Allergy Cosmos Reviews

Name: Allergy Cosmos
Address: Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL, London
Rating: 4.85

4.9 Rating 1,603 Reviews

99 %

of reviewers recommend Allergy Cosmos

4.9

Based on 1,603 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

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Allergy Cosmos 5 star review on 17th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and friendly service”

Helpful Report

Posted 8 years ago

“The staff arent exactly scientifically trained, but their advice is good for those who want knowledge between products they stock. For this it is better to go to the manufacturers themselves. Regarding sales and product dispatch they are excellent.”

Helpful Report

Posted 8 years ago

Dear Mr K, Thank you for your review. I understand you spoke with a couple of my colleagues on several occasions regarding the questions you had. If you at any point feel that your questions have not been answered adequately, please always do let us know. We do have senior technical advisers, which will be able to answer more or less any question you might have regarding the products we sell and air purification in general:) Kind regards, Yohanna

Posted 8 years ago

“Quick delivery, and professional service. Really know their subject and good source of information about how to manage the allergy or what product to choose.”

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Posted 8 years ago

“Delivered very promptly.”

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Posted 8 years ago

“Ease of purchase Exceptionally fast delivery Ease of use and IT ACTUALLY DOES WHAT IT SAYS”

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Posted 8 years ago

“Ease of purchase Exceptionally fast delivery Ease of use and IT ACTUALLY DOES WHAT IT SAYS”

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Posted 8 years ago

“Good equipment, fast delivery”

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Posted 8 years ago

“Quick delivery, website is easy to use. I like breathing cleaner air, fighting back against all that traffic! Thank you.”

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Posted 8 years ago

“Bought a Blue Air 411 model from Allergy Cosmos, delivery is fast and packed very well. Happy with my purchase !”

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Posted 8 years ago

“Excellent value and quick delivery.”

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Posted 8 years ago

“Fantastic swift service as always”

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Posted 8 years ago

“I shipped an IQ air purifier PREMAX filter. The new filter was shipped within two days and detailed instructions were included. I'm very happy to put in the new white filter for the black filter. Thank you.”

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Posted 8 years ago

“Easy ordering system, quick delivery. I was notified of the delivery time on the day by text (it specified the particular hour), and this would have been very helpful to know when ordering.”

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Posted 8 years ago

“Efficient firm; quick delivery; cannot say anything about the product, which was bought on the basis that the representations made must be correct; cannot therefore say whether this is the best product or compare it with its rivals.”

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Posted 8 years ago

“Excellent fast delivery service. Well packed.”

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Posted 8 years ago

“very expensive but always prompt dispatch and good quality products”

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Posted 8 years ago

“Merchandise was quickly delivered, as expected”

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Posted 8 years ago

“Service from Allergy Cosmos has previously been OK. But this time their chosen courier left my order outside and it rained heavily. The replacement filter was sent in just its own cardboard box which was soaked right through. As a result this filter has never performed properly. Contacted Allergy Cosmos, but ended up having to write off this £100 filter.”

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Posted 8 years ago

“Yohanna was very knowledgeable about the different air purifiers she was selling which helped me to decide which one to buy. Process was simple, efficient and fast. delivery arrived withing two days. will defintely purchase again from Allergy Cosmos.”

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Posted 8 years ago

“UK Mail sent a text saying it will deliver after my office has closed. Then it said it left a card but didn’t. I tried to contact them but only option is a comment box on their website. If they are planning arrive that late past 6pm, I told them via this comment box on their website, to deliver to my home address. UK Mail said that it can’t. Today is 19 May. Their Website tracking and phone automated system still says the parcel is EXPECTED to be delivered on 18 May, yesterday. Throughout this ordeal, I’ve also reached out to you, Allergy Cosmos. But my call gets answered each time by a different person, they subsequently take my information and tell me that someone will call me back. But of course no one calls me back. I hereby request a full refund immediately. The order number is: 100028920. Sincerely Soo Shin Kobberstad”

Helpful Report

Posted 8 years ago

Dear Ms Kobberstad, Thank you for your feedback. I am very sorry to hear that UK Mail was not able to reach you when they attempted to deliver your order on Wednesday at 17:32 and Thursday at 16:52, and did not - as you said - leave a calling card. Not leaving a calling card is obviously not acceptable and we will raise a complaint on your behalf with UKMail. Regarding your calls to us on Saturday and my colleague's call back to you on Sunday: unfortunately our ability to redirect or rearrange deliveries over the weekend is very limited and most issues like these have to be worked out the following Monday. However, that has more to do with limitations on UKMail’s end then ours. If you have certain currier companies that you prefer over others, then please do let us know. We will do our best to see if we can accommodate your preferences. Kind regards, Yohanna

Posted 8 years ago

Allergy Cosmos is rated 4.9 based on 1,603 reviews