Allergy Cosmos Reviews

Name: Allergy Cosmos
Address: Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL, London
Rating: 4.85

4.9 Rating 1,483 Reviews

99 %

of reviewers recommend Allergy Cosmos

4.9

Based on 1,483 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

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Allergy Cosmos 5 star review on 3rd March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company, customer service is good.”

Helpful Report

Posted 1 month ago

“Very responsive but ultimately unhelpful - told me the reason my Airthings device doesnt show any improvement in VOCs level in my house with Multigas running 24/7 is because Airthings device isnt accurate - well i dont buy it. I feel i was sold something that may be very effective in lab conditions but not in real life.”

Helpful Report

Posted 2 months ago

Hello, Thank you for your feedback. We are sorry to hear that you feel disappointed with your IQAir GC Multigas. We take all concerns seriously and have already discussed this with you in detail by email. The IQAir GC Multigas is designed and independently tested to remove both fine particles and VOCs. Leading research institutes, including RTI International (USA) and the Danish Technological Institute, have confirmed its effectiveness in reducing VOCs and other gaseous pollutants. This is why it is widely used in environments where clean air is critical, from hospitals to research facilities. We understand your readings were based on a consumer-grade monitor. While convenient, these devices have well-documented limitations when measuring VOCs, which can sometimes make it difficult to reflect the improvements delivered by the purifier. They can be accurate in showing particle levels, but they are not reliable for gases and chemicals. These sensors are also influenced by several environmental factors, including temperature, humidity, airflow, and even people being present in the room. We are always here to help customers get the best from their units, and we regret that in this case you did not feel the benefits you were hoping for. We would be happy to help further if you wish to continue troubleshooting or adjusting the setup together. Kind regards, Peter

Posted 2 months ago

“Product was dispatched and received very quickly. Price was cheaper than Amazon. Very good service!”

Helpful Report

Posted 2 months ago

Dear MISS, Thank you for your wonderful 5-star review! We’re delighted to hear that your order was dispatched and received quickly, and that our pricing met your expectations. Warm regards, Peter

Posted 1 month ago

“Fantastic item- I bought a pack of 3 filters for IQAir 250. I change only one filter for now as other 2 are still working ok. But I can feel the difference immediatly. I have an air quality tester Tamtop and I could measure that the quality of the air in the house cleaned within the minutes. I am very happy with IQAir products. And the prduct arrived very quickly. Thank you very much!!”

Helpful Report

Posted 2 months ago

Dear Reviewer, Thank you for your fantastic 5-star review! We're thrilled to hear that the filters are making such a positive difference in your air quality and that your order arrived quickly. Warm regards, Peter

Posted 1 month ago

“This arrived with a broken plug and the main body of the unit is loose on the stand. No reply despite emailing twice to allergy cosmos. Real shame as they were helpful on another product last year.”

Helpful Report

Posted 2 months ago

Hello Julia, Thank you for your review. I am very sorry for the issue you experienced with your unit. After reviewing the matter, we found that your original two emails had been sent to DPD, the courier company, rather than to us at Allergy Cosmos. This is why you did not receive a reply from our team. As soon as we became aware, we reached out. I am pleased this has now been resolved for you. We value your custom and are glad we were able to put things right. Kind regards, Peter

Posted 1 month ago

“Excellent advice and prompt service”

Helpful Report

Posted 2 months ago

Dear Briony, thank you for your excellent 5-star review! We’re so glad to hear that you found our advice helpful and our service prompt. Your satisfaction is our priority! Warm wishes, Peter

Posted 1 month ago

“The products sold here (especially the laundry additives and the spray, ADMS) have been game-changing in helping my husband coexist with my cat! I also appreciate the speedy delivery every time and the slowly growing (well curated) range. Thank you!”

Helpful Report

Posted 2 months ago

Dear Reviewer, thank you for your wonderful 5-star review! Warm wishes, Peter

Posted 1 month ago

“Can't fault the service. Genuine part, good price, speedy delivery. Highly recommend Allergy Cosmos.”

Helpful Report

Posted 2 months ago

Dear Reviewer, thank you for your fantastic 5-star review! We're thrilled to hear that you found our service to be top-notch, with genuine parts at a great price and speedy delivery. Warm wishes, Peter

Posted 1 month ago

“Good range of products and fair prices. speedy delivery.”

