Adrian Flux Reviews

Name: Adrian Flux
Address: East Winch Hall, East Winch, Kings Lynn
Rating: 2.79

2.8 Rating 358 Reviews

49 %

of reviewers recommend Adrian Flux

Company Reviews

Metrics

Info

2.8

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0344 381 6502

Email:

contact-us@adrianflux.co.uk

Location:

East Winch Hall, East Winch
Kings Lynn
PE32 1HN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with A F for many years.On the whole its been a good experience. I have got a bit niggled sometimes when my renewals have come through at silly prices,but when you go on a comparison site and get it for half the price,they match it(or even beat it) but to be fair this last time there was only about a fiver increase from last year,so that was good. Had a bit of a bump recently(hit from behind) and I rang the claim line number and within a couple of hours they'd taken on the case and engaged a solicitor,but progress seems to have staled a little now. On the whole not too bad when you consider how poor some insurance companies are..”

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Posted 10 years ago

“I have been with flux for years and WAS happy with their services until one day a truck from a huge well known logistics firm drove into ME whilst i was STATIONARY at some traffic lights! Then the hassle started once i got home and informed them... THEY insisted on the car must be picked up! Then suddenly they wouldnt give me a courtesy car, after several calls the garage that was doing the work could offer me a car, after NO contact from anyone in 2 weeks i rang them to be told its ok we will ring soon as we know anything a WEEK later i rang again where the snotty bird on the phone told me despite the witness statement i had sent in and all the drivers details i hadnt got a blue number or some rubbish that they must have to claim from foreign firms so basicaly my insurance was going to double in price til they could prove otherwise Despite me being STATIONARY when he drove into the side of my dirty great big landrover oh and btw when i finally had enough after 6 weeks i was told i COULDNT have my car back unless i paid for the recovery that THEY insisted on topped of finally with everything in the car been fiddled with and moved so no i wouldn't recommend flux to anyone!”

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Posted 10 years ago

“We have all of our cars insured through AF and have for a number of years. I often have to query the quoted cost as it is higher than I could get online, and subsequently your staff find a lower quote or reduce the admin cost. All this is so frustrating and a waste of my and your time. I have recently posted a question about the best/cheaper way to insure a 17 year old driver. Your site says replies within 2 days.... I'm still waiting. Oh. One more thing, why can't I insure all of our vehicles together on one policy. (2 daily vehicles and 2 to 3 classic vehicles.) Surprise me and send a reply. Regards Allen Rose-Land 1204allen@gmail.com”

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Posted 10 years ago

“I always receive excellent service from Adrian Flux staff. They are knowledgeable, always polite and helpful. I am purchasing another vehicle and as I need specialist insurance Adrian Flux are my first choice. Well done and thanks.”

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Posted 10 years ago

“I've always found the staff helpful and informative whenever I have dealt with them. Any changes or corrections have been done quickly and with no fuss.”

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Posted 10 years ago

“EXCELLENT INSURANCE COMPANY. VERY HELPFULL OVER THE PERIOD I HAD MY CAR. WOULD RECOMMEND TO OTHERS.”

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Posted 10 years ago

“When first took out policy was dealt with by a pleasant young man who appeared to be quite familiar with the vehicle (Land Rover). Premium quoted was quite acceptable. My only dislikes was being asked to resubmit details of modifications, even though none had been made, other than those already notified (when I first took out the policy) Also, not too happy that card details are/were retained for automatic renewal. Otherwise, no complaints.”

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Posted 10 years ago

“Awaiting next . Quote if Same or lower will take it”

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Posted 10 years ago

“Everything very slow. They rely on us old folk paying money year after year never making a claim. They then charge extra for agreed value and I am advised that it is worth nothing. A no claims discount would be better.”

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Posted 10 years ago

“I have been insured with Adrian Flux for my kit car since building it about 25 yrs ago & have had no cause for complaint.Still competitively priced.”

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Posted 10 years ago

“Premium credit are to clinical and cold”

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Posted 10 years ago

“could offer best price at time of renewal”

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Posted 10 years ago

“I am satisfied with your service but I will raise a couple of points. 1- when I first joined Adrian Flux there was no admin charge fee, 2- although I request my new car insurance documents be posted to me everyear, this is not done so therefore I make a phone call each time to remind them. This year the same thing happened and as I am on holiday in New Zealand at the moment I received no documents from Adrian Flux.”

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Posted 10 years ago

“over the years as being an adrian flux customer, i have been very satisfied with the service you provide. i have been with many insurance companies in the past , but it has to be said adrian flux comes up tops. long may it continue.”

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Posted 10 years ago

“Found that your insurance quote was more than the quotes we got else where!”

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Posted 10 years ago

“I have used Adrian Flux for many years mostly because they insure my Classic Mini which has been modified and therefore needs a specialist insurer. They also offer agreed value policies which is needed for a Classic car. They also insure my normal Daewoo and give me a good price on this each year but only after I have shopped around and found a good deal elsewhere which they then match. I would prefer to have the best deal offered in the first place.”

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Posted 10 years ago

“always been very professional well trained staff , I have never had a problem insuring my classic cars, and when I finally bought my car for everyday use and not having a no claims bonus you came back with a very low quote which was very pleasing, now that's what I call looking after a valued customer. regards Anthony Stuart-Smith”

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Posted 10 years ago

“Very helpful, can always talk to the about price if your renewal is too expensive which is why I've been with them for over 10 years.”

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Posted 10 years ago

“As far as I'm concerned Adrian Flux have always been good. Having said that I have never made a claim, but their last renewal did go up but they did agree to match another quote.”

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Posted 10 years ago

“been with you 10 yrs.....you have always price matched at renewal date...very happy with professional service”

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Posted 10 years ago

Adrian Flux is rated 2.8 based on 358 reviews