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A Farley Country Attire Reviews

4.4 Rating 5,314 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,314 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Great Harkilla boots good fit well packaged and good comms
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Posted 1 year ago
I was surprised to find my size in a sale. They have usually sold out. When I ordered, I was quoted delivery within 4 - 7 working days. My order was acknowledged on 12 July. By 21 July, nothing had happened so I emailed to find out what was going on. The response was casual and uninterested. The trousers did arrive a few days later, and were as ordered, but I am unimpressed with cutomer service. Update: Following the posting of this review I was contacted by Customer Services who apologised for not keeping me fully up to date with shipping progress. I am happy to upgrade my rating.
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Posted 1 year ago
Well described and efficiently sold
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Posted 1 year ago
Efficient despatch and on time delivery. Good service.
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Posted 1 year ago
The service is fantastic- A++++! I had an issue with my original order and A Farley customer service team came back immediately and got it sorted out right away! They also gave me updates which is rare for online shops these days, I will definitely be using them again. The products are very high quality and would recommend this shop to everyone!
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Posted 1 year ago
Not the first time I’ve purchased from here and certainly won’t be the last - products are amazing and delivery is super quick ! Very happy customer here in particular my partner loves the crocodile leather belts ( although they are correct in saying go up a size )
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Posted 1 year ago
Very impressed with service and delivery
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Posted 1 year ago
Excellent service and great price. I'm delighted with my purchase. Many thanks.
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Posted 1 year ago
Very pleased with Dubarry Aquatech trainers. Late delivery
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Posted 1 year ago
Very good fast delivery
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Great service and quick delivery thanks again
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Posted 1 year ago
So I was looking to purchase a waterproof jacket, one that I could rely on to keep me dry, look and feel great, all within a 7 day timeframe. I ordered a Ridgeline Torrent. However; I quickly received an email saying that they were no longer available. A Farley gave me the option of a refund or choose an other make of jacket. Clearly disappointed I chose another make Hoggs of Fife KinCraig. I was soon aware that something may be not right, so I contacted A Farley. All be it I was happy with the individual who I spoke with, I wasn't happy with the long dispatch date and not being kept in the loop in relation to the replacement order. So I told the customer service lady that I wasn't happy with the service and left it at that. Within 10 minutes I received a call from Phoebe the Team leader. She defused my unhappiness and displayed great, caring customer service intervention.(Stopped me from writing a 2 star review) She said that my order would be with them within 24 hrs and then she would make sure I received the jacket the following day . That's exactly what happened. Phoebe called me to let me know that the item was with DPD and was there anything else she could do to keep me as a happy customer. I'm absolutely over the moon with the jacket and the service that I received from A Farley staff (I initially wasn't happy) A Farley a great, fair and caring family business, one to cherish indeed. Highly recommend. I have since had to use the jacketin the rain and it was everything that I wanted plus more. Finally I had a further closure email from Phoebe checking that I was totally happy. From a very happy returning customer. Well worth 5 stars.
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Posted 1 year ago
wonderful service items purchased great
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Posted 1 year ago
Good product, delivered quickly.
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Posted 1 year ago
Great company with fast and polite correspondence. Item arrived quickly. AAAA+++
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Posted 1 year ago
My shopping experience with A Farley was very postive. The jacket that I ordered arrived as confirmed and in good condition. Unfortunately I had to return it because the size was too small and will order a larger size.
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Posted 1 year ago
I received my item today, quality was great unfortunately it was to big and is being returned but the service I got over the phone for return was 5*. I have purchased from this company before and have always got top class quality on all my items nightly recommended
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Posted 1 year ago
Good morning. Thank you for kindly placing an order with A Farley Country Attire and leaving a review. Our Customer Service Manager Emmie has been trying to contact you, please could I kindly ask that you get in touch on 01164 105 440 or reply to her email at emmie@afarley.co.uk. Kind regards, A Farley Country Attire.
Posted 1 year ago
Quick delivery,lovely shoes
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Posted 1 year ago
thank you for clarifying
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Posted 1 year ago
A Farley Country Attire is rated 4.4 based on 5,314 reviews