Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 864 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 864 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“Initially had some difficulty using a discount code but Customer Service was helpful and situation resolved. Order processed and very happy with delivery.”

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Posted 2 years ago

“I love my spray mop, easy to use and efficient.”

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Posted 2 years ago

“I have bought Addis for many years and I love the items I have bought from you.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Perfect 🤩”

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Posted 2 years ago

“I have not received my order.”

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Posted 2 years ago

“Thought was 3x washing up brushes, online ad was misleading, turned out it was only one. With 3.95 delivery charge. Would not use Addis again.”

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Posted 2 years ago

“Pleased with the service from Addis Housewares Ltd . My dish drainer arrived quickly and was well packed . Happy with the colour Mineral pity there isn't a sink mat to match . Would certainly buy from again .”

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Posted 2 years ago

“Great company to deal with. The product (plastic drip tray for draining board) is solid, but does not actually drain all the water into the sink, so I can see it is going to get limescaled quite quickly. But I will do my best to keep it clean. And it does look nice. First time it was delivered it had been damaged by courier. Second time it was packaged much better - very prompt service, so thank you for this. Second item took a while to arrive, but that was over Christmas, New Year and the postal strikes.”

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Posted 2 years ago

“Good products, good value and quick delivery - cant ask for anymore”

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Posted 2 years ago

“Easy to order and fast delivery. A tad expensive considering the cost in comparison to the full mop but overall very happy with the ease of ordering and the speed if delivery.”

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Posted 2 years ago

“Quick easy transaction. Decent prices”

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Posted 2 years ago

“Good stuff”

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Posted 2 years ago

“Far too expensive for a sponge and they rot very quickly or dry out hard and break… very disappointing”

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Posted 2 years ago

“I really rate the Addis merchandise that I have bought over the years, it's good quality and sturdily made. Well packaged for delivery. Never had any problems with them as a company either. Very responsive and friendly when you need to ask a question/clarify. Overall 5 out of 5 from me”

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Posted 2 years ago

“Only had the mop a couple of weeks but because I didn’t keep the receipt you refused to provide me with a new bottle that was faulty, so thanks for nothing !”

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Posted 2 years ago

“Absolutely fine. I managed to melt the bottle to my Addis mop and found the replacement for a good price. Delivery was quick so my, very useful, mop is back in action again 👍”

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Posted 2 years ago

“Good product and good delivery”

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Posted 2 years ago

“I purchased the under sink storage shelf system which is great for organising under sink storage. I have an awkward set of pipes under my sink but I was still able to work around it. Very pleased with my purchase.”

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Posted 2 years ago

“I ordered what I thought was a 3 pack of the spray mop mops. I'd looked on Amazon and the were the same price so I decided to order direct from Addis. When I came to complete the order and pay I was quoted p&p. As I was quite desperate for the replacements so I paid it. The delivery was speedy and the goods well packed. However on opening there was only one mop head. I rang Customer Services where the lovely advisor confirmed it was indeed only one mop head. Obviously I'd not read the Web page correctly so it's my fault but to think if I'd gone to Amazon I could have got 3 replacements for the same price and no p&p is annoying.”

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Posted 2 years ago

Addis Housewares Ltd is rated 4.5 based on 864 reviews