Helpful Report

Posted 2 months ago

Dear Angela, thank you so much for your 5-star review! We're delighted to hear that you appreciate our range of products and fair prices, as well as our speedy delivery. Warm wishes, Peter

Posted 1 month ago

“Quick delivery and great products”

Helpful Report

Posted 2 months ago

Dear Reviewer, thank you for your 5-star review! We're thrilled to hear that you enjoyed our quick delivery and great products. Warm wishes, Peter

Posted 2 months ago

“Always a pleasure buying from Allergy Cosmos, I've always been impressed by their customer service and delivery. Would highly recommend.”

Helpful Report

Posted 2 months ago

Dear Reviewer, thank you for your 5-star review! We're so glad to hear that our customer service and delivery have impressed you. Warm wishes, Peter

Posted 2 months ago

“Excellent service - easy to order the correct piece and super speedy delivery”

Helpful Report

Posted 2 months ago

Dear Jessica, thank you for your 5-star review! We're delighted to hear that you found our service easy and that your delivery was speedy. Your satisfaction is our top priority. Warm wishes, Peter

Posted 2 months ago

“Perfect replacement”

Helpful Report

Posted 3 months ago

Dear Deborah, thank you for your 4-star review! We're glad to hear that you found the replacement to be perfect. Your satisfaction means a lot to us, and we appreciate your support. Kind regards, Allergy Cosmos

Posted 2 months ago

“Ive been really happy so far with everything to do with my order with Allergy Cosmos i.e. the information, process and delivery. I am also really pleased with my BlueMax 3250i although Ive only been using it for a week. It does make a difference to air quality.”

Helpful Report

Posted 3 months ago

Dear Susan, thank you for your 5-star review! We're thrilled to hear that you're pleased with your order experience and that the BlueMax 3250i is already making a difference in your air quality. Warm wishes, Peter

Posted 2 months ago

“Very informative prior to purchasing but no customer support offered after item was bought which was disappointing as this is when assistance was mostly needed”

Helpful Report

Posted 3 months ago

Hello, Thank you for your review. We’re sorry to hear you felt support was lacking after your purchase. We take pride in offering the same level of service before and after a sale. For context, we looked into your enquiry history and found that you spoke with us by phone three times before placing your order. You also contacted us once by email after your purchase. The email came in on a Friday, and we replied with a detailed response on Monday. Email responses can take slightly longer, especially if they fall over a weekend, as we always aim to provide a thorough and helpful reply. If you ever need more immediate help, we’re just a phone call away and ready to assist. If there’s anything still unresolved or if you’d like a follow-up, please don’t hesitate to get back in touch. Kind regards, Peter

Posted 3 months ago

“They dispatched my order super fast and it was packed very well. They even answered my email super quick and sent out a replacement pump for the dust mite spray. 10/10”

Helpful Report

Posted 3 months ago

“ALLERGY cosmos the products are brilliant and jayson from customer service is EXCELLENT care to customer and any questions jayson would answer promptly and l appreciated would not go anywhere else !!!!”

Helpful Report

Posted 3 months ago

“Straightforward transaction, responsive and helpful customer support who handled a query I had within 24 hours, swift delivery of the goods, sealed and in good nick. Recommended”

Helpful Report

Posted 3 months ago

Dear Customer, thank you for your 5-star review! We're happy to hear that you found our transaction straightforward and our customer support responsive. Warm wishes, Peter

Posted 2 months ago

“Good product, arrived quickly and a reasonable price.”

Helpful Report

Posted 3 months ago

Dear Customer, thank you for your 5-star review! We're so pleased to hear that you were happy with the product, delivery speed, and pricing. Warm regards, Peter

Posted 2 months ago

“Order one day and it's here the next. Wel that is if Royal Mail don't somehow send it to the wrong mail centre first. Yes that happened However, choosing, buying and customer service from Allergy Cosmos is quick, easy and exceptional. I didn't need to use customer service this time but last year I did. Very quick and helpful response.”

Helpful Report

Posted 3 months ago

Dear Graham, thank you for your 5-star review! We're delighted to hear that you found our service quick and easy. Warm regards, Peter

Posted 2 months ago

Allergy Cosmos is rated 4.9 based on 1,483 reviews