Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Address: Activity Superstore 41-45, High Street, High Street, Saffron Walden, United Kingdom (GB)
Rating: 3.99

4.0 Rating 973 Reviews

76 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

Metrics

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4.0

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email

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Activity Superstore Ltd 5 star review on 24th October 2024

Anonymous

Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate and plenty of options, but would be better if you could put in your post code to locate nearest activities rather than searching by area.”

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Posted 2 years ago

“Was able to spend voucher without any issue. Small time delay before receiving confirmation, but Activity Superstore explained this was down to the venue rather than themselves. Overall, a good booking experience.”

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Posted 2 years ago

“was a bit of a faf getting it set up to begin with but once i got it done was all fine”

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Posted 2 years ago

“Received a voucher as a gift that was for a two night break with afternoon tea, was very limited on where actually accepted the voucher using both parts of the voucher which doesn’t say this when buying the voucher as a gift or actually on the voucher it’s self that it is two separate experiences, however customer service for activity superstore was helpful when contacted and sent over a list of hotels that did accept both parts of the voucher so it could be used altogether”

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Posted 2 years ago

“Have used you before with no problem but, we were brought a Segway voucher and haven’t been able to use it due to the place we chose to do it is unavailable to book? You shouldn’t allow the parks to be chosen if they have no availability! Customer service was good, told me to deal direct with the Segway company. Voucher was brought for £59 and you say the exchange value is £29. Anyway, can’t use the voucher as it runs out soon!”

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Posted 2 years ago

Hi, Thank you for your kind feedback! 😎 We are very pleased you were happy with the level of customer service you received, but only able to apologise you struggled to book your voucher. If you have any further queries, please do not hesitate to call me on reviews@activitysuperstore.com. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“I had several issues with activation of gift but issues were dealt with quickly and effectively”

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Posted 2 years ago

Hi Teresa, Thank you for your kind feedback! 🥰 We are super pleased that you were able to get any issues you had sorted as soon as possible, and these were dealt with quickly. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 2 years ago

“We had a good quality stay provided by activity superstore. Good value for money and convenient stay”

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Posted 2 years ago

Hi, Thank you for your fantastic feedback! 😁👍 We are very pleased you were happy with the quality level of your experience, and found this to be good value for money. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 2 years ago

“Great stuff”

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Posted 2 years ago

Hi, Thank you for your glowing feedback! 😎✨ We are thrilled you were happy with your voucher. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 2 years ago

“I had a problem downloading my voucher but the customer service was quick and my dilemma was sorted out without any bother. I would highly recommend using Activity Superstore and I will certainly be using them again.”

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Posted 2 years ago

Hi, Thank you for your glowing feedback! 😎✨ We are only able to apologise that you struggled to retrieve your voucher, we're very glad our customer service team was able to assist with any queries you may have had. Kind regards, Abbie Quality and Review Management Find Me A Gift Team

Posted 2 years ago

“I was bought this voucher as a present from my son and when I came to book activity some months later there was no receipt for a code that was needed as he had not kept it. Emailed activity superstore and they could not have been more helpful and replied straight away and solved the issue without any problem and I booked a lovely afternoon tea with my son. I would buy another as a gift and would recommend as had a good experience”

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Posted 2 years ago

Hi, Thank you for your positive feedback! 🙂 We are very pleased that you were happy with your voucher, and that our customer service team was able to assist with any queries you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Good flexible service and prices and great memorable experiences !”

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Posted 2 years ago

Hi, Thank you for your kind feedback! 😎 We are very pleased you were happy with the service you received, and you enjoyed the experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“great customer services”

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Posted 2 years ago

Hi, Thank you for your positive feedback! 🙂 We're very pleased you were happy with the level of service you received. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“We are very happy with our purchase. I ordered for a getaway with my partner for his birthday! There were lots to choose from, all over the UK which we loved. We have chosen then hotel by snowdonia and plan to climb the mountain. Can’t wait!!”

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Posted 2 years ago

Hi Brogan, Thank you for your wonderful feedback! 🙌 We are very pleased you were happy with your purchase, we hope your partner loves his birthday gift. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Unfortunately never got round to use voucher for tea, but we did enjoy a 2 night stay with second part of voucher”

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Posted 2 years ago

Hi Steven, Thank you for your kind feedback! 😎 I can confirm I have extended your voucher for you, to allow you longer to get this experience booked in. Please ensure you book and take your voucher by the date sent to you via email. We are thrilled you enjoyed your Two Night Getaway. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Good service, When we were unable to book the date we wanted they were very helpful in changing the dates and getting back to us so quickly.”

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Posted 2 years ago

Hi Lorna, Thank you for your wonderful feedback! 🙌 We can only apologise you struggled to book your experience, but we are very pleased that our customer service team were able to assist you with any queries you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“The activity was great & the customer service was 10/10 Price good & thank you for helping in customer service”

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Posted 2 years ago

“Everything easy to do and lots of choice of gifts, the only reason I haven’t given a 5 star rating is that you only have a year to book and use your gift, sometimes this is a struggle. Other activities vouchers give you up to 2yrs to use them.”

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Posted 2 years ago

Hi Emma, Thank you for your wonderful feedback! 🙌 We are very pleased that you were so happy with your order, and that range of gifts that you voucher offered. All of our vouchers have a minimum of 12 month expiry date, so I can only apologise that you were unhappy with this. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Easy, simple and good experience”

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Posted 2 years ago

Hi, Thank you for your kind feedback! 😎 We are very glad you found purchasing this to be easy and enjoyed your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“Very helpful when I contacted with questions about how to use the voucher I was given as a gift.”

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Posted 2 years ago

Hi, Thank you for your kind feedback! 🥰 We are very pleased that you found our customer service team to be helpful in assisting with any queries you may have had. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

“I managed to change my experience to a hotel booking. It did take a bit of time but was fairly easy to do.”

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Posted 2 years ago

Hi, Thank you for your kind feedback! 😎 We are very pleased that you were happy with your experience. Kind regards, Abbie Quality and Review Management Activity Superstore Ltd.

Posted 2 years ago

Activity Superstore Ltd is rated 4.0 based on 973 reviews