Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.52

4.5 Rating 956 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Addis Housewares Ltd 5 star review on 14th August 2026

Anonymous // 01/01/2019

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English

“A great brand. Our 20 plus year old laundry basket finally split. Delighted to find identical item still available (alternatives checked and disappointing). Then, better still, we could buy direct from Addis, inexpensively. But disappointed when item delivered crushed and broken. Response from Addis were all the right words but very slow action, lacking information and felt careless. What a shame.”

Helpful Report

Posted 4 days ago

“Got off to a bad start when I found I was forced to use "Shop / Shopify" in order to pay. I had never used this system before in spite of Addis insisting I must have! Next came a problem with the delivery via DX express who sent an email saying they tried to deliver on 14 July but didn't as I was in. they eventually delivered on the 15. Finally there was a problem with the ironing board cover I ordered which proved somewhat difficult to fit and is still a little loose.”

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Posted 3 weeks ago

“Price fair. Products decent quality. Delivery arrangements fine. Only problem was that the grey colour was darker in the flesh than appeared on the website. Darker than we wanted which was unfortunate but not catastrophic.”

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Posted 2 months ago

“Although one of my articles that was sent was the wrong one . On sending an email it was quickly sorted and correct article sent on time”

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Posted 4 months ago

“The products are fine, but they were delivered by DPD. DPD kept Sending emails about how the things I had ordered have been put together and were in their delivery system, giving a link to a tracking service. Every time I try to use this it said the same thing, that my products will be delivered sometime between 7 AM and 10 PM. It would not give any more specific time window, presumably expecting me to stay home in anticipation of their arrival. They eventually arrived mid-evening. May I suggest you find a better delivery company?”

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Posted 10 months ago

“Brilliant size but the plastic is too brittle. It cracks and will need replacing withn a year.”

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Posted 11 months ago

“Great products very slow delivery compared to other companies.”

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Posted 1 year ago

“Service efficient. Bowls I ordered as expected but the plate rack was disappointing as it isn't big enough to cope with the draining of plates. It is a pity because the quality of the of material used was good but the item simply is not efficient.”

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Posted 1 year ago

“The products are great and arrived quickly. There were stickers on the two larger bins which were extremely difficult to remove and I spent a lot of time soaking and carefully scrubbing the sticker residue so I didn't scratch the surface of the bins. There was a separate item in our box addressed to another company - I contacted Addis and they advised I should dispose of it. However the company was less than 10 miles away so I contacted them and they were extremely grateful as they urgently needed the item and had been chasing it.”

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Posted 1 year ago

“It's a brush and dustpan, it does what it's meant to do. However, the Addis label has been stuck on the inside of the pan and if you try to remove the label it leaves behind a sticky area which the dirt you sweep up will stick to. I suggest the manufacturer sticks the label to the underside of the pan.”

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Posted 1 year ago

“Part of my order arrived damaged, I have received a refund so thank you for that.I like Addis products but I won’t be ordering on line again.”

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Posted 2 years ago

“It's a shame that the new lids don't fit on my older containers of the same type and size.”

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Posted 2 years ago

“Sturdy up to a point but... 1: Although Made in Britain, there's no recycling symbol really??!.... Surely there are plastic-type materials these days that CAN be recycled these days. Hence, sadly I definitely won't be buying another one in future... 2: The notches that keep the centre partition could be longer as sometimes it comes adrift. Thanks.”

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Posted 2 years ago

“Just hoping this one lasts longer than my last one!!! It leaked so i had to take the bottle off and squirt it out my self”

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Posted 2 years ago

“Not as big as I was expecting, I had to keep my old one to use to put a full load out to dry, new rack not big enough. So using two now. I also think it's expensive for what it is.”

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Posted 2 years ago

“Took a very long time to get the items but they seem fine now they arrived.”

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Posted 2 years ago

“Please tell me what this order relates to? Essential information for your customers!”

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Posted 2 years ago

“Glacial delivery”

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Posted 2 years ago

“excellent products as usual but due to staff shortages had to wait 2-3 weeks for delivery.”

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Posted 2 years ago

“Although the item fits I felt it rather pricey and took far too long to arrive.”

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Posted 2 years ago

Addis Housewares Ltd is rated 4.5 based on 956 reviews