Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.82

4.8 Rating 2,912 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

Write Your review

Tell us how Addison Ross made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The frame was lovely but sadly the photo I uploaded wasn’t included so took the shine of the gift.”

Helpful Report

We’re so sorry you missed your photo, we’ve checked your order and it appears you uploaded it after you’d confirmed the frame to your cart so it didn’t come through. If you would like to email a copy with your order number we’re more than happy to print and send it to uou. Kind regards Sarah Ross

“The grey croc square silent clock is rather cute and exactly what we were hoping for. It is cleverly designed and uncomplicated and would make an ideal gift for anyone. However, it now has a place in our home and is ideal on top of the bedside cabinet. The key was the silent option. It looks rather smart too !”

Helpful Report

“My frame with photo arrived the very next day and was very well packed. Excellent customer service and value for money with free delivery.”

Helpful Report

“Absolutely beautiful frame. I’ve never had an enamel frame before. I wouldn’t buy anything else now.”

Helpful Report

“Excellent service. I wanted to change my order after placing online and the staff were so helpful.”

Helpful Report

“Excellent service … frames beautifully wrapped… very good quality.. exactly what I wanted . Would definitely recommend Addison Ross.”

Helpful Report

“While the photo frame is just what I needed - the packaging was excessive . I have to deal with its recycling / disposal !!!!”

Helpful Report

Thank you very much for your kind review, we apologize for the amount of packaging, this is something we are constantly reviewing, our priority is of course to make sure the product reaches you in immaculate condition and as most of our products include glass which can be broken easily in transit it's difficult to scale that back however we will continue to keep an eye on this. Kind regards Sarah Ross

“Absolutely beautiful notebook beautifully packaged too would definately buy again would make a beautiful gift xx”

Helpful Report

“Very pleased with this neat frame in rose gold finish. Clean, simple lines; good materials; well presented and very efficiently shipped. A perfect little gift for a golden wedding.”

Helpful Report

“simple to order, efficient, and kept informed throughout process”

Helpful Report

“Excellent product fast service couldn't be more pleased”

Helpful Report

“Very good Kept informed and arrived on time...great packaging”

Helpful Report

“Ordering was easy, delivery quick and on time and the product was good quality. Many thanks.”

Helpful Report

“The high quality frame with photo upload was the perfect gift for my parents’ wedding anniversary! Beautifully presented too! Thank you.”

Helpful Report

“We ordered four frames of various sizes and colours and added our photos to the order. This was a very easy process, with easy instructions to follow. Our frames arrived are a few days and were very well packaged in good boxes. The frames are beautiful and the photos well produced. Very pleased with our purchase and will use this company again.”

Helpful Report

“Excellent company to deal with, I forgot to use my discount code 4 for 3 and they sorted it immediately sending on as a separate package. Quality products too.”

Helpful Report

“Very please with my silver frame its beautifully designed and well worth the money Fast delivery in a good solid box Would definitely recommend”

Helpful Report

“Excellent customer service, swift delivery and good quality frame.”

Helpful Report

“Very satisfied with the product and delivery”

Helpful Report

“Beautiful quality frame, arrived quickly and packaged really nicely. Only thing I would note is that the frame was actually 7.5x9.5” rather than 8x10” which meant I had to get my mounted artwork resized.”

Helpful Report

Addison Ross is rated 4.8 based on 2,912 reviews