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A Farley Country Attire Reviews

4.4 Rating 5,610 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,610 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

Write Your review

“I ordered various Dubarry leather polish/ leather protecter items. The colour restorer arrived and gave clearly been opened and used. A replacement was arranged that arrived today and is the wrong colour! Not sure what’s happening at your end ……..”
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Posted 1 year ago
“Easy to order and the boots are fabulous, really comfortable straight away.”
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Posted 1 year ago
Thank you for your kind words, Marina — we’re so pleased to hear you found ordering easy and that your boots are fabulously comfortable from the start 😊 Kind regards, A Farley Country Attire.
Posted 1 year ago
“I dislike giving less than brilliant reviews, but my order was delivered 2 weeks after the longest estimate of 2 to 5 working days at the point of order. I have given 3 stars for the ease of ordering a d the apology given by A Farley for the delays.”
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Posted 1 year ago
We’re very sorry to hear you felt uninformed about the delay with your order. I can see that my colleague Livvy both emailed and spoke with you regarding the delay, but we completely understand how disappointing it must have been when you were expecting your item sooner. Unfortunately, there was an unexpected delay with the manufacturer’s restock, which extended the wait time. I’m pleased to see your order has now arrived, and we hope you enjoy your purchase 🙂 If you have any issues in the future, please don’t hesitate to contact our Customer Service Manager, Emmie, directly at emmie@afarley.co.uk. Kind regards, A Farley Country Attire.
Posted 1 year ago
“Great service, great price and offers. Will use again”
Helpful Report
Posted 1 year ago
Thank you for your lovely feedback — we’re so pleased you’re happy with the service and value, and we look forward to welcoming you back again 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“I have ordered a number of items now from them and they have been fantastic and I highly recommend them.”
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Posted 1 year ago
Thank you so much for your continued support and recommendation — we’re thrilled to hear you’ve been so happy with your orders 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“The shopping part was easy and straightforward however when the parcel arrived the printed address contained an incorrect postcode which I presume delayed delivery as, again I presume, someone at Royal Mail had handwritten the correct postcode so cannot really answer your delivery question.”
Helpful Report
Posted 1 year ago
Thank you for your feedback — we’re glad you found shopping easy, but we’re really sorry about the postcode error and the delay it caused. We’ll look into this to help prevent it happening again in the future 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Very fast, great work!”
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Posted 1 year ago
Thank you, Andy! We're so pleased to hear that you were happy with the fast service 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Very fast, great work!”
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Posted 1 year ago
Thank you, Andy! We're so pleased to hear that you were happy with the fast service 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“A first class service as always. The sales really are genuine reductions and everything they sell is high quality.”
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Posted 1 year ago
Thank you, Paul! We're delighted to hear your kind words and that you value both our service and genuine reductions 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Awful. I have never received the shoes. I purchased the shoes based on the arrival estimate. Should have arrived last Wednesday (6 days ago). I informed it was for a wedding and time was of the essence. Never received any feedback or answer. Unreliable in my experience and non communicative.”
Helpful Report
Posted 1 year ago
We’re very sorry you didn’t receive your shoes in time for the wedding and for the lack of communication — we understand how frustrating this must have been. Emmie, our office manager, has already reached out to you by email, and the shoes are now out for delivery to you. If you could reply to her message, we’ll make sure you’re kept updated until they’re safely with you 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Lovely trousers … long wait for them …”
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Posted 1 year ago
Thank you for your feedback — we’re so pleased you love the trousers! We’re really sorry for the wait on this order and appreciate your patience 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Love it doesn't do others who have seen me wearing it”
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Posted 1 year ago
We’re so pleased to hear you love it, and that it’s even getting compliments from others too — that’s always the best sign 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“My wife was thrilled to receive her Yard boots, replacing her previous pair that had reached the end of their life. Just in time for the autumn weather kicking in too.”
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Posted 1 year ago
That’s wonderful to hear — we’re so pleased your wife is thrilled with her new Yard boots, and that they’ve arrived just in time for the autumn weather 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Great updates on delivery and arrived the day it said it would cam well packaged and looks great bought as a gift so sure they will love it”
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Posted 1 year ago
Thank you for your lovely review! We're so pleased everything arrived on time, well packaged, and looking great – we’re sure the gift will be very well received 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“This was a purchase for my grand daughter who is mto country events. She was over the moon with my purchase for her as said they are quality and her friends wear them as well”
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Posted 1 year ago
Thank you so much for sharing this! We're delighted to hear your granddaughter was over the moon with her gift and that she’s enjoying such a quality piece, just like her friends 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Product is very good and very pleased that there is a range of leg length as so many trousers are too long. Delivery was lengthy, when you are spending this amount of money on a small package, one would assume faster delivery.”
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Posted 1 year ago
Thank you for your feedback! We're so pleased you’re happy with the quality and fit of the trousers, though we’re sorry to hear the delivery took longer than expected. We’ll certainly take this on board, as we always want our service to match the quality of our products 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Easy to shop, delivery took longer than expected. Returns another story. Can speak to AI but not always helpful, am waiting for directions on returning items which has not been straightforward, also cost to return £8.00! Would actually put me off shopping there in future!”
Helpful Report
Posted 1 year ago
Thank you for sharing your feedback — we’re pleased you found shopping easy, but we’re really sorry the returns process has felt complicated and disappointing. The return charge is in place because we use DPD, a premium courier, which covers the cost of insurance in case anything were to get lost in transit. This is designed to protect you and ensure your items are safely returned to us. We’ll review your comments on the process itself though, as we want it to feel as smooth and helpful as possible 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Product is perfect! Although delivery took some time, I was quickly emailed back being reassured that it was on the way as well as then an apology email which I much appreciated.”
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Posted 1 year ago
We’re so pleased the product is perfect and that our team could keep you reassured while it was on its way — thank you for your patience and kind words 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Having placed several orders with Farley Country Attire, I have consistently experienced exceptional service. Both customer support and delivery have consistently met expectations.”
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Posted 1 year ago
Thank you for your continued support! We're so pleased to hear you’ve consistently experienced exceptional service with us – it really means a lot 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
“Thank you to A Farley Country Attire for responding promptly and delivering a pair of my all time favourite Le Chameau Vierzonord Boots!!!”
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Posted 1 year ago
We’re really sorry for the delay you experienced. Our manager, Emmie, has already been in touch with you by email — if you could reply to her at emmie@afarley.co.uk that would be great. Your order was returned to us by Royal Mail as a full delivery address wasn’t provided, so they were unable to complete the delivery. Once we hear back from you, we’ll make sure it gets back out to you as quickly as possible 🙂 Kind regards, A Farley Country Attire.
Posted 1 year ago
A Farley Country Attire is rated 4.4 based on 5,610 reviews