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A Farley Country Attire Reviews

4.4 Rating 5,174 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,174 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
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Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Ordered on a Sunday. Delivery quoted at 3-5 days. Sent email on third day (Wed) requesting update. 'Sales' email address bounced. I called on Thursday to chase. Was told my order would be dispatched the following week due to Easter, even though Thursday took us to 4 working days. I informed A Farley if I did not get an update that day on shipping, I would request refund. Later that day I go confirmation from DPD and my order was delivered on Saturday. Its a shame that I had to resort to a threat of a refund to get my order shipped within the quoted delivery time. I had ordered other clothes from two other retailers at the same time and both arrived before this order with no delays. My order itself was shipped correctly, however I have to say that Alan Paines colour description of 'Dark Navy' is very misleading. It is actually Dark Green and a lighter green inside the Gilet. Overall, while the price was good, the service from A Farley was not as expected.
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Posted 3 years ago
Good service. Had to phone up with query - dealt with efficiently. Bought a pair of dealer boots. Very pleased with them. PS review stated they were very narrow fit - nonsense. Same fit as pair of Docs. As I said, very pleased with them. Will use Farley's again.
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Posted 3 years ago
Did have a problem with delivery being a little longer than stated but Holly from customer services contacted me and explained what had happened. She kindly offered me a voucher so I was left happy.
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Posted 3 years ago
Thank you for your review and for kindly placing an order with A Farley. We are so sorry to hear you had a few issues with receiving your order. We are aware our customer service manager Holly has been in contact and everything has been resolved. Kind regards, A Farley Country Attire
Posted 3 years ago
Had exactly what I wanted at a very reasonable price. Ordering was very straightforward but it would have been helpful to have had a couple of updates on anticipated delivery date
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Posted 3 years ago
I am quite pleased with the service and the product quality was very good, however, after paying £249 for a Harris Tweed jacket, I had no confirmation email following my purchase. My husband called requesting confirmation of our purchase, but still no confirmation email nor when my purchase will be delivered. I made a second call to which your customer service advisor apologised and sent the confirmation email twice. I believe it was possibly just an error as she was very helpful and polite on the phone.
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Posted 3 years ago
Thrilled with my new boots. Even with a very high instep I didn’t find these too bad to get on. And once on they are just going to relax and get comfier over time. I walk 10k most days with lots of dogs in forests and fields and lots of mud. Warm and waterproof with arch support too. 👍 Love them.
A Farley Country Attire 5 star review on 10th April 2023 A Farley Country Attire 5 star review on 10th April 2023
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Posted 3 years ago
Before purchasing some Harkila wellington boots, I tried to speak to one of your advisers on the phone. I waited at least 45 minutes but gave up. I therefore went ahead and placed the order but - as I feared - the boots are large for the size and I now have to return them at my own cost. This could have been avoided.
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Posted 3 years ago
Disappointed with the product as leather damaged on Dubarry deck shoe. I have written to complain but no response yet.
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Posted 3 years ago
Thank you for your review. Unfortunately our head office has been closed over the bank holiday weekend hence why we have not yet replied to your email. But we can see our customer service team leader Emmie has been in contact and arranged for a replacement pair of shoes to be sent. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 3 years ago
I had a slight delay in my item arriving, however the customer service I recieved was second to non. I would recommend A Farley unreservedly.
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Posted 3 years ago
Like many online retailers, Farley takes payment before goods despatch which sometimes is 2-3 weeks Also no free returns unlike many similar companies Product range is good, but delivery times slow
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Posted 3 years ago
Recently purchased a pair of ARIAT Savannah boots, unfortunately they will be going back as they do not fit. I could not get my feet into the boots as the opening where the zip is too narrow for my feet to slide in. Disappointed
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Posted 3 years ago
Unfortunately, the Barbour jacket I ordered was out of stock in the size required. But it was put on back order and Louisa agreed to honour the sale price. Louisa couldn't have been more helpful. I only had to wait a couple of weeks for the jacket to be delivered. I can thoroughly recommend A Farley Country Attire.
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Posted 3 years ago
Excellent service and great products.
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Posted 3 years ago
Lovely products,just takes forever to arrive unfortunately
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Posted 3 years ago
Mixed service, albeit resolved in an amicable manner meaning I came away satisfied. I still think that in this day and age, 10 days to pack and deliver is excessive.
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Posted 3 years ago
Great product at a discounted price. Prompt delivery.
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Posted 3 years ago
Good customer service. Wellies arrived really quickly. Would recommend. Thank you *****
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Posted 3 years ago
Lovely shoes, comfortable straight away.
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Posted 3 years ago
Excellent customer service couldn’t fault the product however the delivery from DPD was a little disappointing as initially we received an message that the delivery was coming the next day but this transpired to be an error and we received it a few days later.
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Posted 3 years ago
Excellent service and a great price. The quality of the Barker shoes is excellent as always.
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Posted 3 years ago
A Farley Country Attire is rated 4.4 based on 5,174 reviews