Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 894 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“Just the part i required at good price. Only downside was length of time from ordering and receiving it”

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Posted 3 years ago

“Very pleased with ironing board cover. And with service.”

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Posted 3 years ago

“Excellent quality- I’ve always bought Addis laundry baskets, they do the job and they last for years!”

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Posted 3 years ago

“I ordered three lids. When these did not arrive I contacted via email and an apology was sent and another three were sent out immediately - which I did receive - thank you”

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Posted 3 years ago

“No problem with the product but delivery was very poor taking around 3 weeks.”

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Posted 3 years ago

“Easy online access. Efficient delivery service with prior notifications during the process.”

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Posted 3 years ago

“I ALWAYS COME BACK TO ADDIS. THE GOODS WORK OUT CHEAPER BECAUSE THEY LAST LONGER AND THEY LOOK GOOD AND DO THE JOB BETTER THAN COPIES. QUICK DELIVERY.”

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Posted 3 years ago

“Excellent service thanks for your help 👍 😀”

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Posted 3 years ago

“Chose these products as they were made from recycled material. The draining tray is a very useful style. The washing up bowl was just the right size for the sink. The cutlery drainers are a good size”

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Posted 3 years ago

“Customer service asked me to resend photos of the broken outdoor siren even though those and the receipt were attached already. I had only used the airier 3 times but I had saved its original box too. After 3 more emails they eventually saw them, it was their error. They then sent me a link to try find the airier. I couldn't either so they said they would send me another airer instead which I accepted. Then another staffer emailed to say they had looked again and it was a product that was only available at B&M and that I needed to approach them instead. Terrible customer care, shirking out of their warranty, wasting my time and not helping at all.”

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Posted 3 years ago

“Initially had some difficulty using a discount code but Customer Service was helpful and situation resolved. Order processed and very happy with delivery.”

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Posted 3 years ago

“I love my spray mop, easy to use and efficient.”

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Posted 3 years ago

“I have bought Addis for many years and I love the items I have bought from you.”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Perfect 🤩”

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Posted 3 years ago

“I have not received my order.”

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Posted 3 years ago

“Thought was 3x washing up brushes, online ad was misleading, turned out it was only one. With 3.95 delivery charge. Would not use Addis again.”

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Posted 3 years ago

“Pleased with the service from Addis Housewares Ltd . My dish drainer arrived quickly and was well packed . Happy with the colour Mineral pity there isn't a sink mat to match . Would certainly buy from again .”

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Posted 3 years ago

“Great company to deal with. The product (plastic drip tray for draining board) is solid, but does not actually drain all the water into the sink, so I can see it is going to get limescaled quite quickly. But I will do my best to keep it clean. And it does look nice. First time it was delivered it had been damaged by courier. Second time it was packaged much better - very prompt service, so thank you for this. Second item took a while to arrive, but that was over Christmas, New Year and the postal strikes.”

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Posted 3 years ago

“Good products, good value and quick delivery - cant ask for anymore”

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Posted 3 years ago

Addis Housewares Ltd is rated 4.5 based on 894 reviews