Allergy Cosmos Reviews

4.84 Rating 828 Reviews
97 %
of reviewers recommend Allergy Cosmos
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Allergy Cosmos Reviews
Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL

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bought two top of the range air filters, but they were not suitable for us. Impossible to return unwanted product even if within 2 days of receiving them. They keep saying that we are not eligible for any refund after opening the box. Return policy breaches UK regulation. Will be escalating to Trading Standards.
Helpful Report
Posted 5 months ago
Dear Mr and Mrs Nikulin, We completely understand your frustration and sympathise with your situation, which is why we have always offered advice and support from the moment you contacted us about the issue you were having with your air purifiers. Although we offer a 30 day hassle-free return policy, this does not apply to our air purifiers, nor air purifier replacement filters. The reason for this is that our air purifiers are more often than not used in the most sensitive environments rendering them unsuitable and unhygienic for reuse in any other environment. So with this in mind, we always encourage our customers to get in touch beforehand if they’re in any way unsure about the suitability or performance of an air purifier in their home. We’ll be more than happy to explain and go through all aspects of the air purifier and also air purification in general until you feel completely comfortable with your purchase. Kind regards, The Allergy Cosmos Team
Posted 5 months ago
This is a very good experience of shopping!
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Posted 4 years ago
Good service good communication reliable delivery
Helpful Report
Posted 5 years ago
Allergy Cosmos is rated 4.84 based on 828 reviews