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Activity Toys Direct Reviews

4.6 Rating 2,896 Reviews
90 %
of reviewers recommend Activity Toys Direct
Company Reviews Product Reviews
2,281
 Metrics Info
4.6
Based on 2,896 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Activity Toys Direct Reviews

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Anonymous
Verified Buyer
“Great service. Fast delivery and the swing is perfect!”
Helpful Report
Posted 2 years ago
Kate D
Verified Buyer
“The step2 rollercoaster is the best thing I’ve ever purchased! My son has endless hours of fun. It comes all in one box, easy to assemble and ready in minutes which is great for a very excited child. Excellent customer service and quick delivery. Will definitely be using Activity Toys direct again!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Lovely product. I had previously purchased a kitchen from another company which I had to return due to it breaking within days of having it. It was a birthday present for my daughter so it was very disappointing. I'm so glad I purchased this Step 2 kitchen as it is very well made, it was easy to put together, comes with plenty of accessories and is durable. Activity Toys Direct were very easy to use, I will definitely be buying products from them in the future :)”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great price and lead times, the present arrived the next day and the driver was very helpful. Present was a big success.”
Helpful Report
Posted 4 years ago
Martin B
Verified Buyer
“Excellent service from day of order to delivery easily contactable and willing to help with the smallest request ***** unlike some with call centres”
Helpful Report
Posted 4 years ago
Christine I
Verified Buyer
“Brilliant 🤩 I purchased the item with Activity Toys Direct as it was the best price at the time in comparison to its competitors. Never used them before but will definitely be using them again. Their customer services is great and responsive. You speak to a human being. Their delivery was fast. Very happy thanks”
Helpful Report
Posted 9 months ago
Julie D
Verified Buyer
“My item was received promptly.”
Helpful Report
Posted 9 months ago
Jacqueline W
Verified Buyer
“The swing is lovely. Well made and easy to put together My grandchildren love it”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Good delivery, fair-ish price but sub-standard wood used throughout. All wood components had cracks, splits & uneven cuts. Metal & plastic parts were perfect. Main beam had 95% slit running across. Was told by customer services just to accept it. If this had been furniture or any other wood product, it would not be acceptable, but they seem happy to send out severely split wood products. I would not recommend.”
Helpful Report
Posted 1 year ago
Anne T
Verified Buyer
“Although the wrong item arrived the replacement arrived almost immediately and the wrong item was picked up at the same time. No arguing just fantastic service. Well done.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“It was a fantastic items. My girls loves it.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“So much fun the kids love it”
Helpful Report
Posted 2 years ago
S G
Verified Buyer
“Well worth the money. Easy to assemble and very robust. Grandsons love it. Looking forward to adding to it.”
Helpful Report
Posted 2 years ago
Lee G
Verified Buyer
“fantastic product quick delivery”
Helpful Report
Posted 2 years ago
Scott T
Verified Buyer
“Great birthday present”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Arrived on time. Took a good 4 hours to erect but great item. The boys love it!!”
Helpful Report
Posted 2 years ago
Rosemary J
Verified Buyer
“I'd previously bought a mud kitchen for grandchildren, so knew that the quality would be good. The swing set is great - already had lots of use.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I hadn’t heard of the company before, but found the exact trampoline I wanted at a great price. Delivery was on time, and I’d happily shop from the company again!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good quality toys excellent service”
Helpful Report
Posted 2 years ago
Alison G
Verified Buyer
“Excellent garden toy for my 4 year old grandson.”
Helpful Report
Posted 2 years ago
Activity Toys Direct is rated 4.6 based on 2,896 reviews
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