Activity Superstore Ltd Reviews

Name: Activity Superstore Ltd
Rating: 4.11

4.1 Rating 818 Reviews

79 %

of reviewers recommend Activity Superstore Ltd

Company Reviews

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4.1

Based on 818 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Activity Superstore Ltd 1 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find this a quick and easy way of buying someone a gift. I have used this sit on a few occasions and have always been happy with the service.”

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Posted 4 years ago

“Great choice of products and quick and easy to book. I recieved my voucher within a couple of days.”

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Posted 4 years ago

“Quick service nicely personalised e voucher disappointed that price paid appears on voucher”

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Posted 4 years ago

“I had difficulty ordering the voucher and wasn’t sure if I had purchased it or not! I then sent two emails to check but had no reply for two days. There was also no phone number that I could use . However, I checked with my credit card supplier who told me the sale had gone through. I finally had a reply from the customer support team after two days. All is now well. However, it would be more satisfactory for the buyer if you had a phone help line or someone who worked every day to reply to the emails . I now wait to see if the experience is good! If so I shall use your service again..”

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Posted 4 years ago

“Excellent value fir money, but not easy dealing with customer services. I had 3 different people dealing with my query who obviously hadn't spoken to each other!!”

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Posted 4 years ago

“We don't often buy experiences but when we do, they are normally for ourselves, rather than presents for others. The choice of destinations for travel experiences are limited, but that rather forces us to go places we would not have normally considered, and we have come up with some unexpectedly great breaks away as a result.”

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Posted 4 years ago

“I sent several emails to Activity Superstore re extending my voucher which I had been unable to use due to health and family reasons. After receiving a reply I rang and spoke to a lady on the telephone who was really helpful and friendly and sorted out the extension there and then. A great service and a very happy customer. Thank you very much I will most definitely continue to use Activity Superstore again.”

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Posted 4 years ago

“Good range of activities etc to choose from. Would be useful for the recipient to know how much the voucher is for .”

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Posted 4 years ago

“pleased with service”

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Posted 4 years ago

“The offer from Activity Superstore was perfect for a present for my son's birthday and the purchase was carried out in an efficient way.”

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Posted 4 years ago

“I have changed my activity provider and the actual activity as we were running out of time and customer service has been really good on both occasions. We are going for afternoon tea this weekend for our 34th wedding anniversary.”

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Posted 4 years ago

“Customer Services provided a prompt and easy to use service which I found useful”

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Posted 4 years ago

“Good choice of locations and range of places. Process easy to do. Our original choice of accommodation had restrictions for peak period but we were able to find alternative easily. Great value.”

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Posted 4 years ago

“Happy with my purchase for my parents in law they will love there afternoon tea out”

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Posted 4 years ago

“Relatively easy to use.”

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Posted 4 years ago

“The events package was exactly as described. AS put you in contact with the provider of your experience allowing you to organise your day. Instructions are simple to understand. The day itself was brilliant.”

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Posted 4 years ago

“A great way to give a gift that won’t end up in a charity shop!”

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Posted 4 years ago

“Good range of activities and easy to book them.”

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Posted 5 years ago

“Great range of experiences and excellent customer service!”

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Posted 5 years ago

“Recieved a voucher from a friend for a tea for two.last Christmas. Tried to activate it last week as it was valid till this December, no hurry I thought. During the process found I needed the till receipt. To my horror my friend no longer had the receipt, and had paid cash. Reading the reviews I thought that was it, our tea no more. Not giving up I phoned activity superstore and a pleasant girl on the other end said no problem she could activate it over the phone. Within a few hours I had the voucher activation code and my tea for two booked. No problem. They will help you, so don't give up.”

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Posted 6 years ago

Thank you for your kind review. I am pleased that we were able to assist you and I hope you are looking forward to your Afternoon Tea. We will always try our hardest to help and ensure our customers get the best experience possible! Charlotte Howland Activity Superstore Ltd

Posted 6 years ago

Activity Superstore Ltd is rated 4.1 based on 818 reviews