Additive-X Ltd Reviews

Name: Additive-X Ltd
Address: College Business Park, Kearsley Road,, Ripon, Ripon
Rating: 4.90

4.9 Rating 769 Reviews

98 %

of reviewers recommend Additive-X Ltd

4.9

Based on 769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Additive-X Ltd:

Additive-X help organisations embrace 3D printing through a range of products and services.

Visit Website

Phone:

01765 694 007

Email:

sales@additive-x.com

Location:

College Business Park, Kearsley Road,,
Ripon
Ripon
HG4 2RN

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Additive-X Ltd 5 star review on 3rd May 2026

Michael D Lockwood

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Additive X is a brilliant company who had what I needed for my Christmas 3d printing projects.”

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Posted 2 years ago

Thank you for leaving a review! We are glad we had everything you needed. Thank you for choosing Additive-X and happy printing!

Posted 2 years ago

“Unbelievably impressed with the quick shipment of my order and excellent customer service. I had my printer within a day or so of ordering. Will be a repeat customer of Additive-X.”

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Posted 2 years ago

Thank you so much for leaving a review, we are so happy your order arrived quickly and so glad you will be a returning customer! Thank you for choosing Additive-X and happy printing!

Posted 2 years ago

“Excellent service technical assistance and delivery.”

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Posted 2 years ago

Thank you for leaving a review we are glad we were able to help you with your technical requirements. Thank you for choosing Additive-X and happy printing!

Posted 2 years ago

“Very helpful, good stock and very quick delivery so minimal downtime.”

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Posted 2 years ago

Thank you for leaving a review, we are glad your order cam quickly and we are so glad there was minimal downtime for you. Thank you for choosing Additive-X and happy printing!

Posted 2 years ago

“If Apple made a 3d printing company, Additive X would be it. In that, I mean the great parts of Apple.... I bought my Bambu Labs X1 Carbon from them in October 2023, rather than directly from the British arm of Bambu Labs and it was the best decision I have made in a long time. Bambu is a fast growing company, however their customer support arm hasn't grown at the same speed. That's where Additive X comes in. Last week I had a fan burn out, which in turn made the hot end disintegrate. This obviously put the machine out of business. I tried to get in touch with Bambu, however the usual, ('we are experiencing a busy period at the moment') and after two days of waiting, I decided to get it touch with Additive X for some help, as I am in mid print on an order and can't afford the wait time. Now usually after the first thirty days, It becomes a manufacturer problem, but Craig from the Technical Dept was on it in a flash. After trying to help on the phone he decided that a hands on approach would be better and seeming's he was travelling south that day from Ripon to Oxford he would call in on the way and sort the problem himself. Oxford is on the centre west of England, Norfolk is not.... so this was a massive result for me as he was travelling miles out of way to get me up and running again. The fact that we are both ex military may have been a factor, but hell, what a bloke! Within four hours of me speaking to him my printer was up and running again, with all parts replaced. Normally I would have had to wait for the parts to arrive from Bambu, but not with Additive X, the parts came from stock, so I can't thank them, (especially Craig), enough. If you buy directly from Bambu, you get six months of cheaper filament, however the service from Additive X, FAR OUT WAYS the filament thing and anyway, Bambu's filament is not that cheap in comparison to others. I will one hundred percent be buying more from Additive X, such as a further AMS, when more stock arrives. In short, don't buy direct, BUY FROM ADDITIVE X.”

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Posted 2 years ago

Thank you so so much for your lovely and meaningful words, they mean so much to us and have really made our and Craig's day! We are so happy you chose us and that you will continue to. Again thank you for choosing us and happy printing - glad your printer is back up and running!

Posted 2 years ago

“Online ordering was easy. Delivery very prompt and communication was excellent”

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Posted 2 years ago

Thank you for leaving a review! We are so glad you found our site easy to use. Thank you for choosing Additive-X, happy printing!

Posted 2 years ago

“The team at Additive-X are a 5 star crew. They have really good knowledge of the industry and provide excellent customer service. Fast delivery and very understanding of needs. I would highly recommend their services”

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Posted 2 years ago

Thank you for your lovely words and for taking the time to leave a review. We are happy that we were able to help you and that you got your parcel quickly. Thank you for choosing Additive-X, happy printing!

