Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 816 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 816 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 3rd May 2026

Michael D Lockwood

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful sales department. Very easy ordering online. Haven't used customer support. Let's hope i never have to. Im sure it would be a good experience though”

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Posted 8 months ago

Thank you very much Vivian. I hope you don't have to contact them but Technical are great too :)

Posted 8 months ago

“Really good service on top of everything and really fast response times.”

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Posted 8 months ago

Thank you VERY much for saying so Clara!

Posted 8 months ago

“I purchase a Bambu Lab A1 Combo from Additive X after purchasing a A1 Mini Combo directly from Bambu Lab. The machine was faulty and their after sales were absolutely abysmal. I needed to replace the printer asap as this was a birthday present off his Dad. After seeing the amazing reviews for the team, particularly regarding after sales issues, I reached out to them prior to purchasing. They completely reassured me that I was in safe hands and I purchased straight away. The printer arrived the following day, and (so far) - we have had no issues what so ever. Bambu Lab, on the other hand have still not rufunded us for the returned faulty printer. Would highly reccommend Additive X to anyone and would definately advise anyone looking and considering buying direct not to do so and use this fantastic company instead.”

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Posted 8 months ago

Thank you VERY much for the kind words Vicky!

Posted 8 months ago

“They have a Telephone No. so you can actually talk to a human as apposed to talking with an AI. chat session and they know there business , answered all my questions and put me at ease. Ordered a Bambu P2S combi about midday Monday and it arrived before 10am Tuesday. Great company and i will be using them again.”

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Posted 8 months ago

Thank you so much Paul for saying lovely things!

Posted 8 months ago

“Excellent and helpful service , kept updated about delivery etc throughout.”

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Posted 8 months ago

Thank you very much for the review!

Posted 8 months ago

“Great to deal with.., quick shipping.., gave me a great deal on a new P1S printer, recomended to a freind and had the same purchase experience.. 10/10 Thanks”

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Posted 9 months ago

Thanks very much Gary - for reviewing and for recommending us - much appreciated.

Posted 8 months ago

“Always a pleasure to do business with Additive-X, fast and reliable service every time.”

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Posted 9 months ago

Thank you very much Alan!

Posted 9 months ago

“Fantastic service, very highly recommended”

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Posted 9 months ago

Thank you very much David!

Posted 9 months ago

“Excellent product, speedy delivery. Problem (my fault() speedioly dealt with and refund issued.”

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Posted 9 months ago

Thank you for the review, much appreciated.

Posted 9 months ago

“First authorised Bambu supplier to review P1S prices after release of P2S. Delivered very quickly despite noted as being on back order. The whole experience was very positive.”

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Posted 9 months ago

Thank you for the review John, we really appreciate you taking the time :)

Posted 9 months ago

“The order of printer and consumables was competitively priced and delivered promptly - in my case even more promptly than I had expected forcing me to ask the courier to hold off for a few days!!”

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Posted 9 months ago

Thank you for the review Rob, we like to be fast!

Posted 9 months ago

“Top class customer service,very friendly nothing was to much trouble fast delivery.”

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Posted 9 months ago

Ah that's a lovely review, thank you Michael!

Posted 9 months ago

“What is there to say.., Additive X gave me a great deal on my new fantastic P1S, they were really helpful and easy to deal with and quick to ship.., the machines quality prints have truly amazed me for a FDM machine... Thanks”

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Posted 9 months ago

We love a happy customer! Thank you very much for the review

Posted 9 months ago

“Cheapest online ( that I could find in a hurry) fantastic customer service and lightning fast delivery by DPD next day . What more could you ask for !!”

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Posted 9 months ago

Thank you very much Nick! Pleasure doing business with you.

Posted 9 months ago

“Ordered a H2D engineering bundle with them, showed up next day perfectly packaged. Had a slight issue with the AMS 2 pro but they responded quickly and after 3 hours from the initial email showing the problem on the screen and a new part has been sent out. Fantasitc customer service.”

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Posted 9 months ago

Thank you very much for the kind review. Enjoy printing with your H2D!

Posted 9 months ago

“Great company and very good service came well packed with no issues at all.”

Additive-X Ltd 5 star review on 21st October 2025

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Posted 9 months ago

Thank you Lee, happy 3D printing!

Posted 9 months ago

“Excellent customer service as I wanted my H2S delivered on a certain day other than their usual next day delivery. It was no problem for them and it arrived as planned! I’ve had several dealings with Additive-x and can only describe them as a five star company!”

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Posted 9 months ago

That is a really kind review, thank you very much!

Posted 9 months ago

“Was very helpful over the phone”

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Posted 9 months ago

Thank you James, we try!

Posted 9 months ago

“Good price. Excellent communication and fast delivery. What's not to like? Can't speak for the product as it's staying in it's box until Christmas 😁”

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Posted 9 months ago

Thank you for the nice review Colin! How are you going to be able to wait till Christmas?!!!

Posted 9 months ago

“Thank you, all arrived very fast and allowed me to get back to printing next day.”

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Posted 9 months ago

Hurray! No-one wants to have a day without 3D printing!

Posted 9 months ago

Additive-X Ltd is rated 4.9 based on 816 reviews