Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 769 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 3rd May 2026

Michael D Lockwood

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a mistake with one of my online orders so I phoned Additive-X and spoke to a guy called Ian . He was very helpful and got my order sorted out then phoned me back to inform me that everything was sorted out . I received my order the next day and it was all correct and in good condition .”

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Posted 1 year ago

Thank you for leaving a review, we are sorry about the mistake but glad it got sorted out. Thank you for choosing Additive-X and happy printing!

Posted 1 year ago

“Excellent service and prompt tracked next day delivery for my Bambu Lab P1S. I will definitely be using them in the future.”

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Posted 1 year ago

Thank you for leaving us a review! We are so happy that you would use us again. We also hope you like the P1S, thank you for choosing Additive-X and happy printing.

Posted 1 year ago

“It was through great experiences purchasing printers and consumables for work, I decided to purchase a personal printer with accessories. Apart from the poor DPD delivery leaving it all in the hedge outside without a signature, I would thoroughly recommend Additive X for all your printing needs. Thanks Team”

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Posted 1 year ago

Thank you for leaving a review! We are glad you had a good experience with us. We are sorry to hear about the DPD issue, how frustrating for you.

Posted 1 year ago

“Not someone to normally leave reviews, but I have been really impressed with their service. Spent an hour on a video call to answer all my questions to make sure the machine did what I wanted before buying, machine arrived the next day and there's someone immediately available to help on the phone if there are any problems. So far extremely impressed. I run 14 other 3D printers and am already thinking about how I can replace those with stock from Additive-X.”

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Posted 1 year ago

Thank you for taking time and leaving us a review, we appreciate it especially if you don't normally do reviews! We are so happy you are impressed with us and we will gladly help you replace your fleet. Thanks for choosing Additive-X and happy printing!

Posted 1 year ago

“I chose Additive-x because of the excellent reviews I read and I was not wrong the service and response has been second to none. I bought a Bambu lab A1 Combo.”

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Posted 2 years ago

Thank you for leaving us a review we are so glad you chose to buy with us! Happy printing we hope you enjoy your A1 Combo.

Posted 2 years ago

“I ordered a printer knowing it wasn’t in stock, the team emailed me straight away to apologise for the item not being in stock and to inform me of a predicted delivery date. Very professional, would definitely buy from them again 👍”

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Posted 2 years ago

Thank you for leaving us a review! We are glad you would buy from us again! Thanks for choosing Additive-X and happy printing (if it has arrived)

Posted 2 years ago

“Had the items I wanted in stock, sent the items straight away. BRILLIANT”

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Posted 2 years ago

Thank you for leaving us ar review, we are glad we had everything you wanted in stock. Thank you for choosing Additive-X and calling us 'brilliant' happy printing!

Posted 2 years ago

“Have yet to use the filaments but I love the colours which I've yet to see elsewhere. Prices are competitive and delivery was prompt. I'm sure I will be a regular.”

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Posted 2 years ago

Thank you for leaving a review, we love the the colour range from Polymaker you won't be disappointed! Thank you for choosing Additive-X and happy colourful printing.

Posted 2 years ago

“Very swift and efficient service, keeping me well informed ar every step. Highly recommended”

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Posted 2 years ago

Thank you for leaving a review! We are so glad you were happy with our service and very happy you would recommend us! Thank you for choosing Additive-X and Happy Printing!

Posted 2 years ago

“Ordered some desiccant packs. Good product and as not identical to originals contacted customer support who raised a query for me. Tech support called within the hour to give advice and answer the query. Great service.”

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Posted 2 years ago

Thank you for leaving a review, we are sorry you didn't get the exact product but glad our tech support could help you out. Thanks for choosing Additive-X and happy printing!

Posted 2 years ago

“Prompt reply from website, very good service, next day delivery”

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Posted 2 years ago

Thank you for leaving us a review, we are glad you were happy with our service. Thanks for shopping with Additive-X and happy printing!

