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Allcott Associates LLP Reviews

4.8 Rating 1,244 Reviews
98 %
of reviewers recommend Allcott Associates LLP
4.8
Based on 1,244 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
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0333 200 7198

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Anonymous
Anonymous  // 01/01/2019
Excellent service very professional throughout
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Posted 8 years ago
The office staff were very good, always helpful and prompt. The Surveyor was excellent, he took a lot of time after the survey to go through all his findings and offer impartial advice. The report was very detailed and contains photographs throughout. I was impressed with the service and would highly recommend Allcott Associates.
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Posted 8 years ago
Prompt, efficient service.
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Posted 8 years ago
They responded to my enquiry promptly. The report was very thorough. They were very pleasant to deal with. Highly recommend them.
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Posted 8 years ago
Everything was done online The report was detailed They answered all my questions promptly
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Posted 8 years ago
Frankly it is rare to meet a true professional. David Allcott is that person. However I also complimented his staff on how efficiently they answered the phone and helped with our initial enquiries. This is rare in any industry. I give Allcott Assocs 100%.
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Posted 8 years ago
Excellent quick efficient service. All of the staff were fabulous
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Posted 8 years ago
Quick and efficient service. Would recommend to anyone needing a home buyers survey.
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Posted 8 years ago
Alcott prepared a structural survey for us. They did a timely and thorough job.
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Posted 8 years ago
Provided us with an excellent report on the house we were purchasing. Report included all visible issues together with estimates of cost and priority scales for rectiging. Very happy with Alecost Associates.
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Posted 8 years ago
Allcotts were able to carry out a specific survey for me at short notice and at a good price. As it was close to completion date on the property, the surveyor rang me up on the day of the survey to summarise the findings and allow me to decide whether to complete the house purchase. The report which followed was comprehensive and clear. I would recommend Allcotts and would be be happy to use them again.
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Posted 8 years ago
Quick responses in making the appointment and subsequent questions were answered on the day they were asked. Full and helpful report provided at a fair cost. Thank you
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Posted 8 years ago
Quick service, comprehensive building survey with photos gave great detail on potential issues. Quick report turnaround once survey complete.
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Posted 8 years ago
This is the second survey we have had from AA in 2017. We really appreciated the very thorough examination of the property and the large number of photographs pointing out the defects.
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Posted 8 years ago
Prompt reply to all emails and calls. Swift survey completed and report received quickly.
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Posted 8 years ago
Professional, reliable, excellent advice always. Would never use or recommend any other firm. Chris Williams
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Posted 8 years ago
Very clear and thorough report which was available within 4 days
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Posted 8 years ago
Really impressed with the service provided. They provided a full structural survey for us in a very quick time-frame which was perfect as we were looking to complete our house purchase quickly.
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Posted 8 years ago
Thorough and efficient
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Posted 8 years ago
I Completed the online 'no obligation' quote for a residential survey and then also emailed them to request the survey. I Never heard anything back so i commissioned another company to do my survey. 2 weeks after my initial request, i received an email for a 400 pounds balance due demand for the survey. When i emailed them to clarify i had never heard from them to confirm the survey was being done, so had used another company, one of their partners emailed me back stating that my initial request for the survey "confirmed" it was being done and if payment was not made within 2 days it would be sent to collections, bad credit, etc, etc. They stated they sent a confirmation email (that i did not receive !) and, therefore, i was obligated to pay. Bottom line: poor communication....do not believe "no obligation" quote on their website....now i have paid for a survey i neither needed or was aware was being conducted. Horrible communicators and worse at handling a transaction dispute. I am a multinational business owner and cannot stress how lacking their customer service is when dealing with disputes such as this. The other company, in contrast, made several phone communications and were a joy to work with. I paid their fee in full to avoid their bullying tactics of referral to debt collection. Do Not Use.
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Posted 8 years ago
Allcott Associates LLP is rated 4.8 based on 1,244 reviews