Alexandra Sports Reviews

Name: Alexandra Sports
Address: Unit B, 1000 Lakeside North Harbour, Central Square Pavilion,, Portsmouth, Hampshire
Rating: 4.87

4.9 Rating 1,051 Reviews

98 %

of reviewers recommend Alexandra Sports

4.9

Based on 1,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

Unit B, 1000 Lakeside North Harbour,
Central Square Pavilion,,
Portsmouth
Hampshire
PO6 3EN

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Alexandra Sports 5 star review on 9th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered in the afternoon and arrived next day. Luckily the trainers were a perfect fit.”

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“Excellent product excellent communication excellent service”

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“Unfortunately the shoes I ordered didn't fit in the end but the customer service was impeccable and the returns process effortless. I wouldn't hesitate in the future to use this company thanks for the help .”

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“Great purchase, quick delivery, and lowest price. Would happily buy again from Alexandra Sports.”

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“Great shop. Bought vouchers online for my runner friend and it was super easy and they were delievered super quickly.”

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“Quick delivery great product”

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“The price was very competitive and the item was delivered promptly”

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“I have been using Alexandra Sports for the last 10 years or so. Previously I have always gone into the shop and enjoyed the help and support of the staff. I have annoying feet/ankles which used to mean buying shoes and then hoping they would not be too uncomfortable. Then I went to AS and my shoes just fit! It may take some time, but the care and attention shown by the staff is worth it. This time I used the online service and the email advice option. Unsurprisingly I ended up going for one of the options they suggested. The return service also worked for the shoes I didn't want. Brilliant as usual. No fuss, no bother just good honest advice. Thank you.”

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“Fast, efficient and helpful.”

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“Alexandra Sports is my go-to for footwear, since I started running over 10 years ago. I always take my older children here to get their feet/gait analysed and then to buy their most comfortable shoes, whether for sports or walking, they both swear by them. The staff are good at listening and very knowledgeable. Thank-you all for offering a great service.”

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“Great products , very quick delivery from point of order , most impressed.”

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“We went to the Christchurch store and saw Tom. He was absolutely amazing. Put my son at great ease. Explained everything fully and in great depth. Spent lots of time with us. He was so thorough and so helpful. My son noticed an improvement immediately. Will definitely return, 5 star service!!! Thank you so much Tom!!!”

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“Very fast to ship my goods which arrived a few days after my purchase.”

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“I've used Alexandra Sports a number of times now for specific purchases, they are local to me which I'm very grateful for, my last purchase I had delivered and the delivery was very quick.”

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“Great price, prompt service, delivery on time - what more could you ask for?”

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“Had exactly what I needed and fast delivery”

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“Very good customer service who answered question about the item very promptly.My order was despatched without delay.”

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“I ordered some new running shoes as these were a great price at Alexandra Sports. There were despatched promptly and came by Royal Mail. Great service - would use again.”