Posted 2 years ago

“Good response and better service”

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Posted 2 years ago

Thank you for leaving a review, and glad you had a good service from us. Thank you for choosing Additive-X and happy printing!

Posted 2 years ago

“I recently purchased a Bambu Lab P1P printer and had a fantastic experience thanks to Rachael. She was incredibly attentive, providing clear and helpful responses to all my questions. Rachael patiently listened to all my details and ensured I had all the information I needed. Exceptional customer service!”

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Posted 2 years ago

Thank you for taking the time to leave us a review! We are so glad you had a fantastic experience, Rachael is pleased and says thank you. Thanks for choosing Additive-X and happy printing.

Posted 2 years ago

“Poor customer service. I will go for the official Bambu lab store instead of resellers.”

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Posted 2 years ago

“What an amazing company! they are without a doubt 150% in customer service and support. We have purchased a few of the Bambu Machines from them and the delivery is very quick. Highly recommend this company.”

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Posted 2 years ago

Thank you for leaving a review! Also thank you for saying you would recommend us we really appreciate it. Thank you for choosing Additive-X and happy printing!

Posted 2 years ago

“what can i say, this place is a blessing. been wanting a bambu labs printer for awhile but was put off buying one from bambu themselves as the customer service is pretty bad, so i did a search looking for somewhere in the uk that supplies the bambu printers, and these turned up and less than an hour away from me BONUS!, So i did abit of research and looked at their outstanding reviews across a few platforms. I gave them a ring and spoke to a member of the team (sorry forgot your name) who put me at ease straight away regarding my concerns for customer support. I was even offered a tour around the showroom and workshop when i came to collect my printer. Well i placed my order for my P1P and arranged to collect the following week. so took time off work and invited my friend to come along, We was met in reception by a young lady who then introduced us to the same team member i spoke to on the phone, he took us into the showroom and for a good 45min myself and my friend was blown away by the various different printers on show and what they can do, also we didnt feel like we was rushed around he took time to explain what every different machine did. This company is bigger than you think and wether you are just buying a £500 printer or a £60000 printer, you get the same level of customer service no matter what. What more could you ask for. So first off thank you so much for making me at ease with my purchase and thank you for taking time to show me and my friend around, it was a pleasure to meet you and a pleasure doing business with you. I will see you in a few months for my AMS upgrade xx”

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Posted 2 years ago

Thank you so much for leaving us such a nice review! We are so glad you came to us to buy your printer and we could help make your buying experience easier. Thank you so much again for choosing Additive-X and happy printing!

Posted 2 years ago

“Very good service, will buy from this company again.”

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Posted 2 years ago

Thank you for leaving a review! We are so glad you like our service and very happy you will buy from us again! Thanks for choosing Additive-X and happy printing.

Posted 2 years ago

“I have purchased a few times from Additive-X now after trying 2 other companies who supply Bambu Lab in the UK. I was let down by both companies, badly by 1 which could have cost me a lot of money. I run my own 3D printing business and I know I can rely on Additive-X to deliver everytime. Well done”

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Posted 2 years ago

Thank you so much for your lovely words. We are so glad you know you can rely on us! Thank you for choosing Additive-X and happy printing!

Posted 2 years ago

“For my latest 3D printer I chose Additive-X. After reading a few excellent positive reviews they appeared to be a reputable company that offers top-notch 3D printers, including the Bambu P1s. Additive-X's dedication to customer satisfaction ensures a positive experience for both beginners and experienced users. Overall, Additive-X sets a high standard in the 3D printing industry with their innovative and reliable products. Very highly recommended.”

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Posted 2 years ago

Thank you so much for your lovely words we are so glad you chose us! Happy printing.

Posted 2 years ago

“Super fast and efficient service. Exceptionally professionsl.”

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Posted 2 years ago

Thank you for leaving a review, glad you like our service! Happy printing and thanks for choosing Additive-X.

Posted 2 years ago

Additive-X Ltd is rated 4.9 based on 769 reviews