A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.38

4.4 Rating 4,056 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 4,056 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th October 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Superb service !! A great company to deal with.”

Helpful Report

Posted 1 year ago

“At the start I was really happy with the ease of ordering from A Farley however I ordered a jacket and it had been apparently discontinued , but I hadn’t been made aware I was just told there was a delay from the stockist. I decided to cancel the item as I needed it for Christmas and re ordered the newer version of the jacket that was in stock. I received no email conf although had the PayPal receipt. After a few days I decided to call and was advised the order was there and it would be delivered but maybe not for Christmas. The jacket arrived 2 days before which I was really happy about however it was a tad too small so I needed the next size up. I have not been able to talk to anyone as the return needed an order number which I hadn’t got for the 2nd jacket as I had no conf email as previously mentioned. i have sent 4 emails and tried the phone however this has been suspended due to high call demand. I decided to initiate the return annd just sent my email trail of the saga and purchased the DPD return (£8.95) from the A Farley website. Again I am waiting for confirmation of this and the email label to be able to send the item back. I realise it is still the Christmas period but I have to say the communication has been awful. Most businesses are in operation and there is nothing on the website to say they are closed for the period. I am at a loss to know what to do next . I think just a simple confirmation automatic email in response would be good even if they can’t deal with the issues there and then.”

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Posted 1 year ago

“Charged £5 for free delivery and ignored communications”

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Posted 1 year ago

“Excellent product and service.”

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Posted 1 year ago

“Great service, prompt dispatch and delivery. Also good price with price matching service. Love my new breeches”

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Posted 1 year ago

“Purchased a pair of HOGGS OF FIFE Shire Pro Waterproof Dealer Boots which are very comfortable boots. Great costumer service from the A Farley team. I originally ordered a pair of these boots but was emailed and told that they were not in stock to which I was refunded straight away. I then ordered another pair and was kept up to date until I received them via the shop App. Easy to deal with. Will definitely be using A Farley in the near future.”

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Posted 1 year ago

“My experience has been very good. Lovely quality on the Cashmere sweater I bought for my husband. I will certainly use them again.”

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Posted 1 year ago

“Competetive price, quickly delivered. Excellent.”

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Posted 1 year ago

“My recent customer experience with A Farley Country Attire was nothing short of awful. Initially, I purchased a pair of Ariat boots for my daughter for Christmas. I chose to use A Farley as they guaranteed Next Day delivery. However, the "next day" turned into 4 days. When they arrived, they were faulty and so rather than try to process a refund so close to Christmas I simply ordered another pair hoping that the Next Day delivery would, in fact, be next day. My order was processed. 7 hours later, at the end of the working day, I received a phone call to say that they didn't actually have the boots in stock. The timing of this phone call gave me no opportunity to find an alternative supplier for these boots or anything similar and so as a direct result of this company's inefficiency/dishonesty, my daughter didn't receive her main Christmas present. Other than processing my initial refund using their lame apology of a "free return", I will never deal with this awful company ever again. Had the initial Next Day delivery happened on time maybe this could have all been avoided, and my daughter could have received her Christmas present. Shame on you and your "exemplary levels of customer service".”

Helpful Report

Posted 1 year ago

“Ordered boots more than two weeks ago. Sent numerous emails to enquire as to their whereabouts, to date I have had no response. Boots have still not arrived. Very disappointed.”

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Posted 1 year ago

“Haven't received Jacket yet . Had every excuse under the sun off DPD couriers. Can't find the property you weren't in . I live in a village with 30 property's and they cant find the property . An absolute joke . They say they have been in the village when they haven't. Got CCTV images to prove it Not Happy .”

Helpful Report

Posted 1 year ago

“To be honest, I am not very satisfied. I placed an order the 4th December, it was a Christmas gift, but I have not received the parcel yet. I have send you a request mail several times, but did not receive any answer.”

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Posted 1 year ago

“Shopped here for years. Service is impeccable, products are always competitively priced and they have a great points scheme.”

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Posted 1 year ago

“I ordered two pairs of shoes but one pair was unfortunately the incorrect size, however customer service were exceptional, a lovely lady called Holly sorted the problem out very quickly and efficiently. She arranged free returns and refunded the cost within days, I was very impressed! Unfortunately they didn't have the shoes in the size I needed but the other pair of shoes which were the correct size are lovely and of a very high standard.”

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Posted 1 year ago

“Diddent received belt buckle with the bag”

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Posted 1 year ago

“Ok the goods they sell are top quality but their communication is not great Think they were overloaded during Christmas as they did not even answer the phone”

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Posted 1 year ago

“Great service and price.”

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Posted 1 year ago

“Having made a purchase 4 weeks ago and tried to contact the firm on several occasions I still have not received delivery of a Christmas present for my son in law. Now too late for Christmas! Customer service appalling”

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Posted 1 year ago

“The boots I ordered are beautiful. But I was disappointed with how long they took to arrive and the return process . I contact customer service when it was nearly 2 weeks and they hadn’t arrived . I was they told me that they were waiting for new stock to arrive . The boots then arrived the next day . Whilst on the phone to customer service I asked how the boots fit after been told they were true to size , I asked could I exchange the boots the next size bigger . I was told the proceedure for returns . Return them and reorder the larger sizes . Surprise surprise , it now looks like it will be now another 2 weeks if not longer with it being Christmas for the boots to arrive .”

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Posted 1 year ago

“First class service will use again”

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Posted 1 year ago

A Farley Country Attire is rated 4.4 based on 4,056 reviews