Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 864 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“Superb quality - a mop that will last years”

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Posted 2 years ago

“Fast delivery. Reasonable price. Exactly what I wanted.”

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Posted 2 years ago

“Not impressed that both my mops stopped as spraying in less than a year and then have to pay for a replacement bottle.”

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Posted 2 years ago

“Love the mop the only thing is the extendable shaft is very short”

Addis Housewares Ltd 5 star review on 4th August 2022

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Posted 2 years ago

“arrived very quickly, cereal conatiner as expected and good quality”

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Posted 2 years ago

“Just the delay on the delivery that was a problem”

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Posted 2 years ago

“Ordering was simple, thought I'd receive my item sooner as I was ordering directly from the manufacturer. As it took approximately 1 week to arrive from date of ordering dispatching and delivering! On 1st use the pin kept falling out causing the arm of my superdry mop to disengage. Making mopping impossible. I phoned customer service ,where she was apologetic and advised I send in an email with photos of mop,and offered to replace the mop asap. I recieved my replacement mop within a couple of days this time. So all good in the end. I've been using an old addidas superdry mop for approx ten years now when it finally broke. I've always found it very good at cleaning even dried in spills, and leaves the floor virtually dry! So hopefully this one will last as long.”

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Posted 2 years ago

“Top notch and UK made. A*.”

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Posted 2 years ago

“had these washing-up bowls before so knew what to expect. easy to order and came fairly quickly”

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Posted 2 years ago

“Really good value and will last .. well made for purpose.”

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Posted 2 years ago

“Item perfect for the job in hand. Prompt attention to my order. Many thanks.”

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Posted 2 years ago

“I recently purchased 2 x 1.2L SealTight containers . Two weeks later I purchased 4 x 0.75 L SealTight containers . These, I stacked inside my older 2 x 2 L SealTight containers . All the while , disposing of my other various sized containers . So, you see the pattern here, replacement by stealth before my resident “HOARDER” becomes alarmed !!! The SealTight containers are just that, sealed tight with a blue lid, which doesn’t show discolouration as much as the older WHITE lids . A great product, great stackable containers …. Ok, so they’re a little more costly, but well worth it !!!”

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Posted 2 years ago

“Item received was slightly faulty. Very helpful customer service and replaced without quibble. Replacement arrived within a couple of days. Excellent service.”

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Posted 2 years ago

“Delighted to receive my new rack which is better than the original. I hope that it lasts as lon ….18 years!”

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Posted 2 years ago

“Great little mop and always good to have a spare spray bottle (although bottle is really strong)! Thank you ;)”

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Posted 2 years ago

“Very pleased great value for my replacement bottle”

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Posted 2 years ago

“Well made products, reasonably priced. I also love the colours available! 👍”

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Posted 2 years ago

“We ordered a kitchen bin from you. When it came the box had been very badly squashed and as there was next to nothing in the way of packaging to absorb impact the bin had been ruined and could not be used. We went back to you through the website and you agreed to send a new one. This arrived two days ago, after a long wait, and this time there was a little more impact packaging but the box had again been flattened and the bin more squashed than last time and unusable. We have asked for our money back! You would have thought that a company such as Addis would use a carrier that takes care of their loads, not one that seems to ask an elephant to jump on them. The last delivery was left on our doorstep and the driver, who must have realized the item was badly damaged, was nowhere to be seen. Have given a score of very poor as that was the lowest available, but that is being very, very generous!”

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Posted 2 years ago

“Website easy to use; Product quality of high standard and p[rompt delivery. Overall a 5 star experience”

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Posted 2 years ago

“I am pleased with the delivery and quality of the products which I purchased with Addis”

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Posted 2 years ago

Addis Housewares Ltd is rated 4.5 based on 864 reviews