Addis Housewares Ltd Reviews

Name: Addis Housewares Ltd
Address: Zone 3 Waterton Point, Brocastle Avenue, Waterton Industrial Estate, CF31 3US
Rating: 4.50

4.5 Rating 894 Reviews

87 %

of reviewers recommend Addis Housewares Ltd

Company Reviews

Product Reviews

Metrics

4.5

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Addis Housewares Ltd 5 star review on 2nd October 2024

Anonymous // 01/01/2019

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“Easy to order and fast delivery. A tad expensive considering the cost in comparison to the full mop but overall very happy with the ease of ordering and the speed if delivery.”

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Posted 3 years ago

“Quick easy transaction. Decent prices”

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Posted 3 years ago

“Good stuff”

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Posted 3 years ago

“Far too expensive for a sponge and they rot very quickly or dry out hard and break… very disappointing”

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Posted 3 years ago

“I really rate the Addis merchandise that I have bought over the years, it's good quality and sturdily made. Well packaged for delivery. Never had any problems with them as a company either. Very responsive and friendly when you need to ask a question/clarify. Overall 5 out of 5 from me”

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Posted 3 years ago

“Only had the mop a couple of weeks but because I didn’t keep the receipt you refused to provide me with a new bottle that was faulty, so thanks for nothing !”

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Posted 3 years ago

“Absolutely fine. I managed to melt the bottle to my Addis mop and found the replacement for a good price. Delivery was quick so my, very useful, mop is back in action again 👍”

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Posted 3 years ago

“Good product and good delivery”

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Posted 3 years ago

“I purchased the under sink storage shelf system which is great for organising under sink storage. I have an awkward set of pipes under my sink but I was still able to work around it. Very pleased with my purchase.”

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Posted 3 years ago

“I ordered what I thought was a 3 pack of the spray mop mops. I'd looked on Amazon and the were the same price so I decided to order direct from Addis. When I came to complete the order and pay I was quoted p&p. As I was quite desperate for the replacements so I paid it. The delivery was speedy and the goods well packed. However on opening there was only one mop head. I rang Customer Services where the lovely advisor confirmed it was indeed only one mop head. Obviously I'd not read the Web page correctly so it's my fault but to think if I'd gone to Amazon I could have got 3 replacements for the same price and no p&p is annoying.”

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Posted 3 years ago

“Excellent customer service!”

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Posted 3 years ago

“I'm not only very please with my new ironing board covers. It was great to phone, order and have delivered within a week.”

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Posted 3 years ago

“Quite a long wait for item to be delivered. And not much updates on situation of delivery.”

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Posted 3 years ago

“We've used your small sink bowls for many years - they last well.”

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Posted 3 years ago

“Nice and easy to order and delivery was very quick.”

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Posted 3 years ago

“I bought this floor mop to replace my existing one, as the sponge in that one persisted in detaching itself from the frame. I couldn't see a reason why this was happening, but hopefully the new one will give the long service I value from this appliance.”

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Posted 3 years ago

“I've bought non branded bowls before but always go back to Addis. The perfect size for my sink and last for years, excellent quality.”

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Posted 3 years ago

“addis on-line store very good. A tracking link once the goods are dispatched would be helpful. because of the failure of Evri delivery service, I had a very good responce from Tommy at your call centre who was very helpful and supplied me a tracking link”

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Posted 3 years ago

“Great service and quick delivery. I was very pleased with the long-handled dustpan and brush, well made and brushes easily into the dust pan.”

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Posted 3 years ago

“There was a slight delay in delivery but the communication with the company was excellent from start to finish. The product quality was very good at a very reasonable price.”

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Posted 3 years ago

Addis Housewares Ltd is rated 4.5 based on 894 reviews