Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,004 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with a tight Achilles and visited to see if I could get either off the shelf insoles to help and get some gait analysis advice. Excellent thorough service in terms of both analysis and solution of the problem. I have already recommended Alexandra Sports to someone else on the strength of this performance.”

Helpful Report

“Excellent service, detailed review of running gait, feet pressure when walking, offered a good selection of running shoes to choose from. Very pleased with the service”

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“Went with the foot anaysis ....excellent knowledge, very helpful. Taking my shoes on their first outing Saturday”

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“Excellent, 30 minutes well spent,didn't realise how important proper footwear was to each individual's need. Sorry can't recall assistant's name but she was very professional in her knowledge of all footwear and certainly put my mind at rest.”

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“Needed a walking shoe that provides good quality support and doubles as 'smart casual' as opposed to obvious trainers. This fits the bill fine. Delivery was prompt and free. Good service throughout.”

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“Excellent advice from Sam. Very happy with new Brooke’s trainers. Thanks.”

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“Hi....Purchased a pair of Saucony Xodus ultra trails online. Wasn't sure about the fit. Popped into your Olivers Battery outlet and was assured regarding fitting etc. Professional service....brilliant”

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“Smart non-salesy advice. I went for a specific insole fitting and wasn’t disappointed- mainly because the store manager who served me (thank you @olivers battery Winchester) was not trying to sell me anything. I therefore bought 2 x more than planned. Happy!”

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“I was very happy with the service from Alexandra and even happier with the K-Swiss carpet shoes at a great price - thank you!”

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“Excellent service. Fast delivery and quality products. Would definitely use again”

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“Very good customer service. Gait analysis was very detailed and the staff member was very open and transparent with all details to help me get an understanding of what support I need from a running shoe.”

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“Lovely and knowledgeable staff, highly recommended!”

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“This was not our first visit to Alexandra Sports Portsmouth, and will certainly not be the last. Service is consistent: professional, customer focussed, knowledgeable and friendly. Time and time again. The hope is that they will keep it up. Thank you very much indeed. DG”

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“Easy to order with good choice of goods. Arrived within a couple of days and product was as advertised. Excellent service, would recommend.”

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“Excellent service. Went in for gait analysis and felt that I was really listened to, in terms of the type of running I do, and didn't feel pushed into buying anything I wasn't sure about. Great to have such a good shop locally.”

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“Good staff and knowledgeable, would recommend”

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“Booked a gait analysis and was seen straight away even though I had arrived early. I was after a couple of pairs of running trainers to replace the ones I currently have. Person who served me was quite knowledgeable and explained the whole process and what the results meant from the analysis. I ended up buying 3 pairs of trainers and some socks.”

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“I came into Alexandra Sports yesterday because of Plantar fasciitis in my right heel. I received a very professional service, I will have to wait to see when I get the benefit of the new shoes and insoles ie pain-free walking. I have used Alexandra Sports before when I last had a flare-up many years ago.”