Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 864 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“50L roll top bin arrived in good time. Replacement for very old long-lasting similar, but yellow, bin. A bit disappointed you no longer sell yellow bins but the cream one is just fine, and a very reasonable price. Delivered by a courier? in a car, not a van...”

Helpful Report

Posted 2 years ago

“I have used Superdry mop heads for washing kitchen floor & found them very good. Kitchenware also very good. However we have had 2 collapsable washing baskets which started to crack after about 6 months use so will not be buying them again. Generally we have found Addis products very good.”

Helpful Report

Posted 2 years ago

“Placed order with extra information in the appropriate box on Order form. That was not read or ignored and so wrong goods sent out. A bit annoying however a very fast response from message to customer services and all now resolved”

Helpful Report

Posted 2 years ago

“I wanted spare under sink shelves. I sent an email to customer services. By the weekend I received a parcel of 4 shelves. It was a very good service.”

Helpful Report

Posted 2 years ago

“very efficient service”

Helpful Report

Posted 2 years ago

“I needed to ask a question before I bought a cover for an Addis rotary clothesline. Did this by live chat and had a quick and useful reply leading to an order that was dispatched promptly. And the cover was the right one for our line!!”

Helpful Report

Posted 2 years ago

“I’m happy with my washing up brushes. I wanted the ones with suckers on the end which are convenient for storage. I am hoping they will have a long life.”

Helpful Report

Posted 2 years ago

“I love the line so easy to use and it’s nice to have a cover for when not in use to keep the lines clean”

Helpful Report

Posted 2 years ago

“Have tried other bins but nothing compares to the quality of Addis.”

Helpful Report

Posted 2 years ago

“Good service and good product”

Helpful Report

Posted 2 years ago

“The laundry basket replaced the exact same model that was over 20 years old. Couldn’t find it on any retail site or Amazon so ordered direct from Addis. Excellent service and price for a brilliant item”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

“Excellent product and service, the best quality I have bought.”

Helpful Report

Posted 2 years ago

“Addis responded promptly and pleasantly to replacing kitchen bin that arrived damaged.”

Helpful Report

Posted 2 years ago

“Exactly what I was looking for”

Helpful Report

Posted 2 years ago

“Have bought various Addis items since 1976, it is now 2022, this says it all. Still have and use a colander bought in the 70's, looks as good as new, but like to change the washing bowl and drainer frequently.”

Helpful Report

Posted 2 years ago

“Excellent delivery service and quality products - thank you!”

Helpful Report

Posted 2 years ago

“I have given a 4 because my original order did not arrive (minus one star to Hermes/Evri) - a pain because it was a washing-up bowl for my elderly mother who finds it difficult to shop & lives 200 miles away- however, a call to your customer service centre fixed all that. Ryan sent out a new one immediately by DPD & saved the day (5 stars). Many thanks.”

Helpful Report

Posted 2 years ago

“Fast delivery but only 1 pcs of two arrived. One phone call to Customer Services and balance of order was immediately shipped and arrived 2 days later. Overall, impressed with prompt reaction to short shipment issue.”

Helpful Report

Posted 2 years ago

“Perfect size for my new kitchen drawers. Great that you can adjust the sides to suits your needs for different utensils . Lovely colour and quality.”

Helpful Report

Posted 2 years ago

Addis Housewares Ltd is rated 4.5 based on 864 reviews