Allergy Cosmos Reviews

Name: Allergy Cosmos
Address: Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL, London
Rating: 4.85

4.9 Rating 1,609 Reviews

99 %

of reviewers recommend Allergy Cosmos

4.9

Based on 1,609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

02031760713

Email:

info@allergycosmos.co.uk

Location:

Unit 42, Battersea Business Centre, 99-109 Lavender Hill, London, SW11 5QL
London
SW11 5QL

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Allergy Cosmos 5 star review on 24th August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, your air purifier is great, but there are some nuances, it arrived to me in terrible condition, the back of the purifier was dirty and scratched, there was also a lot of dust inside, so I can't be sure that the filters were replaced with new ones, it's a shame that your employees didn't make an effort to ensure that the purifier arrived to me in a nice clean and undamaged condition.”

Helpful Report

Posted 8 months ago

Hello Oleksandr, Thank you for your feedback, and I am glad to hear that you like the air purifier. I am sorry to hear about your experience with the condition on arrival. I would like to reassure you that the filters supplied with your unit were brand new. The unit you purchased was a Grade B ex-display model. This means it may show signs of prior handling, including scuffs or scratches, which would explain the cosmetic condition you have described. That said, we are sorry that the unit was not cleaned to the standard it should have been before dispatch. We will address this with our team. Please feel free to reach out to our team directly if we can help with anything at all. Kind regards Peter

Posted 7 months ago

“Excellent product and customer service”

Helpful Report

Posted 8 months ago

Dear reviewer, Thank you for your 5-star review. We’re glad you’re happy with the product and the customer service. If you need anything else, we’re here to help. Kind regards, Team Allergy Cosmos

Posted 7 months ago

“Very satisfied - fast and efficient service.”

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Posted 8 months ago

Hello, Thank you for your 5-star review. We’re glad you’re satisfied with the fast and efficient service. If you need anything else, we’re here to help. Kind regards, Peter

Posted 7 months ago

“Great product and service from Allergy Cosmos.”

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Posted 8 months ago

Dear Yuen, Thank you for your 5-star review. We’re glad you had a great product and service from Allergy Cosmos. If you need anything else, we’re here to help. Kind regards, Team Allergy Cosmos

Posted 7 months ago

“A staple online shop for me now that I live with both my cat and my allergic husband! A range of affordable products, and it was a huge relief to discover how effective they are.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your review. We’re glad you’ve found our range helpful and affordable, especially while sharing your space with your cat and allergic husband. If you need anything else, we’re here to help. Kind regards, Peter

Posted 7 months ago

“I couldn't praise Allergy Cosmos highly enough. I recently had an air quality survey done at home and was recommended an IQ Air Health Pro to improve the air in my children's rooms. I had a lot of questions related to room size, frequency of use, which model was suitable, ease of filter replacement etc. Jayson answered four emails very quickly, with thoroughly detailed and understananle answers which made the whole process essy and smooth. The air purifier only took a day to arrive and thus far I am really pleased with it and tge whole experience.”

Helpful Report

Posted 8 months ago

Dear Steve, Thank you for your 5-star review. We’re pleased to hear you’re happy with the Allergy Cosmos experience. Kind regards, Team Allergy Cosmos

Posted 7 months ago

“Excellent service and product. I use it mostly for bedding, but it is great for stains generally.”

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Posted 9 months ago

Dear reviewer, Thank you for your 5-star review. We’re glad you’re happy with the service and product. If you need anything else, we’re here to help. Kind regards, Team Allergy Cosmos

Posted 7 months ago

“This was the best price I could find for a genunine filter. What really impressed me was the speed of delivery. Dispatched the day I ordered it and arrived the next day. Really handy as the unit doesn't give a warning that the filter is getting clogged until the red light comes on.”

Helpful Report

Posted 9 months ago

Dear Gene, Thank you for your 5-star review. We’re glad you’re happy with the price and especially the fast delivery. If you need anything else, we’re here to help. Kind regards, Peter

Posted 7 months ago

“My go-to place for reliable air purifiers and monitoring kit. Always reliable and proper experts. Good prices too.”

