Allergy Cosmos Reviews

Name: Allergy Cosmos
Address: Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL, London
Rating: 4.85

4.9 Rating 1,476 Reviews

99 %

of reviewers recommend Allergy Cosmos

4.9

Based on 1,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

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Allergy Cosmos 5 star review on 3rd March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello. First of all, thank you for your kind offer. I'm a neurosurgeon. I decided to purchase your product after doing research for my son's condition. Since it hasn't arrived yet, I haven't had a chance to try it. However, the positive feedback shows we won't regret it. My goal isn't to win awards, but to appreciate your efforts for human health. The world would be happier and more beautiful if people lived healthier. Thank you to everyone involved.”

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Posted 4 days ago

“Filters arrived more quickly than expected and in tip top condition. No issues at all either with this order or several previous ones. Highly recommeded”

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Posted 5 days ago

“I needed new filters for my really good air purifier but as it has three, I wasn't sure which one's to get. I wrote to Allergy Cosmos and received a very quick reply with the links and these were delivered the next day. You can't ask for better service than that.”

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Posted 6 days ago

“Everything all good”

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Posted 1 week ago

“Very good service. The staff is always very quick in answering queries, and the products arrive the next day.”

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Posted 2 weeks ago

“Allergy Cosmos always delivers!”

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Posted 2 weeks ago

“Ordered 3 new blue air filters but made a mistake on one of them and only after opening the box I found this out. Reached out to the company but unfortunately they won’t swap the mistake over as it’s been opened. 4 day wait from point of ordering to delivery and have had next day service elsewhere so sadly won’t be ordering from this company anymore and will be taking my business elsewhere.”

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Posted 2 weeks ago

Hello Mr Attfield, Thank you for your feedback. I am sorry to hear you feel disappointed. For health and safety reasons, some products cannot be returned or exchanged once they have been opened. Our air purifiers and replacement filters are used in the most sensitive environments, as well as for the most critical infection control purposes. This requires the strictest quality control. It is in place to protect our customers, as it ensures that every filter we send out is brand new, sealed, and unused. This provides our customers with important reassurance and reliability when ordering replacement filters from us. Regarding the delivery: we do offer next working day service for orders placed before 13:00 Monday to Friday. Your order was placed on Monday evening, shipped on Tuesday, and delivered on Wednesday, which falls within that timeframe. I appreciate how frustrating it must have been to realise that the wrong filter was ordered. As long as the filter is still sealed, we are of course happy to take them back. Furthermore, if you are ever unsure about which filter is needed, please do contact us anytime. Kind regards, Peter

Posted 2 weeks ago

“Fast delivery and ease of website.”

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Posted 2 weeks ago

“This is a good product for allergy washing. I couldnot get the large size so sent my e-mail with a request to be told when the large size was coming back into stock. I was told about 4 weeks. However 3 months later I still had not heard, so I contacted them. I was given a link to their site to order directly, which I did, with an offer to send me the equivalent of the large size in smaller bottles as I needed it urgently. I received the bottles within 24 hours of ordering. As this was done quickly and efficiently I have given a 5 star rating, although I was disappointed to have had to do the original follow up myself..”

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Posted 4 weeks ago

“great reliable brand”

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Posted 4 weeks ago

“Excellent service.”

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Posted 1 month ago

“great purchase. Highly recommended products.”

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Posted 1 month ago

“Replacement filter for Blueair purifier was genuine replacement and best price I could find on internet. Delivery was quick”

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Posted 1 month ago

“Good company, customer service is good.”

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Posted 1 month ago

“Very responsive but ultimately unhelpful - told me the reason my Airthings device doesnt show any improvement in VOCs level in my house with Multigas running 24/7 is because Airthings device isnt accurate - well i dont buy it. I feel i was sold something that may be very effective in lab conditions but not in real life.”

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Posted 1 month ago

Hello, Thank you for your feedback. We are sorry to hear that you feel disappointed with your IQAir GC Multigas. We take all concerns seriously and have already discussed this with you in detail by email. The IQAir GC Multigas is designed and independently tested to remove both fine particles and VOCs. Leading research institutes, including RTI International (USA) and the Danish Technological Institute, have confirmed its effectiveness in reducing VOCs and other gaseous pollutants. This is why it is widely used in environments where clean air is critical, from hospitals to research facilities. We understand your readings were based on a consumer-grade monitor. While convenient, these devices have well-documented limitations when measuring VOCs, which can sometimes make it difficult to reflect the improvements delivered by the purifier. They can be accurate in showing particle levels, but they are not reliable for gases and chemicals. These sensors are also influenced by several environmental factors, including temperature, humidity, airflow, and even people being present in the room. We are always here to help customers get the best from their units, and we regret that in this case you did not feel the benefits you were hoping for. We would be happy to help further if you wish to continue troubleshooting or adjusting the setup together. Kind regards, Peter

Posted 1 month ago

“Product was dispatched and received very quickly. Price was cheaper than Amazon. Very good service!”

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Posted 1 month ago

Dear MISS, Thank you for your wonderful 5-star review! We’re delighted to hear that your order was dispatched and received quickly, and that our pricing met your expectations. Warm regards, Peter

Posted 1 month ago

“Fantastic item- I bought a pack of 3 filters for IQAir 250. I change only one filter for now as other 2 are still working ok. But I can feel the difference immediatly. I have an air quality tester Tamtop and I could measure that the quality of the air in the house cleaned within the minutes. I am very happy with IQAir products. And the prduct arrived very quickly. Thank you very much!!”

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Posted 1 month ago

Dear Reviewer, Thank you for your fantastic 5-star review! We're thrilled to hear that the filters are making such a positive difference in your air quality and that your order arrived quickly. Warm regards, Peter

Posted 1 month ago

“This arrived with a broken plug and the main body of the unit is loose on the stand. No reply despite emailing twice to allergy cosmos. Real shame as they were helpful on another product last year.”

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Posted 1 month ago

Hello Julia, Thank you for your review. I am very sorry for the issue you experienced with your unit. After reviewing the matter, we found that your original two emails had been sent to DPD, the courier company, rather than to us at Allergy Cosmos. This is why you did not receive a reply from our team. As soon as we became aware, we reached out. I am pleased this has now been resolved for you. We value your custom and are glad we were able to put things right. Kind regards, Peter

Posted 1 month ago

“Excellent advice and prompt service”

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Posted 1 month ago

Dear Briony, thank you for your excellent 5-star review! We’re so glad to hear that you found our advice helpful and our service prompt. Your satisfaction is our priority! Warm wishes, Peter

Posted 1 month ago

“The products sold here (especially the laundry additives and the spray, ADMS) have been game-changing in helping my husband coexist with my cat! I also appreciate the speedy delivery every time and the slowly growing (well curated) range. Thank you!”

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Posted 2 months ago

Dear Reviewer, thank you for your wonderful 5-star review! Warm wishes, Peter

Posted 1 month ago

Allergy Cosmos is rated 4.9 based on 1,476 reviews