Allergy Cosmos Reviews

Name: Allergy Cosmos
Address: Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL, London
Rating: 4.85

4.9 Rating 1,527 Reviews

99 %

of reviewers recommend Allergy Cosmos

4.9

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

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Allergy Cosmos 5 star review on 3rd March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 1 month ago

Dear Debbie, Thank you for your review. We’re glad you had a great service. If you need anything else, we’re here to help. Kind regards, Team Allergy Cosmos

Posted 4 weeks ago

“Brilliant company use all the time very quick service and purchase is brilliant very well please as always”

Helpful Report

Posted 1 month ago

Dear Sharon, Thank you for your 5-star review. We’re thrilled you’re a loyal customer and that our service is quick. If you need anything else, we’re here to help. Kind regards, Peter

Posted 4 weeks ago

“Replacement filter ordered the Sunday before Christmas, standard delivery, so was not expecting it to arrive before Chrostmas. Pleasantly surprised when it arrived on Tuesday.”

Helpful Report

Posted 1 month ago

Dear Caroline, Thank you for your review. We’re glad your replacement filter arrived in good time and that you were pleasantly surprised by the delivery. If you need anything else, we’re here to help. Kind regards, Team Allergy Cosmos

Posted 4 weeks ago

“High-quality product. Very efficient at cleaning the air would buy again I’m extremely happy.”

Helpful Report

Posted 1 month ago

“Great, high quality product. Efficient and simple ordering process, speedy delivery. Fits our Blue Air machine perfectly. No complaints whatsoever. Great firm.”

Helpful Report

Posted 2 months ago

“Great company and always clear and prompt communication. I recommend them to everyone.”

Helpful Report

Posted 2 months ago

“I was buying Blueair Replacement SmartFilter for HealthProtect 7400 Series. Easy site to navigate, speedy delivery. Well packed. The only negative was Parcelforce's failure to deliver during the half day time-slot promised, wasting my day (I waited in specially). The tracking app has meanwhile been downgraded to useless; redelivery information is pretty well non-existent (not even cards left anymore) and it is now impossible to contact the company to find out what an earth is going on, all compounded by confusion between conflicting Parcel Force and Royal Mail communications. But not the fault of Allergy Cosmos or BlueAir. Just a poor choice of courier by Allergy Cosmos, damaging to their own business reputation. Since the takeover of Royal Mail by Kretinsky 5 months ago, the company's parcel delivery service has gone from top notch to worse than Evri. Probably a record for post-takeover service deterioration. Another classic, successfully run, public service destroyed by batty privatisation. Courier choice is important these days, to protect business reputations. Chose a reliable one. Poor delivery experiences alienate customers. I will not buy from Allergy Cosmos again as long as they rely on Parcel Force for delivery. Sad.”

Helpful Report

Posted 2 months ago

“We've trusted Allergy Cosmos for many years for IQAir air purifiers and replacement filters.”

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Posted 2 months ago

“Super, fast shipping and I wouldn't source the filters from anywhere else”

Helpful Report

Posted 2 months ago

“Prompt delivery - product as expected :)”

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Posted 2 months ago

“Product very good but issue with delivery by Royal Mail. Only received email saying delivery that day on the Saturday and I was away for the weekend looking after grandchildren. Changed my delivery option for parcel to be left in my shed which was unlocked. Received confirmation that this would happen and then an email to say parcel had been delivered and left in my safe place ie the shed. When I returned on Sunday evening the parcel was on the floor outside my front door and the cardboard packaging was soaking wet. Fortunately the inner cellophane had kept it dry and it is now on my appliance. Very easy to replace filter.”

Helpful Report

Posted 2 months ago

“Great service! Delivered in short time, and even though the bigger volume had been sold out, I was offered the same total volume in small canisters for the same price”

Helpful Report

Posted 2 months ago

“i have been getting filters from allergy cosmos for over 5 years always quick delivery and helpful with queries”

Helpful Report

Posted 2 months ago

“Great product great delivery price of item a little high but pleased with this one for now”

Helpful Report

Posted 2 months ago

“Excellent product”

Helpful Report

Posted 2 months ago

Dear Reviewer, Thank you for the fantastic 5-star review! We’re thrilled to hear you’re enjoying the product and that our service met your expectations. Kind regards, Team Allergy Cosmos

Posted 2 months ago

“Have dealt with company several times. Great service.”

Helpful Report

Posted 3 months ago

Dear Gwen, Thank you for the fantastic 5-star review! We’re thrilled to hear you’ve had great service with us. Kind regards, Peter

Posted 2 months ago

“Excellent service. Next day delivery. I had a problem fitting the filter and contacted Allergy Cosmos by phone about. I spoke with Jayson, who was very helpful, and sent me more information by email. That's a major thing I like about Allergy Cosmos, they do try to help when you have a problem with the product. Thank you Jayson”

Helpful Report

Posted 3 months ago

Dear Charlette, Thank you for the fantastic 5-star review! We’re delighted to hear you had excellent service and that Jayson could assist you promptly. If you ever need more information or help with a product, we’re here for you. Kind regards, Peter

Posted 2 months ago

“There is a long story attached to this, so I will try to be brief. I purchased some Acaril from another site at a cost of £34 plus postage. It took forever to arrive and when it did, it was in a flimsy envelope which had not protected the bottle. As a result three quarters of the bottle was in the envelope and the plastic dosing cup had split. I did get a refund, but I still wanted the product, so I searched again as it is not easy to get hold of. I came across Allergy Cosmos and, after my previous experience, felt a little sceptical, even more so as the cost of the exact same item was £18! After a lot of soul-searching and reading reviews, I decided to go for it - and I am very pleased I did. It arrived promptly a few days later in a large box with plenty of packaging and everything was intact. I would completely recommend Allergy Cosmos and I now have a subscribe and save account set up for future purchases. Many thanks for being a great company!”

Helpful Report

Posted 3 months ago

Dear Sarah, Thank you for sharing your experience and for choosing Allergy Cosmos. We are happy to hear that you are now impressed with the product and our service. We are the exclusive supplier of Allersearch in the UK; therefore, the other company you mentioned likely purchased it from us and resold it to you at a higher price. We genuinely appreciate your support and the trust you’ve placed in us. Kind regards, Allergy Cosmos

Posted 3 months ago

“Best supplier of Air filters in the country. Great service.”

Helpful Report

Posted 3 months ago

Dear Christopher, Thank you for the fantastic 5-star review! We’re thrilled to hear you consider us the best supplier of air filters in the country and that you’re happy with our service. Kind regards, Peter

Posted 2 months ago

“I was disappointed that I purchased a BluAir filter because it was in stock and paid with 3 months bnpl only to then be told it was out of stock . It’s not easy to back out a Klarna payment so I was stuck and paid for 2 months before it was delivered”

Helpful Report

Posted 3 months ago

ChatGPT said: Thank you for your review Richard. I am sorry for the delay. The manufacturer did not have any UK stock during that period. We were one of the last companies to have filters still available; therefore, the remaining stock sold out a lot faster than usual. I understand that this caused inconvenience with your Klarna plan. I appreciate your patience while we completed the delivery as soon as the stock arrived back in the UK. Kind regards Peter

Posted 3 months ago

Allergy Cosmos is rated 4.9 based on 1,527 reviews