Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,052 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I received yesterday was outstanding. The man who served me spent a lot of time with me, ensuring all the correct measurements were taken, my running style analysed and my goals understood. He offered me a number of different shoes to try, without overwhelming me with choice and without hurrying me to make a decision. I'm delighted with the Saucony's I purchased & may even be back later for a pair of the speed ones too!”

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“I booked an appointment online which was very easy, when I arrived the lady was very knowledgeable and thorough. I was offered 3 different types of running shoe To try on and after a walk and a jog chose a pair. It wasn't rushed and I am very pleased with my purchase”

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“I can't remember the last time I received such personal, specific and technically deep service from any store before (in any industry). The store is well equipped, the staff are tremendous, and they had a really great selection in stock too. I highly recommend them if you need running shoes.”

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“Super pleased with the service I received yesterday for my gait and feet analysis. Everything was explained in an easy to understand manner and at no point did I feel I was being pressurised into making a purchase. I left the store happy in the knowledge that I bought a pair of running shoes best suitable for my needs.”

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“Very good support and advice for my daughter thank you”

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“Was sent by Podiatrist for gait analysis. Made a same-day appointment online and after a thorough test was recommended a choice of shoes. They did not have size, but ordered and kept us informed, shoes arrived promptly and we went for a fitting and pick up. All staff were efficient and professional.”

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“Excellent service”

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“Speedy delivery and good product. Pain relief immediately”

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“I had a problem with a tight Achilles and visited to see if I could get either off the shelf insoles to help and get some gait analysis advice. Excellent thorough service in terms of both analysis and solution of the problem. I have already recommended Alexandra Sports to someone else on the strength of this performance.”

Helpful Report

“Excellent service, detailed review of running gait, feet pressure when walking, offered a good selection of running shoes to choose from. Very pleased with the service”

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“Went with the foot anaysis ....excellent knowledge, very helpful. Taking my shoes on their first outing Saturday”

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“Excellent, 30 minutes well spent,didn't realise how important proper footwear was to each individual's need. Sorry can't recall assistant's name but she was very professional in her knowledge of all footwear and certainly put my mind at rest.”

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“Needed a walking shoe that provides good quality support and doubles as 'smart casual' as opposed to obvious trainers. This fits the bill fine. Delivery was prompt and free. Good service throughout.”

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“Excellent advice from Sam. Very happy with new Brooke’s trainers. Thanks.”

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“Hi....Purchased a pair of Saucony Xodus ultra trails online. Wasn't sure about the fit. Popped into your Olivers Battery outlet and was assured regarding fitting etc. Professional service....brilliant”

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“Smart non-salesy advice. I went for a specific insole fitting and wasn’t disappointed- mainly because the store manager who served me (thank you @olivers battery Winchester) was not trying to sell me anything. I therefore bought 2 x more than planned. Happy!”

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“I was very happy with the service from Alexandra and even happier with the K-Swiss carpet shoes at a great price - thank you!”

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“Excellent service. Fast delivery and quality products. Would definitely use again”

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“Very good customer service. Gait analysis was very detailed and the staff member was very open and transparent with all details to help me get an understanding of what support I need from a running shoe.”

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“Lovely and knowledgeable staff, highly recommended!”

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Alexandra Sports is rated 4.9 based on 1,052 reviews