Addison Ross Reviews

Name: Addison Ross
Address: Berwick Rd Wooler Northumberland UK, ,, Berwick Rd Wooler Northumberland UK, ,, Wooler
Rating: 4.83

4.8 Rating 2,914 Reviews

95 %

of reviewers recommend Addison Ross

About Addison Ross:

Addison Ross Limited is a UK-based, family-owned company specializing in luxury photo frames, clocks, lacquered trays and boxes.

Visit Website

Phone:

(0)1668 281014

Email:

sales@addisonross.com

Location:

Berwick Rd Wooler Northumberland UK, ,,
Berwick Rd Wooler Northumberland UK, ,
Wooler
NE71 6AH

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Addison Ross 1 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality frames. I will be buying a few more as presents. Worth the money.”

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“Excellent service from Addison Ross and very pleased with the photo frames. Thank you.”

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“Beautiful frame which arrived very quickly. Thank you.”

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“The only place I buy frames from now! I came across Addison Ross on my favourite interior designers page Sophie Patterson and could not be more pleased. The frames are absolutely beautiful and amazing quality, I love how easy it is for me to upload my picture for my frame and again this is amazing quality. They come beautifully gift boxed which I love as I am a sucker for packaging and on top of this their customer service is amazing! My discount code had not gone through when I place my order for my second frame and they came back immediately and refunded me the code difference straight away! I am not one to write reviews but this is honestly one of my favourite shopping experiences online if not the best!”

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Thank you so much Danielle, what a lovely review, we will definitely pass it on to all the relevant people, so pleased you found us! We're also big fans of Sophie Patterson! Sarah Ross

“Very Pleased Exactly what we wanted and delivered early: 2 days”

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“Almost pointless adding my review to the already many five star comments. The customer service of this company is 2nd to none. They are delightful people and make wonderful products. A number of companies that have crossed my path could take lessons on how to treat the customer!”

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Dear Moira Thank you so much for your very kind review, I can't tell you how much we appreciate it and I've shared this with the whole team! Kind regards Sarah Ross

“Beautiful frames just as displayed on the web. Excellent and speedy service, frames were dispatched on the same day and were in South Africa within 3 days. I couldn't be more happier.”

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“Great product, great delivery”

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“Beautiful quality, fast delivery! Wonderful company to deal with. Thank you so much”

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“I love Addison Ross frames, great value and always look so smart. Recently framed one of my daughters' weddings.... Will always be back for more. Great product, great service and with the 4 for 3 - great value too”

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“EXCELLENT PROMPT SERVICE, MY PICTURE ARRIVED VERY PROMPLTLY, ONE DAY EARLIER THAN EXPECTED. GREAT CUSTOMER SERVICE BY PHONE.”

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“Great service and lovely product.”

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“The gold bamboo picture frame was as part of a golden wedding anniversary gift and was nicely presented and packaged. Delivery was prompt and the package arrived safely and at the scheduled delivery time. Excellent service throughout. Thank you.”

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“beautiful product. Just as it looks on the web site. Speedy service. would recommend to others”

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“Clocks when received were excellent quality with free delivery .”

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“Thanks Addison Ross for a personal and helpful service with finding the right photo frame for a special photo. Special thanks to Kimberly for going the extra mile.”

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“Beautiful photo frame bought as a birthday gift, and excellent delivery service.”

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“Really impressed. Very fast delivery. Superbly packaged and great quality item. Thank you.”

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“The Frame was everything I had hoped for, in quality and design. It was well packed and arrived on time. However the glass was broken and there were no marks on the box showing damage. This did not bother me too much as I intend to fit non reflective glass anyway. A very nice stylish photo frame.”

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Dear Edward, Thank you so much for your kind review, I'm sorry the glass was broken, we're more than happy to send out a replacement today. Kind regards Sarah Ross

“I absolutely love AR picture frames. I’ve purchased 3 now in the last year. And I love the that we can add a photo to the frame. I get so excited when I place an order! ❤️🙏”

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Thank you very much for your very kind review we really appreciate you taking the time for us and we’re thrilled to hear that! Kind regards Sarah Ross

Addison Ross is rated 4.8 based on 2,914 reviews