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A Farley Country Attire Reviews

4.4 Rating 5,687 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,687 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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“I’ve used the company many times before and always been very happy but waiting 3 weeks for something that was a gift, without any communication about a delay is not acceptable. The item said in stock and the postage time said 5 working days. 3 weeks later I receive the item. Very disappointed”
Helpful Report
Posted 4 years ago
Thank you for your review and for placing an order with A Farley. We are so sorry to hear your order arrived late. After looking into your order we can see our customer service manager has been in contact and apologised and resloved the issue for you. Sorry for any inconvenience this may have caused. Kind regards, Holly
Posted 4 years ago
“I have had a few items from A Farley and their customer service has always been fantastic. Im a fan of Harkila products and they have a great range in stock, I ordered a Sandhelm gilet in willow green (see photo !) and its fabulous, Farleys got to me the next day ready for the an annual charity clay shoot I attend. Very happy with Harkila & A Farley !”
A Farley Country Attire 5 star review on 5th July 2022
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Posted 4 years ago
“Always my go to store. Great service and keen prices. Never a problem. Love the loyalty points!”
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Posted 4 years ago
“Their products are always good but if they are out of stock after you have purchased something online and you miss their calls to either arrange for a refund or to change the order trying to make contact with them over the phone is a very slow process.”
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Posted 4 years ago
“The items I purchased were a gift for my daughter .she loved them. Quick and efficient service .thank you .”
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Posted 4 years ago
“I cant fault the customer service. The item arrived within 3 days of ordering. And it was 10% cheaper than the shops. The communication was excellent.”
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Posted 4 years ago
“I found it easy to order on the website, but having ordered was told they did not have the stock and couldnt get it and wouldnt be able to get it as discountinued. Good communication when emailed, but couldnt get anyone on the phone. So ended up with a fantastic product that is okay for the summer but will be tight in the winter.”
Helpful Report
Posted 4 years ago
Good afternoon, Thank you for your review and for kindly placing an order with A Farley. We are so sorry we could not fulfil your original order on this occasion but can see you had an alternative item. Kind regards, A Farley Country Attire
Posted 4 years ago
“Great Barbour Beaufort Jacket at a reduced price. Good quick efficient service by A Farley, communication / delivery updates. Would recommend to my friends.”
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Posted 4 years ago
“I have always wanted a pair of Dubarry boots but they have always been so expensive. A Farley Country Attire had a 1st time buyer discount so I took advantage of this and ordered a pair. Delivery was supposed to of been next day.. but after a week of not receiving my goods and no explanation from A Farley as to why, I decided to email them.. the response was they had sold out and couldn't get any more stock until the following month. So I decided to wait. By the following month I still hadn't heard from A Farley so got intouch again, to be told they still couldn't get any stock!!! You would of thought A Farley would of kept their customers up to date rather that the customer having to chase them to find out what is going on... not great customer service”
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Posted 4 years ago
“Bargain Dubarry deck shoes ordered! Arrived in reasonable time, fab quality as expected from the brand - nothing at all to complain about!! 😊”
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Posted 4 years ago
“Quick efficient service, liked the 10% off the first order plus the free with care kit and my wife loves her boots and we would certainly recommend they to our friends. We ordered the boots online and had no need to contact the company.”
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Posted 4 years ago
“Very pleased with service, prompt delivery and a quality product.”
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Posted 4 years ago
“A super firm. I had to return my purchase - 100% my own fault. The free return was easy with all instructions. My replacement arrived quickly and the goods fit perfectly. Wonderful service. Will definitely continue to use Farley Country Attire - top quality products.”
Helpful Report
Posted 4 years ago
“Item arrived promptly but box was very damaged and shoes had mark on them. Returned as too small, same day, but yet to receive refund nearly a week later.”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. Sorry to hear the box arranged damaged and the shoes had a mark on them, I apologise for any inconvenience this may have caused. Our customer service manager has been in contact in regards to your return. We advise on our website refunds can take up to 14 working days to show back into your account from the date we received the return back. Kind regards A Farley Country Attire
Posted 4 years ago
“Always really good service and easy to communicate with when required. Great range of quality products at competitive prices.”
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Posted 4 years ago
“Very responsive, shame my email address is no longer accented to be able to sign in to my account!”
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Posted 4 years ago
“Excellent service there was a problem with the size I ordered not being available Farleys took the time to phone (it took two calls) and advise on an alternative size and still dispatched for next day delivery.”
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Posted 4 years ago
“I have called your Company several times, as I have a pair of trousers which have been sent to me, which I wish to return, as wrong size and not the material I wanted. I have no order number for the trousers and don't believe I've ever been given one. Every time I phone, I am told I am number one in the queue and then after holding on, I'm cut off. I would like to speak to someone, before sending the trousers back, as you say I need an order number to return them. I am feeling somewhat frustrated. My home phone number is 01206 337286. Please phone me to resolve this- Dr. Peter Woods”
Helpful Report
Posted 4 years ago
Thank you for your review and for placing an order with A Farley. We are aware our customer service manager has been in contact to which you have advised her this has all been sorted. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Replacement Ariat insoles, delivered within 10 days. Perfect fit.”
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Posted 4 years ago
“Franco Ponti sleeveless cardigan the quality i have come to expect as a retired menswear retailer for fifty years and stocked the full range of Franco Ponti i know there is no other knitwear manufacturer to match them for quality. So pleased you are one of the best stockists of their range of knitwear.”
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Posted 4 years ago
A Farley Country Attire is rated 4.4 based on 5,687 reviews