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A Farley Country Attire Reviews

4.4 Rating 5,316 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,316 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Excellent service
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Posted 4 years ago
Great service and great price. And a nice note from Kirsty!
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Posted 4 years ago
Took 20mins for anyone to answer the phone, the lady on other end was awful,doubted that I'd been sent an email,saying the delivery was day before,and had to forward said email from dpd, she hung up phone and I had to chase up again what was happening to my delivery, never ever again,returned jacket on principle, wouldn't deal with this company again ... And reading your reviews am defo not alone complete lack of customer care
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Posted 4 years ago
Thank you for your review. We have looked into your order and can see the order was dispatched via DPD within the advised timeframe. We can see unfortunately your order was held with DPD, sadly this is something we have no control over and apologise for any inconvenience this may have casued. Your order was returned and a refund was issued as requested. Kind regards A Farley Country Attire
Posted 4 years ago
Disorganised, late delivery and they did not answer the phone properly. Generally not a good experience, Not going to by anything there again.
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Posted 4 years ago
Thank you for your review. We have had a look into your order and can see your order was delivered within the advised timeframe stated on your order confirmation email. Kind regards A Farley Country Attire
Posted 4 years ago
Very poor communication re. delivery delay. Once eventually arrived they were just shoved into a polylope with no additional packaging and the items had no tags on and didn’t look new, possibly display stock??? I have tried to call for 3 days in a row but no one answers, I have also emailed but no reply. I am so upset and disappointed, I’ve spent over £60 on polo belts that were gifts and I’m stuck with what look like £10 2nd hand ones a week before Christmas and no one from customer service helping me.
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Posted 4 years ago
Thank you for your review. We have had a look into your order and can see we advised you that you order maybe a few days over the advised timeframe as we were awaiting our restocking delivery. I can see a member of the customer service team has been in contact with you in regards to the belts. As explained over the telephone, this is how we receive the Pioneros Polo Belt from Pioneros themselves, they do not come with tags nor polybags. Sorry it took a while for you to get through to us on the phones, December is our busiest month with the run-up to Christmas and we appreciate the hold time can increase during this period. Kind regards A Farley Country Attire
Posted 4 years ago
Boots are excellent. We must get rid of the buffoon Boris Johnson; that would make them even better
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Posted 4 years ago
I recently purchased a pair of Ariat boots costing £279.00 They didn't fit so when I tried to return them your website stated that if I paid you another£5.99 you would send me a prepaid label I could attach and return them to you via a DPD drop off point. I paid £5.99 but I didn't receive a label by return or in the subsequent two days. When I tried to phone I was told I was tenth in the queue. Eventually I sent them back by Royal Mail at a cost of £13.14 Extremely poor customer service. At the very least you owe me a refund. Jenny Palmer
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Posted 4 years ago
Thank you for your review. We are sorry you could not get through to us, December is our busiest month with the run-up to Christmas and as a result, the hold time on the phone can increase in this time. I can see your DPD label was cancelled and a refund has been issued. Kind regards A Farley Country Attire
Posted 4 years ago
Ordered Dubarry Galway boots online and was kept informed throughout re: order status/delivery. The boots arrived within a couple of days and were perfect, I would definitely shop at A Farley Country Attire and would recommend to others.
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Posted 4 years ago
Fantastic
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Posted 4 years ago
Very easy and delivery was so quick
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Posted 4 years ago
Quick service good quality item
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Posted 4 years ago
Prompt delivery 📦
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Posted 4 years ago
Great value on the goods I bought. Quickly delivered.
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Posted 4 years ago
Purchase of some boots through A Farley was nothing but a pleasure. My concerns about the correct size to buy were quickly answered and the assistant was truly great to deal with. Excellent company.
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Posted 4 years ago
Goods arrived as promised via DPD. Excellent value
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Posted 4 years ago
Quality clothing arrived as specified. A thoroughly satisfactory shopping experience.
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Posted 4 years ago
QUALITY products. Easy ordering system and fast delivery.
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Posted 4 years ago
Your products and service are satisfactory BUT your letterhead and product brochure still reflect your address in Cupar and not your current address in Strathmiglo. This caused me to make an abortive journey to Cupar one Sunday morning where I found a very shut-up building and no information as to you new whereabouts. I e-mailed you and got a response but a later mail-shot still reflected your former address.
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Posted 4 years ago
Hi, just to say that I found my experience with A Farley Country Attire to be first class. The product and delivery were as promised and I will be shopping with this company again. Merry Christmas, and a Happy New Year to you all.
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Posted 4 years ago
A very quick service and a quality garment
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Posted 4 years ago
A Farley Country Attire is rated 4.4 based on 5,316 reviews