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A Farley Country Attire Reviews

4.4 Rating 4,864 Reviews
82 %
of reviewers recommend A Farley Country Attire
4.4
Based on 4,864 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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Communication could have been more accurate. Was difficult to find out when the goods would arrive. The chat not is a nightmare to get an answer from. How many times can AI come up with a different draft of the same answer.
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Posted 2 months ago
Jumper arrived happy with item fits well
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Posted 2 months ago
This is an adjustment of my initial review. I have since spoke to the company who have apologised profusely about the delay over the festive period and have advised that they are dealing with all the delays, faith has been restored. My products were delivered well packaged and exactly as described
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Posted 2 months ago
Top quality gear, no complaints at all. The items are of such excellent quality that I don’t intend to shop anywhere else! My only complaint is that delivery time can be quite long in comparison to other outfitters but that aside, really nice stuff
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Posted 3 months ago
Purchased a Peter Millar quarter zip sweater from A Farley. Excellent service and really pleased with sweater. One small criticism is that it was tightly packaged and was very creased.
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Posted 3 months ago
Delivery took a bit longer than I origonally expected, but after a querie got everything sorted.
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Posted 3 months ago
Half my order arrived on time and the one missing from the order arrived on time.
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Posted 3 months ago
Great product good to deal with. If there is a down side then slow delivery. 8 days
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Posted 3 months ago
The boots purchased were exactly as anticipated and the recovery of the initial situation was very efficient, beating your own estimate of the delivery date. I have scored 4 and not 5 becuase you took my order without having the stock to cover it (a website inadequacy) and whilst you claim that you emailed me to inform me of the delay, I have no record of that email. I would certainly buy from you again.
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Posted 3 months ago
Was disappointed at time lapse between ordering and despatch . Was about to contact company. Product did arrive eventually and seems (so far) to be excellent quality
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Posted 3 months ago
Thank you for your feedback, and I’m really sorry to hear there was a delay between placing your order and dispatch — we completely understand how frustrating that can be, especially when you’re expecting a quick turnaround. I’m pleased to hear your item arrived safely in the end and that the quality has met your expectations so far 😊 If you ever need an update on an order in the future, please don’t hesitate to get in touch — we’re always happy to help. Kind regards, A Farley Country Attire.
Posted 3 months ago
Quality product. Very pleased with it. Thank you!
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Posted 3 months ago
Excellent product, price and delivery! However, the 14 emails received for making 1 purchase is somewhat off putting! Maybe process overkill.
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Posted 3 months ago
Thank you for your feedback! We’re really pleased to hear you were happy with the product, price and delivery 😊 We completely understand your point about the number of emails — we appreciate you highlighting this, and we’re currently reviewing our notifications to make them much more streamlined and less intrusive moving forward. Kind regards, A Farley Country Attire.
Posted 3 months ago
Bought a pr of ellon shoes online but too large at size 9.5 so returned to kibworth. Staff there v helpful .
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Posted 3 months ago
Thank you for your review! We're glad to hear the team in Kibworth were able to help you with your return — we really appreciate you popping in, and we’re always happy to assist 😊 Kind regards, A Farley Country Attire.
Posted 3 months ago
Items were as described. Took a little longer than I would have expected for delivery.
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Posted 3 months ago
Thank you for your review! We're glad to hear the items were as described. Sorry the delivery took a little longer than expected — we appreciate your patience 😊 Kind regards, A Farley Country Attire.
Posted 3 months ago
Comfortable, however the insoles can slip.
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Posted 3 months ago
Thank you for your review! We're glad to hear you find them comfortable, though we're sorry to hear the insoles are slipping. If you'd like us to look into this for you or offer some solutions, please feel free to get in touch — we're always happy to help 😊 Kind regards, A Farley Country Attire.
Posted 3 months ago
Great customer service
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Posted 4 months ago
Thank you, Stephen! We're so pleased to hear you were happy with our customer service 😊 Kind regards, A Farley Country Attire.
Posted 4 months ago
Purchased a Black Dubarry handbag for my wife for Christmas. Had already purchased a Walnut one for her. A quality and well priced bag, she will not be disappointed .
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Posted 4 months ago
Thank you for your lovely review! We're so pleased to hear you’ve treated your wife to another Dubarry bag — they really are beautifully made, and we’re sure she’ll be delighted with it 😊 Kind regards, A Farley Country Attire.
Posted 4 months ago
Love my new Ariat rubber boots - so comfortable and look great. However service was slow - ordered on the free 2-5 day postage and they arrived over a week after I ordered them. I even chased them up after 5 days of placing my order as the status on the website still stated ‘order pending’ and I was told that they would be despatched that day.
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Posted 4 months ago
Thank you for your feedback! We’re so pleased to hear you love your new Ariat rubber boots and find them so comfortable. We’re really sorry to hear your order took longer than expected to arrive — that’s certainly not the level of service we aim to provide. We appreciate you bringing this to our attention and will be looking into it to help prevent any future delays 😊 Kind regards, A Farley Country Attire.
Posted 4 months ago
Great website & good customer service. I ordered some ARIAT boots with a 2-5 working day delivery. Day 4 arrived and I had heard nothing about dispatch so I emailed for an update. I received a prompt response about being busy etc etc but was pleased when my boots arrived on day 5 by paid parcel post. So, all good - I just hope that A Farley can upgrade their dispatching process.
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Posted 4 months ago
Thank you for your honest and thoughtful feedback! We’re so pleased to hear you’re happy with your new Ariat boots and that our team were able to respond quickly to your query. We really appreciate your understanding during busy periods and will certainly take your comments on board as we continue improving our dispatch process. 😊 Kind regards, A Farley Country Attire.
Posted 4 months ago
First time I’ve used. Pleased to get 10% off first order
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Posted 4 months ago
Thank you for your review! We’re so pleased you chose to shop with us and were able to enjoy your 10% off — we hope it’s the first of many visits! 😊 Kind regards, A Farley Country Attire.
Posted 4 months ago
A Farley Country Attire is rated 4.4 based on 4,864 reviews