Posted 2 years ago

“Excellent service, fast shipping. The only place I could buy the Bambu obxidian nozzle! Thank you!”

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Posted 2 years ago

Thank you for leaving a review we are glad you like our service and even better that we are the only place you could get what you want! Thank you for choosing Additive-X, happy printing!

Posted 2 years ago

“Additive-X WOW,order Twice from them and what a Amazing Service. Very helpful Team of people, friendly, Very Knowledgeable on the products they sell, asked for some information and was given the right one without any sales pressure. Have recommended to friends and colleagues Quick, Easy and efficient order process. Good/friendly communication. Quick delivery. Special Thanks to Elaine Rutledge and Ian Smith and of course all the other team members THANK YOU SO MUCH”

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Posted 2 years ago

Thank you so much for your lovely words and for taking the time to leave a review! We really appreciate your kind words and so glad you were happy with our service and staff knowledge.

Posted 2 years ago

“Great prices, easy to use site, and very fast delivery.”

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Posted 2 years ago

Thank you for taking the time to leave us a review! We are glad you find our sit easy to use and glad your products came quickly!

Posted 2 years ago

“I’ve ordered an upgrade kit for my bambulab P1P around busy Christmas time so expected it to take some time, I was wrong, the parcel was shipped almost immediately and arrived nice and quick. Not to mention the price was more then competitive! Link to the store landed in my favourites and i will definitely return for more stuff! Thank you for the amazing service guys! Seb”

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Posted 2 years ago

Thank you so much for leaving such a nice review! We are so happy you will return and glad your parcel arrived quickly!

Posted 2 years ago

“New to 3D printing (just got Bambu X1 combo) and struggled with supplies. Additive-X had the stuff in stock, order process worked and all arrived on time and in good order. Can’t ask for more than that. Paul”

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Posted 2 years ago

Thank you for leaving a review. We are so happy we had the stuff in stock for you, happy printing!

Posted 2 years ago

“I've had a few orders now from Additive X of Bambu Labs PLA filament, a great product with great service”

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Posted 2 years ago

Thank you for leaving a review! We are so glad you are happy with our service and the products!

Posted 2 years ago

“Brilliant service, fantastic prices and stock. Not quite sure how, but they seem to have better stock of Bambu filament than Bambu themselves!”

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Posted 2 years ago

Thank you for taking the time to leave a review! We are so happy with your feedback and glad we had the right stock for you.

Posted 2 years ago

“Order placed at 15:34, arrived less than 24hrs later. Fantastic service!”

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Posted 2 years ago

We are so glad your order arrived quickly and you like our service! Thank you for taking the time to leave a review, happy printing!

Posted 2 years ago

“Great product, quick delivery and most importantly easy to order on the website.”

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Posted 2 years ago

We are pleased that you are happy with your product and glad you had an easy experience with our website! Also thank you for taking the time to leave a review.

Posted 2 years ago

“Excellent proactive customer service. Items delivered promptly and exactly as described. Would definitely use again and happy to recommend!”

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Posted 2 years ago

Thank you for taking the time to leave a review! We are so happy that you would come back and recommend us we really appreciate it!

Posted 2 years ago

“Had an issue with the order, but the team resolved it super quick and got a replacement sent out to me. Very happy with service.”

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Posted 2 years ago

We are sorry to hear you had an issue with your order. But we are glad the issue was able to be resolved quickly for you.

Posted 2 years ago

“I cannot express how happy I am with my new Bambulabs P1S, but the real hero is Additive X customer experience. The staff are helpful above and beyond and always happy to assist. Buying the printer was alot easier knowing that I have full support for the future of the printer. Special thanks to Rachel”

Additive-X Ltd 5 star review on 30th November 2023

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Posted 2 years ago

Thank you so much for your lovely words! We are so happy that you were happy with our service. It makes our day knowing your buying journey was made easier by us!

Posted 2 years ago

“Amazing service. Cant recommend them higky enough. Professional and helpful. The technical depth are 2nd to none”

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Posted 2 years ago

Thank you so much for your lovely review! We are so glad you are happy with our technical support, we are also so pleased you recommend us!

Posted 2 years ago

Additive-X Ltd is rated 4.9 based on 769 reviews