Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,962 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The swing and outdoor discover set are great and our son loves them! Great price & great material”

Helpful Report

Posted 6 years ago

“Absolutely poor service from start to finish. 3 weeks after ordering something which I haven't received and are still haven't received or a refund. Company are refusing to refund me or send me another and are putting the phone down and not speaking me. Also are giving complete different accounts to the dpd company and will not speak to dpd on my behalf so this can be investigated further. Absolutely shocking company! Do not order!!!!!”

Helpful Report

Posted 6 years ago

Dear Ms Hakings, I am sorry to hear of your disappointment. As discussed we were awaiting a case to go ahead with DPD. Once this happened a refund had been processed.

Posted 6 years ago

“Easy fast delivery. Great product for a good price.”

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Posted 6 years ago

“Very pleased with service. Delivery was quick. Goods in good condition and missing bolt supplied speedily on request too.”

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Posted 6 years ago

“My 4 year old daughter loves it. Good quality and hours of fun”

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Posted 6 years ago

“Deluvery company, Tuffnells were extremely helpful, however Activity Toys Direct would not give pemission to leave item in my garden while I was out for 30 minutes. The item was then delivered later that day only to be totally wrong, I ordered a swing and received an art easel! I rang and spoke to a polite lady who arranged to have item collected from garden and the correct item the following day (strangely enough when they want an item back). Anyway, another day off work was needed to receive the correct item and build after wasting 1 day. The company didnt care about the inconvience and I found the customer service poor. Prices were equal to other companies, I wouldn't use them again and wish I'd read some similar reviews they have before ordering.”

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Posted 6 years ago

“Bought for my 2 yearold grandson he absolutely loves it. He squeals when on it.”

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Posted 6 years ago

“Perfect, The swing set is amazing and I have very happy children. Definitely recommend.”

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Posted 6 years ago

“My grandson loves his new swing seat. He doesn't slip off this one. Would recommend.”

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Posted 6 years ago

“Bought for my 5 year olds birthday, was the only one I could find that he wouldn't have to sit on the floor to play with! He absolutely loves it, as does my 2 year old! Was really easy to put together and love how it comes with lots of toys to play with too!”

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Posted 6 years ago

“Teepee arrived very quickly. It took two guys a day and a half to assemble. It looks great and will be popular with the grandchildren”

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Posted 6 years ago

“Perfect in every way. Best price we could find and delivered promptly.”

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Posted 6 years ago

“Kids of all ages have enjoyed this toy a lot, very strong plastic well worth the money”

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Posted 6 years ago

“Wonderful service at all stages from order to delivery and a very good product.”

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Posted 6 years ago

“Item arrived on time and in good condition, so no complaints here!”

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Posted 6 years ago

“Great swing set, great prices and delivered quickly!”

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Posted 6 years ago

“Excellent service . . Quick delivery. Swing set is fab”

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Posted 6 years ago

“Delivery was fast, and price was excellent, definitely look again”

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Posted 6 years ago

“Sturdy well made dinosaur sand and water pit, granddaughter loves playing with it and the dinosaurs that come with it are an extra bonus. An excellent price and will be buying more from activity toys in the future.”

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Posted 6 years ago

“Great standard of toys. I bought a plum wooden swing set for an 8 year old and it is fabulous. Easy to assemble. Delivery was very quick. Arrived a day early. Have bought from this company before and I would certainly recommend them.”

Helpful Report

Posted 6 years ago

Activity Toys Direct is rated 4.6 based on 2,962 reviews