Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 778 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 778 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 16th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought several of these drainers over the years as the style looks good in my kitchen. After quite a while it tends to rust a little and that is when I replace. Good order and delivery process.”

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Posted 4 weeks ago

“Shirt master ironing board cover. Very good but not easily available. It would be nice to know you will continue to stock this item.”

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Posted 1 month ago

“Delivery slow and needed a signature (for a plastic washing up bowl!) item well made and exactly what I expected so happy with my purchase”

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Posted 2 months ago

“improve as your provider of quality yarns?”

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Posted 3 months ago

“The product i brought was an ironing board cover the cover quality is really good the only thing for me is the the quality on the cord and the little clip is a bit flimsy the the price”

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Posted 5 months ago

“I bought it to replace one the same that I like and it has lasted really well”

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Posted 5 months ago

“Quality product. Excellent customer service”

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Posted 5 months ago

“Purchase of an Addis bowl I already owned. Quality still remains good.”

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Posted 5 months ago

“Arrived quickly with no fuss”

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Posted 5 months ago

“item arrived early, was as described and is fine”

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Posted 5 months ago

“I bought 4 of the battery operated soap dispensers and although I am happy with them they have stopped dispensing the foam the first time you put your hand underneath and you need to do it a second time which is a shame. A few other items I have purchased have been fine”

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Posted 5 months ago

“Great product, delivered quickly. Unfortunately the parcel had been squashed a little and one bowl had two very small white marks on the handle where it had been stressed. Not a big problem but a shame.”

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Posted 5 months ago

“Quality as expected - excellent. The delivery time leaves a lot to be desired.”

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Posted 6 months ago

“The bowl is absolutely brilliant. Made of sturdy material and easy to keep clean. Great. The drainer is a bit of a disappointment. I needed to get one to fit the draining board so my choices were limited. My previous one was Addis and was great. This one not so good. It has no substance. Is quite flimsy and the area for the plates barely holds them so we have to be extra careful. I will be replacing it elsewhere as soon as I can as not happy with it.”

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Posted 6 months ago

“The new mop arrived, I of course tried it out only to find that one of the plastic catches to attach the mop head to snapped off the first time I used it so the mop head had to be replaced. Iwas diasappointed as my old mop with metal nuts was far superior.”

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Posted 6 months ago

“I needed to replace my previous 2-litre food-saver (used as lunch-box) only due to an incident that broke it as it would've lasted well for even more years, already 10 years old, thus i wanted another so it was good to see the company still producing its well-known housewares directly via their easy-to-use website. Postage was fast, though the container was put loose in the sent box but it wasn't damaged. The only negative is that the lid of the new container doesn't fit as well as the old one and requires extra effort to fully seal down and there's no feel to it 'clipping on' so sometimes it isn't seated properly. Looking at the lid & main container body there is some excess material, i haven't felt too annoyed to ask for a replacement as i'm hoping it wears-in over time to eventually seat together properly, but only 4-stars this time - other than that it's fine overall.”

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Posted 6 months ago

“Ordered and received a set of recycling bins. One didn’t work properly eventually got a reply from complaints about replacement. Didn’t receive any notification that the items were dispatched, maybe something they could look into.”

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Posted 7 months ago

“Best mop I have owned”

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Posted 7 months ago

“We have used Addis washing up bowls for years and either bought them in a store or more latterly online as it's sometimes not easy to find a local stockist. I recently purchased two washing up bowls, the mint one is perfect, however, the yellow one has quite a few hollow air pockets in the base and I am concerned that over time a hole might appear rendering the bowl useless. A replacement of the yellow one would be appreciated and I am quite happy to return the faulty yellow one with a pre-paid address label. My order number was #100157037 (02/08/2023). Best regards, Howard Lancashire mobile 07850 576 104”

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Posted 8 months ago

Hi Howard, Thank you for taking the time to leave us a review. Please email us at info@addis.co.uk so that we can look into sending out a replacement for you. Kind Regards, Addis

Posted 8 months ago

“So easy to order direct from Addis rather than trawling the high street or the internet and cheaper so even better. I wanted 4 different pieces which I'd never been able to get from just one other supplier”

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Posted 8 months ago

Addis Housewares Ltd is rated 4.5 based on 778 reviews