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Allergy Cosmos Reviews

4.9 Rating 1,499 Reviews
99 %
of reviewers recommend Allergy Cosmos
4.9
Based on 1,499 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Allergy Cosmos Reviews
Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

Write Your review

This arrived with a broken plug and the main body of the unit is loose on the stand. No reply despite emailing twice to allergy cosmos. Real shame as they were helpful on another product last year.
Helpful Report
Posted 3 months ago
Hello Julia, Thank you for your review. I am very sorry for the issue you experienced with your unit. After reviewing the matter, we found that your original two emails had been sent to DPD, the courier company, rather than to us at Allergy Cosmos. This is why you did not receive a reply from our team. As soon as we became aware, we reached out. I am pleased this has now been resolved for you. We value your custom and are glad we were able to put things right. Kind regards, Peter
Posted 2 months ago
Excellent advice and prompt service
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Posted 3 months ago
Dear Briony, thank you for your excellent 5-star review! We’re so glad to hear that you found our advice helpful and our service prompt. Your satisfaction is our priority! Warm wishes, Peter
Posted 2 months ago
The products sold here (especially the laundry additives and the spray, ADMS) have been game-changing in helping my husband coexist with my cat! I also appreciate the speedy delivery every time and the slowly growing (well curated) range. Thank you!
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Posted 3 months ago
Dear Reviewer, thank you for your wonderful 5-star review! Warm wishes, Peter
Posted 2 months ago
Can't fault the service. Genuine part, good price, speedy delivery. Highly recommend Allergy Cosmos.
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Posted 3 months ago
Dear Reviewer, thank you for your fantastic 5-star review! We're thrilled to hear that you found our service to be top-notch, with genuine parts at a great price and speedy delivery. Warm wishes, Peter
Posted 2 months ago
Good range of products and fair prices. speedy delivery.
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Posted 3 months ago
Dear Angela, thank you so much for your 5-star review! We're delighted to hear that you appreciate our range of products and fair prices, as well as our speedy delivery. Warm wishes, Peter
Posted 2 months ago
Quick delivery and great products
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Posted 3 months ago
Dear Reviewer, thank you for your 5-star review! We're thrilled to hear that you enjoyed our quick delivery and great products. Warm wishes, Peter
Posted 3 months ago
Always a pleasure buying from Allergy Cosmos, I've always been impressed by their customer service and delivery. Would highly recommend.
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Posted 3 months ago
Dear Reviewer, thank you for your 5-star review! We're so glad to hear that our customer service and delivery have impressed you. Warm wishes, Peter
Posted 3 months ago
Excellent service - easy to order the correct piece and super speedy delivery
Helpful Report
Posted 3 months ago
Dear Jessica, thank you for your 5-star review! We're delighted to hear that you found our service easy and that your delivery was speedy. Your satisfaction is our top priority. Warm wishes, Peter
Posted 3 months ago
Perfect replacement
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Posted 3 months ago
Dear Deborah, thank you for your 4-star review! We're glad to hear that you found the replacement to be perfect. Your satisfaction means a lot to us, and we appreciate your support. Kind regards, Allergy Cosmos
Posted 3 months ago
Ive been really happy so far with everything to do with my order with Allergy Cosmos i.e. the information, process and delivery. I am also really pleased with my BlueMax 3250i although Ive only been using it for a week. It does make a difference to air quality.
Helpful Report
Posted 4 months ago
Dear Susan, thank you for your 5-star review! We're thrilled to hear that you're pleased with your order experience and that the BlueMax 3250i is already making a difference in your air quality. Warm wishes, Peter
Posted 3 months ago
Very informative prior to purchasing but no customer support offered after item was bought which was disappointing as this is when assistance was mostly needed
Helpful Report
Posted 4 months ago
Hello, Thank you for your review. We’re sorry to hear you felt support was lacking after your purchase. We take pride in offering the same level of service before and after a sale. For context, we looked into your enquiry history and found that you spoke with us by phone three times before placing your order. You also contacted us once by email after your purchase. The email came in on a Friday, and we replied with a detailed response on Monday. Email responses can take slightly longer, especially if they fall over a weekend, as we always aim to provide a thorough and helpful reply. If you ever need more immediate help, we’re just a phone call away and ready to assist. If there’s anything still unresolved or if you’d like a follow-up, please don’t hesitate to get back in touch. Kind regards, Peter
Posted 3 months ago
They dispatched my order super fast and it was packed very well. They even answered my email super quick and sent out a replacement pump for the dust mite spray. 10/10
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Posted 4 months ago
ALLERGY cosmos the products are brilliant and jayson from customer service is EXCELLENT care to customer and any questions jayson would answer promptly and l appreciated would not go anywhere else !!!!
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Posted 4 months ago
Straightforward transaction, responsive and helpful customer support who handled a query I had within 24 hours, swift delivery of the goods, sealed and in good nick. Recommended
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Posted 4 months ago
Dear Customer, thank you for your 5-star review! We're happy to hear that you found our transaction straightforward and our customer support responsive. Warm wishes, Peter
Posted 3 months ago
Good product, arrived quickly and a reasonable price.
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Posted 4 months ago
Dear Customer, thank you for your 5-star review! We're so pleased to hear that you were happy with the product, delivery speed, and pricing. Warm regards, Peter
Posted 3 months ago
Order one day and it's here the next. Wel that is if Royal Mail don't somehow send it to the wrong mail centre first. Yes that happened However, choosing, buying and customer service from Allergy Cosmos is quick, easy and exceptional. I didn't need to use customer service this time but last year I did. Very quick and helpful response.
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Posted 4 months ago
Dear Graham, thank you for your 5-star review! We're delighted to hear that you found our service quick and easy. Warm regards, Peter
Posted 3 months ago
Really excellent service as ever.
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Posted 4 months ago
Dear Simon, thank you for your 5-star review! We're so happy to hear that you received excellent service from us once again. We appreciate your support! Warm regards, Peter
Posted 3 months ago
Good price. Easy to order.. Quick delivery. We will order again.
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Posted 4 months ago
Dear Jurijs, thank you for your 5-star review! We're thrilled to hear that you found our prices good, enjoyed the easy ordering process. Warm regards, Team Allergy Cosmos
Posted 3 months ago
Fast delivery
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Posted 4 months ago
Dear KH, thank you for your 5-star review! Warm Regards Peter
Posted 3 months ago
Nice low noise level on minimum and lovely design. Nice to have the same style but smaller size. Cant fault it yet. Reccomend this anytime.
Helpful Report
Posted 4 months ago
Allergy Cosmos is rated 4.9 based on 1,499 reviews