Helpful Report

Posted 9 months ago

Dear reviewer, Thank you for your 5-star review. We’re glad you find our air purifiers and monitoring kit reliable and our experts helpful. If you need anything else, we’re here to help. Kind regards, Team Allergy Cosmos

Posted 7 months ago

“The air in my bedroom is now so clean thanks to my allergy cosmos air filter”

Helpful Report

Posted 9 months ago

Dear Ruth, Thank you for your review. We’re thrilled to hear your air is clean and you’re enjoying the air filter. If you need anything, we’re here to help. Kind regards, Peter

Posted 9 months ago

Dear Ruth, Thank you for your 5-star review. We’re thrilled the air in your bedroom is so clean thanks to your Allergy Cosmos air filter. If you need anything else, we’re here to help. Kind regards, Team Allergy Cosmos

Posted 7 months ago

“These people are 100% on the ball. The filter arrived on my doorstep in super quick time. I had forgotten to order a new filter, so this really mattered. Competative price”

Helpful Report

Posted 9 months ago

“As a result of a filter member’s dog allergy we started using the shampoo, washing liquid and anti allergy spray to wipe down surfaces. There has been a definite improvement in the allergy triggers. Will carry on using!”

Helpful Report

Posted 9 months ago

“The lid would not tighten and twice the bottle fell on the floor, within 5MINS. of trying to useit, most of the fluid was on thr flooor”

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Posted 9 months ago

“Thank you got it quick”

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Posted 9 months ago

“Quick and easy service”

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Posted 9 months ago

Dear Denise, Thank you for your 5-star review. We're glad the service was quick and easy. If you need anything else, we're here to help. Kind regards, Team Allergy Cosmos

Posted 9 months ago

“Excellent service . Genuine product. Prompt delivery ,overall great service”

Helpful Report

Posted 9 months ago

Dear Reviewer, Thank you for your 5-star review! We’re thrilled you found our service excellent, and the delivery prompt. If you need anything else, we’re here to help. Kind regards, Peter

Posted 9 months ago

“Returns/Refunds Excellent customer service kept updated throughout the procesd”

Helpful Report

Posted 9 months ago

Dear Mary, Thank you for your review. We’re glad our updates on your refund were helpful. If you need anything else, we’re here to help. Kind regards, Peter

Posted 9 months ago

“Easy to order, website good to use, it came quickly. Thank you”

Helpful Report

Posted 9 months ago

Dear Jan, Thank you for your 5-star review. We’re happy the ordering process was easy and your order arrived quickly. If you need anything else, we’re here to help. Kind regards, Team Allergy Cosmos

Posted 9 months ago

“My advice to anyone living with a smokers is to get one of these. They are brilliant.”

Helpful Report

Posted 10 months ago

Dear Jennifer, Thank you for your 5-star review. We’re thrilled to hear you’re enjoying your experience with Allergy Cosmos. If you need anything else, we’re here to help. Kind regards, Team Allergy Cosmos

Posted 9 months ago

“My wife has developed a pet allergy with our pet dog We understand that you can get various products to help eliminate/ neutralised pet dander which we understand is one of the main causes of this problem. These products include shampoos for the pet, addative for laundry and spray for soft furnishings. We have first of all looked at dog shampoos and we're horrified to find that most products came from the USA which results in very expensive delivery fees. It was of relief that we discovered Allergy Cosmos who are based in the UK selling the same American products at much cheaper prices. In addition their web site contains much information about the subject which is very helpful. Based on this information we purchased a bottle of Allersearch Pet + Oatmeal anti allogen dog shampoo which claims it removes/neutralizes animal dander. Dispatch was same day as Allergy Cosmos received the order and delivery was next day. The packing was very secure with no leakages from the bottle. We have immediately washed our pet and although it is too early to report if it helps my wife's condition the dog has stopped itching herself already! We didn't use much shampoo I estimate we will get between 10 and 15 shampoos from the bottle which I don't think is bad. We will certainly be looking at buying more products from the Company and will update on success or otherwise both of this shampoo and other products”

Helpful Report

Posted 10 months ago

Dear Paul, Thank you for your wonderful review. We’re delighted that Allergy Cosmos could offer helpful information and timely delivery, and that you’ve had a positive experience with the Allersearch Pet + Oatmeal shampoo. If you need any further assistance or have updates on how it’s working for your wife and dog, we’re here to help. Kind regards, Peter

Posted 9 months ago

Allergy Cosmos is rated 4.9 based on 1,609 reviews