Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,922 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent product and service. Thank You.”

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“Good job!, my order arrived very quick and was packaged very securely”

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“Quality product received very quickly”

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“Excellent service and particularly impressed with the uploading of photos for inclusion in my frames....”

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“Very prompt delivery and packed really well. The frame is even better than hoped....very pleased.”

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“Yes these frames are not cheap, but they are fabulous, very classy and great quality! Service from Addison Ross was fabulous ordered Sunday and delivered free Tuesday complete with my chosen photograph - superb! :) I won’t hesitate to use again.”

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“Purchased marquetry photo frame, excellent product, arrived beautifully packed, next day delivery. Perfect!”

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“Very happy with the photo frame really lovely and fast. friendly service thank you.”

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“Excellent service, really stood out from confirmation of order to courier timed delivery for a relatively small order. The packaging was also excellent and very well presented. I had cause to contact them via their website regarding a subsequent order I placed and they responded very quickly out of hours! They come across as a quality, high class retailer and I’d definitely shop with them again.”

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Dear Moira Thank you very much for your lovely review! We really appreciate it! Kind regards Sarah

“Excellent service. Delighted with the lacquered frame. Will definitely use Addison Ross again.”

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“Great service. It was really easy to upload a photo and it has turned out perfectly. I'm very happy with the photo frame, which arrived quickly and packaged well, in a gift box. I'll definitely be using Addison Ross again.”

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Many thanks for your review! We're so pleased you're happy with your purchase and look forward to hearing from you again soon! Regards Sarah

“Lovely products which are beautifully packaged, prompt and friendly service - very glad I stumbled across Addison Ross!”

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Thank you so much and we're thrilled you stumbled across us as well! Sarah

“Very nice frame at a good price. Well packaged. Lovely gift. Would buy from AL next time I need a frame.”

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“The frames are very nice but one of the rear glass panels was cracked in the corner and a small plastic corner put over it to hold it in place. I only noticed it as I chose to change the picture. I think this is pretty shabby to treat returning customers this way.”

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Dear James We're so sorry to hear about the breakage, we have investigated further and it does appear that this occurred during transit with DPD as the plastic corners are placed on these frames to prevent damage, we would never send out a broken or repaired frame intentionally and as we had framed your photo this had given us a chance to further check the item. We are more than happy to send you out a new one and will be in touch directly to arrange. Please accept our sincere apologies. Kind regards Sarah

“Beautiful photo frame enhanced by the ability to upload your photo and have it in the frame when it arrives - beautifully packaged and arrived very quickly. Makes an excellent gift idea too. Very pleased.”

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“I have recently had the great pleasure of dealing with AR. I was able to download photographs directly into my chosen frames; a hugely time efficient service and great way to organise family Christmas presents. The frames, which are all beautiful and well crafted, arrived very promptly and well packaged. The photos were of a very high quality. A professional, very efficient company that I am now recommending to all my friends!”

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“Ordered six photo frames on Tuesday 12th November. Arrived Thursday 14th November in excellent packaging and delivered in exact accordance with my instructions. Beautiful frames. Exceptional service. Highly recommend.”

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“On time and well packaged. First class service”

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“Beautiful frames and excellent service. All frames were packaged very well.”

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“Absolutely beautiful high quality frames, photos look wonderful in them - extremely quick delivery and boxed so would also make a lovely gift”

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Addison Ross is rated 4.8 based on 2,922 reviews