Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,052 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

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“Very professional and helpful service to get me running again. Nice job”

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“James at the Christchurch store immediately put me at my ease. He took his time, explained things to me and made sensible recommendations. I came away totally happy with the service I had received and fully confident the running shoes purchased would be fit for purpose.”

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“Fantastic service - everyone was so kind and knowledgeable. Would highly recommend these lovely people.”

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“From start to finish everything 10 out of 10 Thanks”

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“Great service and very knowledgeable. Good variety of shoes to choose from.”

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“Tom was great and really helpful”

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“This was my first visit, I found it an extremely positive experience. I won’t buy trainers anywhere else now. Not as expensive as I had feared.”

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“I've never had to run so much for a pair of shoes in my life! It was all worth it though. Thanks to the patience, professionalism and knowledge Tom shared and displayed. Booked in for a gait analysis, tried on easily more than 5 pairs of shoes and Tom was happy to provide more options! I strongly recommend Alexandra Sports.”

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“Excellent helpful and understood us ( as usual)”

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“Fantastic care and attention to help me find a great pair of trainers to get back into running. Would highly recommend the gait analysis/biomechanics service as well as the knowledge of their range of products.”

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“Very knowledgeable and helpful, thank you. Pete warren.”

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“Walked in and was seen straight away. The gentleman serving me was fantastic, very knowledgeable. He took me through the foot scan and 2 other tests explained everything to me throughly, then selected 3 trainers that fit the bill. I'm a postie so I needed something waterproof and for all terrains. I'm extremely happy with my trainers I now have and would definitely use the Christchurch shop again!”

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“Great service. Bought trail shoes - Brooks Cascadia. Went for a 5k straight out of the box and couldn't be happier. Looking forward to putting some miles in with these! Thank you for your time and expertise. Loved being able to try before I committed to buying safe in the knowledge that it's the right shoes for my gait. Brilliant would recommend.”

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“Great service from start to finish, the staff were friendly and very knowledgable.They explained everything before doing the test, then explained the results from their tests or the IPad. When ready to choose the correct trainers they gave a variety of different types and checked the fit, feel. At no point did I feel any pressure to buy. I’ve already recommend them to friends and family.”

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“These shoes offer a great heel comfort and support, especially under my arches where I experience more discomfort. I've worn them on the roads for a few runs now and their really living up to their expectation and I am really pleased that I picked these shoes. I would highly recommend the Hoka Arahi shoes for the support and overall comfort of the running shoe. ( feel like I'm running on pillows) and definitely getting your gait analysis and 3-D scan assessed through the Portsmouth store.”

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“So pleased to have a great running shop in Winchester. Alexandra Sports carries a good range of shoes and their fitting appointments are thorough and accurate. I bought new shoes after a full assessment of my feet and gait, and they're exactly what I was looking for. Very comfortable and supportive enough for a block of long-ish distance road training.”

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“Excellent service very friendly and interesting and informative”

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“Had my Gait analysis with Pam earlier this week and received excellent analysis and thorough explanation of my running style. Particularly impressed with the 3-D foot scan, really impressive! Looking forward to getting my new running shoes in the next week!”

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“Excellent service. From initial online booking to meeting staff a seamless transition. Looking forward to collecting my new insoles very soon.”

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“Great service/advice provided through a gait analysis and then running shoe selection. Shame they didn’t have the size required and therefore I couldn’t benefit from the £20 off given because we had already paid for the gait analysis.”

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Alexandra Sports is rated 4.9 based on 1,052 reviews