Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product and packaging itself were perfect. However Fedex service was dreadful- impossible to contact and basically doing knock and run. Very stressful to the point where we nearly abandoned and purchased elsewhere. Change your shipping provider!”

Helpful Report

Posted 10 months ago

“Ordered a large climbing frame on the 16th June at 23:32 and it was delivered by noon on the 18th. Fantastic delivery service. Lots of negative reviews regarding delivery issues, which made me hesitant to begin with. The order was split in 2 (due to size) but they were delivered within an hour of each other and I received text messages with updates. Fantastic service and I would definitely purchase again from this company. So technically next day delivery as they wouldn’t have picked my order up till Monday morning. No complaints here.”

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Posted 10 months ago

“Reasonable price, quick delivery. Item as expected. Thank you”

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Posted 10 months ago

“Super fast delivery, great item at the best price I had found online, my grandson loved it Thank you”

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Posted 10 months ago

“Step2 sand table is strong and good value for the money paid. Easy to order on website and fast delivery.”

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Posted 11 months ago

“Excellent children's nest swing. Frame is robust. Swing attachments are well finished. The ground anchors weren't suitable for grass, but we substituted them with a different set which were. Delivery was quick. Packaging and instructions all satisfactory. Would buy from this brand and vendor again.”

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Posted 11 months ago

“I received my order really quickly so no complaints at all.”

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Posted 11 months ago

“Fast delivery and well packaged. Our great grandchildren love this picnic table. It was easy to put together and the children are using it every day.It is also very stable and the price was good.”

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Posted 11 months ago

“Fast shipping 👍”

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Posted 11 months ago

“Very happy with communication given, a delay in delivery happened and I received a phone call to apologise for the delay and made aware of when I will receive the item ordered. Customer service was very friendly. Highly recommend and will definitely use again for future purchases”

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Posted 11 months ago

“Fantastic, my children & grandson absolutely love it!”

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Posted 11 months ago

“It was really great my kids loved it”

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Posted 11 months ago

“Best garden activity toy ever, used indoor when was raining,my kids loves it”

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Posted 11 months ago

“Lovely little kiddies wagon, my grandchildren love it!”

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Posted 11 months ago

“Very happy with purchase as couldn’t find this product in the colour I’ve chosen over the moon with the quality of it aswell”

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Posted 11 months ago

“Bought couple of larger garden toys for my little one. One of the toys had a broken part. I emailed their customer services and they were straight on it and sorting out the replacement part straight away. Great communication great customer service. Fully recommend this shop.”

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Posted 11 months ago

“Speedy delivery”

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Posted 11 months ago

“..........”

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Posted 11 months ago

“I received my order well packaged and in perfect working order. I was able to put together very easily.”

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Posted 11 months ago

“2 year old Granddaughter absolutely loves the water table. Would defiantly recommend”

Helpful Report

Posted 11 months ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews