Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,905 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“Good products, excellent service and all in all a very good company to deal with. Would definitely recommend to my friends.”

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“Very nice silver plated frame delivered promptly, well wrapped up, and reasonably priced. Would certainly return to Addison Ross for more frames.”

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“Beautiful product with excellent free prints and delivered on time within a one hour time slot Great service”

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“Beautiful frame for my daughter’s wedding photo. Perfect colour to complement my sitting room. A quality item, would recommend.”

Addison Ross 5 star review on 23rd January 2022

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Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

“Really good! Photo printed well, is going to make a lovely gift.”

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Thank you very much for your very kind review we really appreciate you taking the time for us. Kind regards Sarah Ross

“I like the style they represent but I am not satisfied with the quality and the user experience of the items. The scented candle promised orchards of Sicily but I can only notice a smell of something I would describe as soapy. Also, the overall appearance of the item does not justify the rather high price. The second item is a bedside clock. It should be silent but started ticking eventually a few months after the purchase. In my opinion it is also hard to read the time, as the clock's hands have a weak contrast to the background and to each other.”

Helpful Report

I'm so sorry you were not happy with your order, if you could email us with the order number we would be more than happy to refund your candle or send you an alternative fragrance. With regards to the clock, this sounds like you may have been mistakenly sent older stock without the silent sweep movement as it should definitely not start ticking audibly at any time, could I ask that you confirm if the hands are sweeping or in fact ticking around, very happy to send you a replacement. Kind regards Sarah Ross

“Absolutely amazing products, delivery and customer service, I just cannot fault anything. Thank you so much”

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“Gorgeous products and very helpful customer service. I know I can always rely on them to deliver beautifully-wrapped gifts to my family and friends.”

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“I purchased a Marquetry picture frame from Addison Ross and it is top quality. My order was delivered in line with the estimated delivery time. It was securely packaged in an impressive box. Previously I have purchased Marquetry picture frames (4) from Addison Ross and they have all been top quality. The description of the frames and their colour match the details given on the web site.”

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“Loved the clock I purchased which arrived nicely packaged within a couple of days of ordering”

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“Very good in all aspects”

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“Very prompt delivery and good quality product”

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“Frames feel luxurious quality, such pretty colours that really show off the photos beautifully.”

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“High quality silver frame. Easy to order. Next day free delivery - perfect Thank you”

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“Excellent service! Well packaged and great frames. The new screws to secure the pictures and backing are good but maybe a little tricky if you had arthritic hands.”

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“Excellent company parcel arrived well packed within one day of ordering. The photo frames are lovely I am very happy with them. Would recommend this company.”

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“Easy website to use and ordering process. Speedy delivery with regular updates. Package was beautifully wrapped within a lovely striped box. Professional 5 star company. 4 for 3 offer made the transaction even better.”

Addison Ross 5 star review on 10th January 2022

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“Arrived sooner than expected. Clock was exactly as advertised - silent.”

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“Had a Problem they sorted it ASAP great Great Frames- you get what you pay for.”

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“Absolutely beautiful! So pleased, the photo frame is so elegant.. really lovely and looks beautiful with the photo you had printed...would definitely recommend..thank you Lisa”

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Addison Ross is rated 4.8 based on 2,905 reviews