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Alexandra Sports Reviews

4.9 Rating 914 Reviews

98 %

of reviewers recommend Alexandra Sports

Company Reviews

Product Reviews

4.9

Based on 914 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Alexandra Sports:

Hampshire's #1 Running, Fitness & Walking store based in Portsmouth, Winchester and Christchurch. Stocking a great range of products from Running Shoes, Fitness Clothing, Running Nutrition and more! Offering expert services such as Gait analysis, custom insole fitting and more.

Visit Website

Phone:

02392698285

Email:

sales@alexandrasports.com

Location:

140 Gladys Avenue
Portsmouth
PO2 9BL

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Alexandra Sports 5 star review on 11th June 2021

Alexandra Sports 5 star review on 15th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgeable assistant, gave good descriptions on assessment and different types of running shoes available”

“First class service. The in-depth analysis is really helpful for getting the right shoes. Tom patiently took the time to ensure that I was happy with both my purchases of running shoes.”

“Emily was extremely knowledgeable and professional during my appointment to buy a new pair of running shoes. I am delighted with my purchase. It was a pleasure to be advised by such a helpful person and such a refreshing change to receive such personal service. I would thoroughly recommend Alexandra Sports and will certainly visit again. Thank you Emily.”

“David was very helpful & knowledgeable. Shoes are very comfortable and looking forward to putting them through their paces!!!”

“Very impressed with these guys. I emailed a query and got a very complete, friendly and helpful response. Items as expected, at a good price and well packaged. Happy days.”

“Outstanding service, they alway treat you as a person not a customer”

“Very friendly, informative and helpful. I couldn't fault this at all and am extremely grateful for all the advice I was given, especially at such a low cost. Thank you so much.”

“Placed an order as a Special Delivery. Notice the address on the Tracking advice was incorrect. I quickly made contact with sales department who assured me that they would put the correct address on the parcel. Received the parcel next day. Thank you very much for the quick response.”

“Easy to book an appointment. Efficient, knowledgeable and friendly service. A good experience.”

“Great service from Jim at the Christchurch store, thanks.”

“I bought an item online and i had to change my details a few times. The staff was very helpful and answered my emails in a prompt manner so everything well smooth. Thanks!”

“Incredibly quick shipping.”

“Service was amazing, staff so friendly and knowledgeable, will definitely go back !”

“Great service , pleased with the shoes!”

“Above and beyond customer service. Went to get insoles measured and was guided to purchase, given pkenty if info and not pushed in any way. Lots of products to try too. Also given a 3d type scan of feet and posture. I will definitely go back and purchase trainers when needed. Today I bought insoles. Very pleased.”

“Ordered a Gift Card on line. I found the process easy and the Gift card arrived promptly. Thanks, will definately use them again.”

“Very good, friendly service, excellent personal advice and patience with our questions and requests. Would certainly use again. Thanks”

“Very good, friendly service, excellent personal advice and patience with our questions and requests. Would certainly use again. Thanks”

“Brilliant service and knowledgeable staff. I would definitely recommend.”

“Great staff,very approachable and knowledgeable. Thank you so much Florin”

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Alexandra Sports is rated 4.9 based on 914 reviews