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Allcott Associates LLP Reviews

4.8 Rating 1,197 Reviews
98 %
of reviewers recommend Allcott Associates LLP
4.8
Based on 1,197 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Phone:

0333 200 7198

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Anonymous
Anonymous  // 01/01/2019
Paid £692 for a Level 3 Building Structural Report on a property. Initially, the report mentioned a non-functioning bathroom extractor (which they just forgot to switch on from above the door) and minor issues like a small crack in the driveway tarmac. Bought the property, but later discovered widespread cracked silicone in bathrooms, kitchen, and windows, with upstands higher than worktops. Gaps in window corners and unevenly sitting plastic doors/windows were also found. The property has/is experiencing movements and this should have been noticed and made us aware of! (there are some water leaking marks which they are saying is from the condensation and nothing to worry about but again, should've been put on the report and it wasn't) Raised an issue and got a dismissive response blaming "cheap silicone." Asked for a refund, but they refused, suggesting I contact an ombudsman. Planning to pursue the issue further.
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Posted 1 year ago
Dear Constantin, As you know, we have discussed this matter in detail. I have over 10 years experience in subsidence matters and can categorically confirm that your property is not suffering from any movement. It is clear in the photograph you have provided below that the silicon to the tile joint has been subject to some normal shrinkage. This often occurs where a cheap silicon is used. Had movement occurred, then the brittle tiles would have split and the opening up of the junction would not be regular. As professionals, we cannot report that subsidence has occurred just because it would suit you. This would also have unnecessary repercussions for the use when obtaining building insurance. Regarding the slight damp staining adjacent the extractor flue, as previously mentioned this is simply a result of a slight buildup of condensation on the flue and is not a result of any water ingress. Just because you are unwilling to accept our professional advice, does not justify a refund and we will not be bullied into giving you a refund however many negative reviews you leave over the Internet. Regards, Allcott Associates
Posted 1 year ago
Very professional and helpful in arranging a survey, with a quality report being produced in very quick timing and overall good value and a good level of experience
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Posted 1 year ago
Quick and thorough survey. Have already recommended to my sister.
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Posted 1 year ago
Truly a professional company giving the expert advice you need
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Posted 1 year ago
A very professional experience, Peter my surveyor came across really well and produced a report quickly. I would recommend and I will use Allcott again in the future.
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Posted 1 year ago
Excellent, professional service … highly recommend..
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Posted 1 year ago
Received a comprehensive structural engineers report regarding a garden brick wall. Useful information, including recommendation for remediation. Good value for money. Would definitely use again.
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Posted 1 year ago
Efficient, honest and understanding
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Posted 1 year ago
The report was excellent and demonstrated a thorough survey of the property. We also had some follow up questions which were answered swiftly and very friendly. I would use allcott again, if I ever requeste another survey.
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Posted 1 year ago
Excellent detailed report and great communications.
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Posted 1 year ago
Professional, detailed, helpful
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Posted 1 year ago
Very quick survey. Great communication. The survey was extremely thorough and easy to understand.
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Posted 1 year ago
Prompt and professional service providing a clear and thorough report.
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Posted 1 year ago
Professional, detailed, helpful
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Posted 1 year ago
Great service good price and an extensive report
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Posted 1 year ago
A smooth and professional experience. The survey was arranged and conducted as planned, the report was completed thoroughly and in a timely fashion. Would definitely recommend.
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Posted 1 year ago
I was very happy with the service, everything done to time and professionally.
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Posted 1 year ago
We needed a full level 3 survey done on a house we’re purchasing. Allcott Associates quickly arranged this for us with the estate agent, and delivered a clear, comprehensive report. Our surveyor was very thorough and made it clear in the report whether we needed to address any problems. We had to ask the surveyor questions afterwards, and he was so very helpful. Allcott couldn’t do enough for us, the costs were very reasonable and I would definitely recommend them!
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Posted 1 year ago
We required a building survey of a house we were in the process of purchasing. Allcott very quickly arranged with estate agents to gain access to undertake the survey and subsequently issued a clear concise building survey report on time. Would use them again and recommend to others.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Allcott Associates LLP is rated 4.8 based on 1,197 reviews