping. The book has been a tremendous help as most days she can’t remember what the name of foodstuffs are so she looks at the book and can let me know if she needs anything in particular. Would be good if a book was available that could show appliances. It’s all a guessing game unfortunately when it comes to tv, remotes, electric fire, heating, even her mobile phone. The pages at he back of the book are ideal for phone numbers which my mum uses regularly. Thanks again.”

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“This is light mug so easy to hold plus nice size handle to grip”

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“Wellmade products”

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“Very quick delivery and brilliant product”

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“item would not work & did not receive emails back in time advised? sent item back as faulty awaiting credit”

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We're sorry to hear that our customer received a faulty product and is also unhappy with our response time. We have since arranged for a free return and full refund of their faulty product and give our apologies that it arrived faulty. We did respond to our customer's original email in 2 working days, which we do appreciate is not as fast as we would like. The vast majority of our queries are dealt with quickly and usually much faster than the 24 hours we quote. Kind regards, the AlzProducts team

“A good variety of products for those with Alzheimer's and very speedy delivery.”

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“I bought this doll after my 91 year old mother in law, who suffers from alzheimers, became fixated on a newspaper photo of Prince Harry's son, Archie. Needless to say the new arrival has ousted the photo and is now a very welcome extra companion.”

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“Excellent product, well made, simple to use and set up with excellent sound quality. Mum loves it and has it by her bed in her care home.”

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“Purchased musical bingo the cd that allows you to print the sheets is blank and will not open Sent an a mail on 28May told you will get a reply the next working day.Left another email yesterday 4th June you will get a reply within the next few hours. No reply to either emails and no means to contact them by phone”

Helpful Report

We're sorry to hear that our customer was unhappy with our responses and also with the CD they received. We're not sure why the CD documents were not able to be opened as this isn't an issue we've come across before. We did respond to our customer with the contents attached and we apologise for this unusual delay on our part. The vast majority of our queries are dealt with quickly and usually much faster than the 24 hours we quote. Kind regards, the AlzProducts team

“The products were very good and would have been very helpful. Sadly because of the nature of my wife's Dementia she has refused to use them and rather than risk her getting upset, especially during lock down, I have passed them on to my daughter-in-law who works at an old people care home and asked her to ensure they benefit others. Many thanks for a good service.”

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“My aunt has a black and white one but the coloured one is much easier to read and good it says morning/ afternoon and am /pm very pleased with it”

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“Received my doll last week I am really pleased with my order. I like it has an extra set of clothes and also change from boy to girl. Brilliant! Delivery was really quick. Very good service. Thankyou.”

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“Highly recommend doing business with Alz products. Although restrictions in place due to the pandemic, the service is first class.”

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“This clock is brilliant - no more confusion over the time.”

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“Good sound easy to tune”

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“This clock is perfect for it's simple purpose - a quick reminder for the day of the week. My order came well packed, with a battery and an extra battery as well in a swift manner. Thank you!”

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“Prompt response, item as described will definitely use again.”

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“Exactly what I expected. Easy to use thanks.”

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“Really pleased with product, lovely design. Bought for relative with alzheimers who loves it. Easy to set up ready for her to just switch on when she wants. Also extremely quick and efficient purchasing system, with us in a couple of days....excellent service thankyou”

Helpful Report

AlzProducts is rated 4.7 based on 4,464 reviews